Tata Photon Whiz — Very Bad Speed

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

I m also residing at Kolaghat. Form last 3 wks, your TATA Photon + is not getting connected. I have changed the connection type to photon whiz. Still its not getting connected. I tried to contact your customer care services, they told me that betterment work is going on for kolaghat and it will get resolve soon. How long it will take to get it resolved? I m having post paid connection 699 plan. So I have to pay money without using the Internet facility.

Moreover, I have purchased this 2 months back from the number provided at your website "[protected]". There were few offers, when i asked your person for offers, they told me that will get it after activation. I yet to get anything. So is this thing displayed at your website is fraud? or its competition for shelling your products??


Thanks & Regards
Arindam Bera