[Resolved]  Vodafone — unnecessary flash messages

Address:Bangalore, Karnataka

i am getting unnecessary flash messages very oftentimes, it's entirely spoiling my mobile battery backup.
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Vodafone India Customer Care's response
Hello Syed Ershad,

Thanks for writing to us. Please dial 121 and follow the instructions to recharge the sms pack applicable to your account.

Kind Regards,
Vodafone Customer Care, Karnataka
Complaint comments 

Comments

Vodafone — Getting ad sms,calls and flash message at midnight!!!

This is a terrible service where we are being punished to buy thier service!!! I called up customer care and told my complaint but u know to deactivate these services I would be paying them 3Rs. I said OK no big deal..but inspite of deactivating I am receiving these mails in more frequency than ever please help!!
I'm having the same problem with the Flash messages constantly coming in. Vodafone Care has no idea of what they are (Flash messages) so call me an for claiming so.

Someone sue them.

Vodafone — i did not active my hold and conference options

I DID CONTACT THE CUSTOMER CARE
AND I CANNOT ACTIVE MY HOLD AND CONFERENCE OPTION..
PLEASE HELP ME MY MOBILE NUMBER IS [protected]

Vodafone — unwanted mess

+91 [protected]

I am getting unwanted message and calls from this number and black mailing.i want to give a police complaint.So i need the address and details about this number.
vodafone has put the Flash message services for all the postpaid numbers by default without intimation to the customer. these messages are not for free of cost. customer will be charged with 3 Rs if clicks OK. These messages are very much disturbing. and to deactivate this service, the customers are being charged 3Rs unnecessarily. This kind of services should be stopped. Every company should respect the interest of the customers before burdening them with unnecessary default services. Please take necessary action against such service providers and save the customers.
I keep getting these annoying "Vodafone Flash" messages
http://www.vodafone.in/existingusers/services/pages/vodafoneflash_vfoneflashactivate.aspx

They eat up my battery life,
which is why I want these disabled.

I did not activate these, there is no option on my handset to activate these,
and so there isn't any option to deactivate these,

Vodafone.in website also does not list a way to deactivate these.

Vodafone must provide an opt-in mechanism or disable this "FREE" service, for everyone
You can disable it on ur own!
Goto Vodafone services
and in Vodafone flash -> goto activation
u will get 2 options : activate and de-activate
select de-activate n u will stop receiving those flash messages...

Regards,
Rahul
It's really annoying and should file a complaint against Vodafone.
Thanks to comment paste to deactivate the same.

Airtel Post paid connection — Getting unnecessary promotional SMS and calls

Getting unnecessary promotional SMS and calls even after (45 days above) registering in to DND disturb list
I was going NUTS because of these flash messages. I had already activated DND. THE CUSTOMER SUPPORT GUYS DIDNT HAVE A CLUE what it was - such . I tried the suggestion by Rahul punjabi. I hope they dont charge us to disable flash.

If this doesn't work I'm jumping to Airtel for good.

Spice — unnecessary disturbance by receiving cals from mobile company and others

do not disturbe on mobile no [protected] and [protected] either by message or by call

Vodafone — unnecessary loss my money

hello sir,
you are mentioned tollfree number 55655 for the caller tunes.in the site.www.vodafone.co.in..then i called to this number.after comapletion my call .iost 4 rupees.why.55655 is it toll free number or not.plz give me feedback urgent.
I completely agree with Santosh unncessary inclusions and there is no repose to this. At the end of the day we are the ones as customers to bear the Brunt of something unnecessary something that was never asked 4 in the 1st Place.
Services are really turning out 2 be appauling.
Those who dont want the services have to send an SMS to 1909 in the format;
START DND and the services will be deactivated. But God Knows for How long and how many times they will keep charging Rs. 3 from eac of their customers and make a banquet out of it.
Goto Vodafone services
and in Vodafone flash -> goto activation
u will get 2 options : activate and de-activate
select de-activate n u will stop receiving those flash messages...

Vodafone — Flash Service Charges

I am a vodafone customers and have 2 cell phones since past 2 years, recently I noticed a SMS charge of Rs. 12 and I had no idea about this charge so I discovered (by calling customer care) it was about flash service which I never signed up or opted for or signed an agreement

I am not getting credit back, I am disappointed with vodafone, I am filing a complaint with CERC Ahmedabad to take this matter with vodafone
I went to Vodafone services
and in Vodafone flash -> goto activation
u will get 2 options : activate and de-activate
select de-activate

But Still I am receiving those flash messages... What Do yar ..Please hepl Me
my simcard is network problem( this complaints regular& 5times/year)
mobile no-[protected]
In SE phones go to Entertainment-> Vodafone Services->FLASH!->Activation->De-activate. This worked for me. In Nokia phones i think the Service msgs should be disabled. I still dont know how to deactivate those FLASH msgs on my Samsung phone(SGH-C160). Before I figured out how to deactivate those FLASH msgs they were a big nuisance and drained my phone battery life quickly. Vodafone should give a way to deactivate through sms. They shouldn't have activated without our permission in the first place(FREE or NOT). And DND doesnot work for the FLASH msgs because I tried and I still kept receiving them. I dont know if I was charged for the deactivation.
I am a new postpaid user(also a old prepaid user). Vodafone 111 doesn't work, it says "...we are happy to help you" then goes blank. The call isn't cut but there is no response after that.
Everytime im sending a sms or make a call i get an flash message..n nw im so irritated that i cant bear it nemor...custmr care guy told me 2 go vodafone services n den on flash msg n den actvte n den dactvte.bt i dint ve option of flash message neither nebody in my family ve dis option...can u plz tel me hw 2 get rid of it in dis condition?

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