[Resolved]  UTI Mutual Fund — non-receipt of dividend amount

Dear sir,

We, P. Rama Krishna and Pushpa invested a sum of Rs.98000/-(Rs.49000/- each) in dividend yield fund and have been receiving dividends through cheques promptly except the divident declared during the month of January-2008 for which I approached Karvy, where I was advised to find out at the nearest post of office.
The PO has no any records to prove that any cheque of mine is despatched since it is an ordinary post. With this, I once again contacted some personnel working in karvy, hyderabad on phone for cheque, who in turn instructed me to request for a duplicate cheque at the nearest UTI company.
I approached UTI Asset Mnagement Company Pvt.Ltd, West Marredpally, where I have submitted an application for duplicate cheques on 14.03.2008. Till date, i.e. even after a lapse of three months, I haven't received any feedback regarding my cheques/payment. With this amount, I have arranged for some LIC premium, I could not pay the premium and hence it is lapsed. To make the policy valide, I need to pay an extra amount of about Rs.200/-.
Now, I would like you to guide me that Why I cannot claim money for this inordinate dealy. Kindly suggest in this regard.My UTI Dividend Yield Folio Nos. are as follows
1. [protected]
2. [protected]

Thanking you sir,
P. Rama Krishna and Pushpa