[Resolved] Tikona — Fake Billing | |||
Hi, I had used Tikona Internet 06 Months ago after that due to speed problem as per their request I had disconnected and I had done final settlement they collected the modem also after that I am getting bill every month even I sent the mail on August,22,2011. Then they given reply as below mail Dear Mr. Kikkisetti, Greetings from Tikona! This is with reference to your below mentioned complaint. We regret the inconvenience caused to you. We would like to inform that, the billing complaint has been forwarded to the concerned department for necessary action. In case of any further assistance, please call us at[protected] WIBRO) or email us at [protected]@tikona.in. Thanking you and assuring you of our best services. Regards, Rajesh. R Tikona Care W: www.tikona.in Even I am getting bill again like last due and this month bill please help me in this situation. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear,
I got a bill again. This is the proof which I have given request to Tikona care on[protected] for close the connection
Request no :SR# 1-[protected].
And one more final settlement done on[protected]
Request no:1-[protected]
Even though I calledup to Tikona they were telling it was still active stage. How would possible. Please help me.
Regards,
Krishnamurthy kikkisetti
Tikona ID:[protected]
I got a bill again. This is the proof which I have given request to Tikona care on[protected] for close the connection
Request no :SR# 1-[protected].
And one more final settlement done on[protected]
Request no:1-[protected]
Even though I calledup to Tikona they were telling it was still active stage. How would possible. Please help me.
Regards,
Krishnamurthy kikkisetti
Tikona ID:[protected]
I have terminated tikona account in the month of September for which i paid 3 months amount of Rs 3470 just with a weeks usage. This i did as i couldnt bear them crying and hauling that am liable to pay. Thats a different story.
But even after i made donations to them Yesterday i received sms and a mail from Tikona stating a bill amount of Rs. 1199.79 due.Account no.[protected]. User ID [protected].
I sincerely hope Tikona users who are tied up with this stupid service terminates it immediately and go for a trustworthy network.
Reasons:
1. They demand bill payment even before usage
2. Poor connectivity and customer service
3. They dont let to terminate the account withing the billing cycle. They delay so we would have to pay amount for the next billing cycle
4. They operate like a money laundering chit fund with gundas, calling every other day for money, dont care about customer service, even though you were with them for more than a year
5. There are more... Being furious, am not able to recall all my bad experience
In total this is a one of the worst internet service provider and am pretty sure will soon go down like Zylog Wifi broadband.
But even after i made donations to them Yesterday i received sms and a mail from Tikona stating a bill amount of Rs. 1199.79 due.Account no.[protected]. User ID [protected].
I sincerely hope Tikona users who are tied up with this stupid service terminates it immediately and go for a trustworthy network.
Reasons:
1. They demand bill payment even before usage
2. Poor connectivity and customer service
3. They dont let to terminate the account withing the billing cycle. They delay so we would have to pay amount for the next billing cycle
4. They operate like a money laundering chit fund with gundas, calling every other day for money, dont care about customer service, even though you were with them for more than a year
5. There are more... Being furious, am not able to recall all my bad experience
In total this is a one of the worst internet service provider and am pretty sure will soon go down like Zylog Wifi broadband.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
(01). User Id:[protected]
(02). Contact No:[protected]
I have done final settlement for Tikona as per your Tikona person(Rajesh) request . I have did final settlement payment on[protected], 149.24 /- through HDFC Bank( Request ID 1-[protected]). After that I had changed my house to some other place also. You people collected modem on[protected]. Then why did I get bills again.
Regards,
Krishnamurthy Kikkisetti.