Vodafone India Complaints & Reviews

I sent this complain Vodafone customer care many times.

Vodafone customer care executive connect me other lines have no connection with my problems. I am facing many problems during using Vodafone connection regarding Vodafone services & Vodafone customer care services.

In Vodafone customer care no person can help me please solve my problem. I talk many times to customer care executive but they cannot satisfy me!

I want to go consumer court regarding bad services of Vodafone & Vodafone customer care.

Dear sir,

The below appended mail is tell the story,I have not paid the bill because have not recived the hardcopy of the bill,I reqd hard copy of the bill to submit for the claime.Am pacing the same problem from last april'07.

Because of there problem they have bared my another two mobile number.

Give me a sujjection how I can gie the complaint on vodafone and vodafone customer service.


Hemanthkumar p

From: Hemanth Kumar P
Sent: Thu 11/15/2007 5:24 PM
To: vodafonecare.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; cp.[protected]@vodafone.com
Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL Oct"07.


Hai,

The below mail appends my problem,No one cares of my bill.

My last three months bill has been not reimbersed by my company because of hard copy i

have not sent to them.

Am requesting the same from april'07.Till date you people are careless that you have

not able to send me a hard copy of the bill.you people are going to responsible for all

this and for my bills reimersement.This is the first company that am seeing careless

about the customer.Am not going to pay your bills till I will recive my hardcopy of the bill.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Thu 11/15/2007 4:58 PM
To: Hemanth Kumar P; cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

Again same problem,Have not recived Bill the month of Oct'07.


Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Wed 11/7/2007 5:09 PM
To: cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com; hemanthkumar.[protected]@rediffmail.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

Am not recived any responce from your end.
From last Aug'07 am not able to claime my bills,So even am not going pay your bills.


Pls concern your customer problems.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Mon 10/22/2007 5:26 PM
To: cp.[protected]@vodafone.com
Cc: rajeshwari.[protected]@vodafone.com
Subject: FW: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Joshi,

The below mail is sent to your company nodal officer and till date I didn't receive any response from her.

I hope I will be expected revert from your end !!




Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]


[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Mon 10/22/2007 3:44 PM
To: rajeshwari.[protected]@vodafone.com
Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.


Dear Rajeshwari,

Being in responsible position con't you revert.



Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]

[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Thu 10/11/2007 3:58 PM
To: rajeshwari.[protected]@vodafone.com
Subject: RE: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07 to TILL SEPT"07.

Dear rajeshwari,

Its difficult to contact you people in the mail also,I will wait for your revert.


Regards,
Hemanth Kumar P
SM , ICL/2708
Mysore
( : [protected]

[protected][protected][protected][protected]
From: Hemanth Kumar P
Sent: Wed 10/10/2007 11:25 AM
To: rajeshwari.[protected]@vodafone.com
Subject: VODA FONE BILL NOT RECIVED FROM LAST APRIL'07


Dear rajeshwari,

Am a subscriber for your hutch or vodafone from April-07.My phone number[protected]

Till date am not recived the Bill for all the months,I requested for the hard copy of the mail many times till date non of your company

people are not responded for my complaint.

I spoke to your customer care executives for many times and there names are Rohini,Pavan some names are am not documented.

the complaint numbers are[protected],[protected] and[protected],some more am not documented.

After giving the complaint I will receive SMS by saying that ,Hi!Your service registration number is[protected].we shall respond to your query by Monday 17/9/2007.

Till date am not received for the above complaint number. this is repeating from april'07.

The reason behind am asking the Hard copy of the bill is to because I have to claimed the same from my company, my company wants orginalbill

to reimbursement.

Pls check on this issue, I need my original bill to clime for the month of Aug'07 and Sept'07.

I hope I will get respond from your End.




Regards,
Hemanth Kumar P
SM,ICL/2708
Indiabulls
Mysore
( : [protected]

I dont know why all people want to go Consumer forum for such a petty issues... i dont know how you guys are serviving in this country u guys called customer care no 10 times a day ...Customer care executive is a human being not computer and please first of all check please check how you do your job no one is perfect....
Forum members please notice that all consumers are not unsatisfied and some people also use brains

Dear Sir,
I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
[protected]. Please change my connection in prepaid of same no.

