Tata Photon Whiz — no internet access

Address:Idukki, Kerala

i am a photon whiz customer for last one year in Nedumkandam at Idukki district Kerala state . your services was almost fine earlier but now for the last 7 days we are not getting internet access in Nedumkandam area .
and we got information from your dealer that you have stopped your services in Nedumkandam. I don,t know how can you do that such a good company ? travelers from all over india is going daily through this area while travelling across munnar to Thekkady willl not get your services .please find a solution as soon as possible, otherwise find an alternative or your customers will loose their money spent for buying your modem . it will affect the reputation of your company .
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Dear Customer,

We apologize for the inconvenience caused to you. Kindly provide us your Tata Photon details and your contact number so that we can get in touch with you. Also you can Call us at[protected]Toll Free) to speak with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata DOCOMO helpline or visit the live chat link - http://bit.ly/24x7LiveChatSupport . Alternatively you can also mail us your concern to [protected]@tatadocomomarketing.com.

Thanks and Regards
Customer Care
Tata DOCOMO.

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