[Resolved]  Toshiba India — Faulty Laptop

Address:

North West Delhi, Delhi

Lap Top I purchased from Toshiba has faulty battery & corrupt window 7 software. I received case ID no[protected] from them on 3 Sept 2011. Warantee expiring on 22 Sept 2011. I have given this ID to Toshiba Center Green Dust at Netaji Subhash Place Delhi. But still service center is is not replacing the battery despite several calls to them. They are telling they don't know when to replace battery & When battery will be available. This is a very disgusting reply by Green Dust staff. This is a very sorry state of affairs in dealing with Toshiba service for warranted commitment. How will I advise any body to buy Toshiba products when I am facing so much problems in getting my lap top repaired under warranty period. Am I left with contacting the authorities up your ladder?
I have contacted Toshiba service Support on their Toll free no but there is no redress of my complaint so far. It seems that Toshiba works with daring non compliance in Indian environment and committing breach of business commitment & ethics on daily basis.
Could your good office advise the unrelenting and dodging Toshiba India to replace the battery & software immediately?

Thank you

Yours Sicerly

Anil Kumar

22/B7 Sector 4 Rohini Delhi 85

Ph [protected]