Dear Sir,
I have a connection of vodaphone connection([protected]) postpaid. Iam closing my postpaid connection. I want a prepaid connection of same no
[protected]. Please change my connection in prepaid of same no.
Thanking you
Dinesh Kumar
B-81, RAJIV NAGAR(NEAR RADHA KRISHAN MANDIR)
BEGUM PUR
DELHI
MOBILE NO.[protected]

from past two months i am trying to cancel the callertune, local 1000/300 sms, and family and friends 49 offer charges, but i am still recieving the bill with all these extra charges .please cancel these charges and rectify my this months bill .

respected sir
i m jignesh patadiya former customar executive at ahemdabad.
i left job during last september and apply for my PF amount in january but i can not get any amount from PF department.
i want to contect nombur or contect e-mail adress of channi PF department. i request to u that give me no. and e-mail id very soon in my e-mail " [protected]@yahoo.com " mo. [protected]

Pls... Dis connet the connection.
of the no [protected]/[protected].

Sir, I have registered my complain[protected] on dt 26.11.08 about a perticular no.[protected] in which my call is not connecting hence through other network(Idea, Airtell, Tata Indicom) I have no problem with this number.
I want to add one thing that any other STD calls in the same state, which are mobile no., have no problem to connect. Only through vodafone 180 plan connection have this problem. This is land line no. . Actualy this is my parents no. and it is very important to be in touch with them because they are above 80s.
Please do some thing very fast. Every day they are calling from there. They are not earning people. So this is an extra burden for them. Try to understand my problem.
Thanking You
Suman Lohani
D-263/1, Krishna Park,
Devli Road, khanpur
New Delhi- 62
Mobile. No. [protected]

iam in thirunindravur(chennai)
iam using vodafone for the past 3 years but this year iam not much satisfied in the new year iam going to change the connection because
1)the signal is too week in my area
2)i cant make any calls from the mobile and the incoming call is also get hanged
3)they are too many cross talks in my connection
4) in out going call my voice is ecoing so i can't speak clearly

I recharged with RC 26 on 14 dec 2008, but right now i did not got MAIN balance.
I WANT A IMMEDIATE ACTION .

It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
But they always say..."Appki Sahata Karne Mei Khushi Hogi"

Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

Vinit Prakash
Lecturer in Chemistry

It is hard truth that Vodafone helpline services are poorest in Punjab, however can't say the status in other states. These pepole have no manners to talk. They are theirsel[censored]naware about the services which company provides. One person say something other oppose the same. They lack coordination inbetween themself only. There is no time boundage for any kind of job. Directly they are not authorised to take on spot action against any complaint even. Only say, I am forwarding your request, which will never respoded by them if you complaints at least 3-10 times
But they always say..."Appki Sahata Karne Mei Khushi Hogi"

Suggestions: At least train them after appointing and provide a manual of standard services. Authorise them to rectify small problems on the spot

Vinit Prakash
Lecturer in Chemistry

Pls send my vodafone detaild bill to my E-mail adress [protected]@yahoo.com my mobile no is [protected] and also give me my password as earlier

Dear friends,

A Wrong Person is working in Good Company Please throw him Out...

Umesh Dodamani is working in Vodofone Bangalore his number is :[protected].
I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

We are register a Dover Harashment Case and Divi Act case from Mahila Mandal In Bijapur Police Station and They are Arrested Umesh, his Mother, Sister and Brother but they came out on bail.
he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad



I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
MATTER, AND REPLY ME BACK APPROPIATELY.

REGARDS,
Sudhir.I
sudhi.[protected]@yahoo.co.in
[protected]

i want to know the details of subscriber of mobile no.[protected]

respected sir,
I rajarshi anand have lost my sim card my mob no is [protected]. it is from bangalore karnatka.i lost my card in lucknow.and i want to close my connection, but hear in lucknow they are not close my connection.i already make F.I.R for my connection .please close my connection as soon as possible. my DOB is[protected] and my address is house no 4079 2nd cross kumarswami layout behind dayanand sagar college, bangalore.
please close my connection as soon as possible.
rajarshi

Sir,
plz check my last billamount with my tarrif plan...






