[Resolved]  Tikona — Not providing internet, not responding

Address:

Mumbai City, Maharashtra

Dear sir/ma'am,
Myself Kshitiz Anand,swarna raveendra,kiran,krishna mohan, we were four bachelors staying together in andheri (E), share-e-panjab. Since two weeks we were searching for best Internet service provider, one day we met TICONA Digital Networks, sales excutive, he told us it is the best service provider in entire Maharashtra, No-1 in mumbai, we are providing best customer service, 24/7 online help and toll free service we are providing all these tings tolsd us and changed our mind, and we paid deposit amount. we opted for WiFi connection.After 4 days engineer has come and given connection, but not WiFi, just cable connection given and told us within two days, we would provide WiFi connection. that cable connection also not working.
we waited more than 8 days and one day we called area sales manager he replayed i am not responsible, login to toll free number, then we called to that number told problem, that executive replayed, we'll send registration number, but we didn't receive, again after 6 hours we called , he replayed same thing, like that i called 8 times , thy didn't responded, they didn't send enginerr, their answer is not rel event.
yesterday again i called, are manager, he said i am not right person , so again i called to toll free number and forward to senior officer,, then that executive told our senior officer is on other call, i replied okay not a problem i would wait, like that i have on line for 30 minutes then he accepted my call and said we are unable to service you now. then i said we paide deposit, you give back our deposit and take your device. then he said it is not possible.

sir that company doesn't have service principles, they are not able provide service and also they are not willing to give deposit.

sir help in this regard.we really deceived by that company.

thanking you sir