Videocon International Limited
Mittal Court, 17th Floor
‘C’ Wing, Nariman Point
Mumbai – 400 021
Subject - Nonfunctioning of Videocon Fridge
This is to inform you that I purchased a Refrigerator from M/s SAR Electronics, Mathura
vide Invoice No 4907 dated 29th april, 2007. But before the expiry of the guarantee period,
the fridge went out of order, it started giving a sound like hammer and I contacted M/s SAR Electronics to he gave me a Phone NO (9359908798 ) to contact. on which i contacted and i was given complaint no 2508 dated on 26th April, 2008. After 7 days one person came and told us that the compressor had gone out of order and to be change but it was not available in the company, So when ever they would have it, we will get the new one.
But in spite of my frequent complaints and request till now nobody has responded and i was given a no 0135-3940404 on which i talked to Mr Laxmi Kant who assured me to get my problem solved within two days. But not to say of solving problems i have not received any response till now.
i request you to look into the matter and get my problem solved as soon as possible.
I hope that my voices would be heard at your end, and I would not be forced to go to the Consumer Court, the last resort.
Ph : 9927612107