Thanks,
Shajahan.k

Vodafone people are CHARGING FOR CUSTOMER CARE ???? Now i have complaints but if i want to solve the problem then i have to pay 0.50 paisa for every minute. THIS IS BAD

Vodafone — problems with the connection

i have been facing numerous problems with your company even though i value your services a great deal . ihave gone ahead and registered complaints to the customer care office in park street but nothing seems to be happening i am dissatisfied with your services anr with a few of ypu cust care officers who take their jobs lightly . more over you dont live up to your motto "happy to help" its an irony because i have only been facing problems after problems . i would like you to look into the matter as soon s possible or i will switch over to another more satisfying connection .
problems
being charged unnecessarily
not receiving proper assistance from the cust care officers
network problems almost everyday
i am fed up with vodafone
I WOULD LIKE A MANAGER TO LOOK INTO MY PROBLEMS AND RESOLVE IT AS SOON AS POSSIBLE MY PATIENCE IS RUNING OUT
TAHNKYOU

hey i wnt to complaint the executive of vodafone. so please try to help me out please its urgent my number is this [protected]. so please take some action

FDGFDGDFFFFGSDGSDG

I am facing a very big problem with vodafone. My number is [protected]. The stupid customer care also not giving any good responce. Problem is it costs 90 paisa per minute if you I call to any landline, second thing is it charges more on roaming then other networks. And When I tryied to change it to Airtel, the bledy bagger Vodafone is telling that I have some contractual problem wuth them to [censored] them up.
Please assist me some one what should I do with these white dogs.

How can I change Vodafone to Airtell. The baggers Vodafone is telling that I have some contractual problem.

respected sir/madam
i am SHARATH RAJ S using three connection [protected] and [protected] both are post paid connections and i am happy with your service.Now i thought i took another connection so went to MASS mobile shop, #43 H, K Reddy building, Kundanahalli gate, Bangalore with my tata docomo number [protected] with same no i want to change network and i gave all my documents which they need.but still 15 days over they didnt submit my documents to your office i went to ask means they behave very rudely, scolding in bad words and they dont care about me so what should for this, so i am humbly request you to take some action about their this much of care.Then i am decided that if you are not taking care about your customer complaints with in 24 hours means i am going disconnect my three vodafone connections.i hope you do needful to your customer.
thanking you,
yours sincerly,
SHARATH RAJ S
[protected]

Dear sir,

I am using vodafone sim from last one week, i have submited all the nessessary document and id proof..bt today im not able to cal and msg to anyone..it shows that you are not submted the document...pls clarify it as soon.


Thanks
Regards,
Sharath
+91 [protected]

Hello
the conversion of postpaid mobile to a prepaid is impossible says vodafone store
is it possible

DEAR SIR/MAM,

ITS BEEN ENOUGH OF MISGUIDING ON YOUR PART TO CONVERT MY POST PAID CONNECTION TO PREPAID AND THIS IS THE LAST TIME DO GIVE ME A SOLUTION OR ELSE I SHALL BE FORCED TO TAKE SOME STRICT ACTION AGAINST YOU PEOPLE.I WANT MY POSTPAID CONNECTION TO BE CONVERTED AS SOON AS POSSIBLE TO PREPAID.

The company is not cooperating in conversion from Postpaid to Prepaid of my number [protected] since last 1 month. This is a great harassment. Please help in the matter.

Vodafone - India — Regarding blocking of Blackberry by Vodafone!

my no [protected]

I am an user of your Vodafone mobile service. My son Mr. Devesh Sumit was purchase a colour Vodafone set-225 with new connection on dated[protected] from local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi.
Bill no is 1211 dated[protected]. Rs. 1600.00
The IMEL No of set is [protected] &
M.S.N. No is[protected].
On dated[protected] we found the screen of that set is damage. For repairing purpose we give that set to Harsh Language & watch Co. on dt. 13.11.2007.
Today they told me that the local distributor & service provider is not repairing that set and also not giving any details when they are able to repair that set. Vodafone Store,upper ground floor,kashiraj apartments,kamacha, Varanasi is not giving proper response to my local sealer Harsh Language & watch Co. Orderly Bazar, Varanasi. The response of Vodafone Store] varanasi is very un professional in that matter.
So please consider this matter on your level and shot out the problem as soon as possible for trouble free services.

