Tata Photon Whiz — net so slow

Address:Kohima, Nagaland

Dear Sir,
My tata photon is very slow it gives a ping of abov 1000..When i bought,the owner told that the max speed is 153.6mbps but im getting only below 10kbps.It does not give a speed of 3.1 mbps ,my tata photon number is [protected]
Please look into my complaint and give me speed of 153.6kbps k
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Comments

Dear Mr. Longz,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us the screenshot of the speed for your device to the given below e-mail id, which will assist us in doing the needful.

Further, we request you to test your device speed from the below sites.
www.speedtest.com, www.testmyspeed.com.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

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