[Resolved]  Irctc — Transaction Charges + Bank Commision levied on Unmaterialised Bookings

I was trying to book a ticket for two persons by 2345 on[protected] by 2345up in SL class. In the option provided during booking I chose for allotment of two lower berths and also the rider option of "only booking berth if 2 lower berths are alloted", but since the number of seats available were less may be the ticket booking did not materialise (reference no.[protected])even after payment and a confirmation for unmaterialised booking by email was also given. But since the ticket booking did not materialise IRCTC should not levy transaction charges(IRCTC) + Bank Commission.Just like Waitlisted Tickets they should inform that the choiceable seats are not available before proceeding with the payment.

Again for the same ticket I chose for allotment of one lower berth but the same happened (reference no.[protected]).

Thus they are just making that option their source of income.

I want the IRCTC transaction charges and the Bank Commission on Unmaterialised Bookings to be refunded back.
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Aug 14, 2020
Complaint marked as Resolved 
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sir i was booking a ticket in Mumbai-Howarah mail(2321 up) on 23rd nov 2009.but at last stage after paying amount the ticket was not booked at all. i tried twice to book the same ticket...but the amount of ticket was being deducted from my account...till now i has not got my money back...the 1st tranction ID is [protected] and 2nd Trancation id is [protected]...sir please tell when i will get back my money...
THE AMOUNT HAD BEEN DEDUCTED TWICE FROM MY ACCOUNT FOR THE SAME TICKET...TRANSACTION ID ONE IS [protected] AND trancation id 2nd is [protected] ..while i was booking the ticket in 2321 up (howrah mumbai mail)...but the ticket was not booked at alll... please do something regarding this...

thank u ...

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