Thanking you

S.M.Gaur,varanasi
Mob.N0. [protected]
local sealer :-
Harsh Language & watch Co. Orderly Bazar, Varanasi
Mob.N0. [protected]

Dear Sirs, My vodafone no is [protected] i fill up yesterday 50/- in my prepaid account tody it is only 2/- its thrice in this week let me know,and dont deduct anything without given us details or permision otherwise legal action taken on ur company this India understand.

my mobile number is [protected]. on the 10th of this month i had visited the vodafone outlet at begumpet, hyderabad, and completed the formalities to convert the service from prepaid to postpaid. (i was given to understand that the process would take 48 hours).on saturday, the 11th verification was completed. after calling the toll free numbers at least twenty five times, always being left on hold, i am left helpless and frustrated with the service. considering there are four vodafone mobile users in my family, of six, i rejoined the band wagon after a short stint of travel. i now hold an impotent phone, not willing to lose money waste time and energy to recharge with a prepaid ticket(made for individuals with vision which is par excellence)and the post paid not done. everyone is extra sweet before you take the connection, sign on the dotted line and you are done for. like i am. please vodafone do what you must NOW!

I called 111 to know about world calling cards.But, they told to contact 50119 to know about the required information.When i called it was surprising to hear that the number i dialed is an invalid number and asked to check the number.why this is happening.

We have to teach a lession to this type of company

hi,
I just bought blackberry storm, n I was facing hanging problem very frequently.
.now from yesterday its back and call end buttons are not working.’
Pls do the need full and provide me with good and fast services immd.
i am not able to attend calls.
Thanks,
Gagan lamba
[protected],
[protected]

I wont suggest vodafone to anyone because:

Sub: Vodafone cheats customers:
[protected]
Recently I bought one Vodafone six-years connectivity prepaid card for my son (we have BSNL, Tata-Indicom mobile lines with an Airtel landline added to this). Since, he is only 12 years old I could not take the card in his name and as such I took it on my name. First my son recharged the SIM with Rs.50/-. After a couple of test calls and downloading of a ringbone it reduced drastically to Rs.2.84 paise. Everybody know that Vodafone lines get number o[censored]nwanted SMS automatically. Since he do not know the dangerous nature of these and since he do not know how to get rid of them we just deleted them. One day, while he was using the phone somehow a Vodafone alert service got activated and his balance of Rs.2.84 awfully reduced to -28.16.

We checked with the dealer he said that some service might have got activated. Then we checked with the Vodafone customer care and as per their direction we again recharged for Rs.50/- which act deducted Rs.-28.16 from our talk value and we were left with Rs.14.35. (So we paid Rs.30/- for an unwanted service.) Then we used that Vodafone alert which was somehow chosen by him and got a reply saying that the alert service was deactivated. Then we sent one SMS to stop vodofone junk mails by using a term ACT DND (suggested by customer care people) to the specified number. We got a message from Vodafone saying that their SMS will be stopped. But after a day or two we started to receive junk SMS from them.

Today morning we had only Rs.9.37. This afternoon again our account reduced to Rs.-20.63. Probably Vodafone company swallowed another 30 rupees for its favorite service. So, just in a week they swindled Rs.60.00 from a customer diligently. I spoke to the customer care twice. Both the female staff repeated their jargon “the customer is wrong”. Fed up with their attitude I finally broke the SIM-card into two and thrown it away. Thus I spent Rs.350/- for learning a soar full lesson from Vodafone.

Vodafone’s advertisements are extremely good; their customer care people are very kind (only male staff); their advertisements are catching but their attitude is detestable.

