Tata Teleservices (Tata Photon) — Sales Agent Cheating | |||
I am Shrikant from Pune. I had applied for TATA Photon connection through Distributor named 'Mr. Sujit' and paid the RS 1800 on 19th June 2011. But as I didn't receive the delivery of device on given time, I took the connection directly from kothrud outlet on 24th June 2011 and asked to cancel the previous application. Mr. Sujit had promised me to refund the amount. But even after ~ 3 months, I haven't received the refund amount. Details - Canceled Application No.[protected] Distributor Name - Mr. Sujit Sawant Distributor's Contact No. - [protected] Applied on - 19th June 2011 Canceled On - 24th June 2011 I have wasted my time in raising of complaints with Customer care, but didn't get any satisfactory resolution out of it They are not ready to discuss this face to face. I lost the faith in company who is known for trust. Thanks, - Shrikant (+91-[protected]) Was this information helpful? | |||
 3 Comments | |||
Comments
Tata Photon sucks...
Dear Mr. Shrikant,
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, As discussed with our executive Mr. Thomas, there is no issue with Tata photon connection. Kindly request you to try again and do get back to us if the problem persists.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
Greetings from Tata Docomo!
We sincerely apologize for the inconvenience caused to you.
We would like to inform you that, As discussed with our executive Mr. Thomas, there is no issue with Tata photon connection. Kindly request you to try again and do get back to us if the problem persists.
Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].
Thanks and Regards,
Customer care
Tata Docomo.
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Tata Photon + — Tata tele is cheating
I have raised several complain (7) in number about the slow speed in night (after 8:00). Each time I raise complain one engineer comes in daylight and does speed test via http://speedtest.net and says that speed is above 320kbs(10% of top speed 3.1Mbs ,which will you only hear only in ads practically the top speed you will get less than 1.0 Mbs during 4o'clock in morning rest of the time top speed is on averg 300kbs) so nohting will be done case close.See the speed test test result.
So if you are in Dehradun and thinking of buying Tata Photon+ just drop the idea.As this will cost you dear.you will pay for broadband and get the speed worst that dialup which you can get at 92Rs on airtel.