An unfortunate customer,
P.Karthigayan

This company is a cheater, cheats with all their customer

Dear sir/madam,
having been a voda phone user for the past 3 years, i am extremely dissapointed with the pre-paid scratch card, i purchase each time, , , , , , , , , , my cell number is [protected] (GOA), , , , , , , , , , , , the 16 digit pin number gets obliterated while in the process of gently scratching to retrive it (my teenage daughter is the user of this cell phone) and i feel extremely sorry for her when she has to forgo her pocket money each time she has to recharge her card. I wish to ask youll to look in the matter seriously in order that unsuspecting users are not made victims or scapegoats on account of compromising on the quality of your recharge prepaid scratch cards ...kindly reply and expedite the matter.

contact nos: [protected]
... : [protected]
: [protected]

Melissa Martins.




Post your Comment

now vodafone moving the worlds no 1 fraud provider, i have a connection with number [protected], yesterday am charged for Rs 50 at that at time a messege comes you have minus balance of rs 19, and here am surely not make any addons but they say here am make Vodafone alert in my connectionI think indias first and most powerfull fraud connectins are comes from vodafone. now am going to consumer court for never happends like this for no one

i m costomer of voda phone and my comments is .................................................................... company dvara kisi bhi no par adevertiesment ke liye coll bina cost. se ijjajat le kar ke hi karna chahiye nhi to fine pay karo

caller tune activated without my consent.I can not afford to force any vulgarity on my callers a.wilson delhi

Do NOT DISTURB HAS NO CONNECTION WITH CALLER TUNE.

The worst customer care which irritates more of the offers at the odd times but when we try to reach them by calling 111 we should be waiting for the whole day

why are you calling 10 times...this is the point where problem starts

am subscriber of vodafone up(E) circle, my Mobile No. is [protected], On December 2007 I received a call from Customer Care No. [protected] offering for Cricket Pack but without pressing any key IVR responsed your Cricket Pack has been activated after this also I received a SMS for confirmation.After this Immediattely I complaind this case to CC vodafone but they did not responed else.I told them to block this no. from calling me but they said that I have to pay Rs. 99 for per month to block this number.I have send one E-mail them also, but there was no response.
On 29 Janauary 2008 I disactivated this Cricket Pack and IVR confirmed that your Cricket Pack has been disactivated, but On 1 Feb. 2008 they again activated this Pack without any confirmation or any call. After this again I called and mailed them but there is no little response.
This is not only mine problem a lot of customers are facing such type problems.

i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.

i am your privilege customer having more than 6 year with hutch and my mobile no. is:[protected].
when i called on 111 customer care, on[protected], mr. himanshu patel rudely behaved me and denied to register my complain regarding reimursement of rs. 70 which was deducted due to system fault. i was very disappointed by the way of talking of mr. himanshu patel. i can't bear such kind of short temper executive who don't know how to behave with thier customer. it put a question on the reputation of your internatinal brand-name towards its custromer. if i will not get satisfaction of my complain, i will switchover to other company only due to such poor response given by the executive.

SIR, on 4/3/08 i applied for the plan 998 and the executive Mr. Dinesh Kumar gave me the no. [protected]. My form no. is 02100610 and my reciept no. is 6018 and SIM no. is [protected] and draft is of PNB no. 229009. My complaint is this that after applying on 04/03/08 my no. not activated for so long and WE INFORMED TO YOUR EXECUTIVE AND TO THE VERIFICATION DEPPT. that we do not want the connection now, they activated my connection and with different no. which is [protected].
this is totally cheating on the company part . PLEASE CANCEL MY CONNECTION AND PAY MY MONEY BACK AND ALSO ALL THE DOCUMENTS. i need ur serious action otherwise i have to go for some serious action. Give me clearification on this as soon as possible my contct no. is [protected]/[protected]. PLZ DO D NEEDFUL ASAP

HI,

i have 3 vodafone numbers on my name. ONe is used by my Dad. We had payed all the 3 bills before time and have the receipt as well. But i have been receiving call from call centre of vodafone saying " one bill has not been paid " and we will deactivate the service, which they did. Inspite of me telling them its been done, i have the receipt, i provided them the receipt details as well... but what so ever i had to do this 4 times, to different people calling from call centre.. ( i really dont know ...how they say THEY ARE HAPPY 2 HELP ).

Now our bank show the entry of VODAFONE for the same bill been collected on 17th of April and we paid the bill on 14th...

so now can someone help me with some CEO email id..or any NEWS cahnnel site...where i can carry forward this of VODAFONE...

because of all this they have deactivated my DADs no... completely now..no out going and no incoming at ALL... my dad been suffering from his Business calls... BECAUSE of VODAFONE ERROR..or whatever... they dont even have a CLUE... i have mailed my complaint to vodafone care as well.. visited the store yesterday 3may again.. but no actions have been taken so far...

please some one help me in taking this further SERIOUSLY...

Vodafone — mental harrasment & financial loss & misbehaviour by vodafone customer care executives

To Whomsoever It May concern,
The complaint is regarding my no. [protected].
Since last 15 days i m having lots n lots of problems, network is busy even for 2 hrs n i m not been able to make n recieve calls and messages during peak hours in the day time. various services got activated on my no without my request n consent, balance got dedeucted several times it goes negative. customer care executives misbehaved on being asking for the solution. i m even having the proofs for that. if the vodafone is not providing the customer the privilige to make calls in case o[censored]nsufficient balance then why the balance are going negative if the client is not having appropriate balance just for the sake of earning vodafone is doing all this. i m having more than 6 connections but they r good for nothing!!! gprs not working, mails not working! i dont know what to do i m mentally harrased n financially strucked by these guys!! VODAFONE HAI! HAI!

hi am sheel just got fed up with vodafone servies and their made rules so just dropd them this mail though of sharing with you gusy :), and i have been using hutch now vodafone no since a long time, since those times when you used to charge 25 rs and give 2000 smses free ...from that it went to 100 for 2000 and later went to 100 rs for 1000 ...

agreed for Hutch wat we all say is lukhe ..though earning the most, but Moto of hutch was empolyee ke bank balances bharo ..thoos thoos ke ..same time paublic ko luto ...!!

Now is that same the same Motto for Vodafone, i have used vodafone in the Uk when i was there, but seem to be good, but idhar india ke hava lag gai ? such a big company with so much of money, still that lame excuse that on festival days ur server gets jamed ? ...this was Hutch ka excuse ( though not digestable as if had lots of money, can replace with more servers so asto the customers can atleast enjoy their festivals, xchaing txts to the near one and dear ones...BUT even after giving you 100 bugs for free everymonth ...watz the bloody point that i cant SMS anyone on a festival day ...?? still the lame excuse for vodafone ? server ?

am sure vodafone has lots of money, coz when it can just buy a company in 19 millions ...so itne bhi bhikari nai ho gaye hai ke atleast use 19 thousand to solve this problem...

Yea but if the hutch ka moto and vodafone motto is the same i.e public ko luto and apni jeeb baro ..then never mind enjoy i dont mind donating you couple of ruppes against your salary enjoy ..!!!

and ya even add also 2 rs to my donation, free daaan to you guys for the SMS -National which has alwyas been charged on me since ages, but i feel samed to come to your place fighting for 2 ruppes, but as n wen now m mailing so though of teling you that if you think ppl are stupid they iant but say ppl like are not bhikaris so enjoy the 2 rs gift !! buy some sweets, 50 p walis 4

And ya its am not stupid to use this no.still its was an old no.and just waiting till i convey my new no of ther other Service prodiver i have alrleady, , so after ...so no donation ..sorry !!!

Hello Sir,
I am a journalism student and completely shocked by the way Vodafone is working. My friend Lost her Mobile this wednesday Mobile No. [protected]. She is a prepaid customer. When she called up Vodafone Customer service, they said she need to file a complaint in her area Polica station, then go to the nearest Vodafone centre, give the ID proof and only then they will be able to block her card. We are students and living 30 km away from the city. Now as she lost her mobile in the city, if she goes back to our area police station, Lodge an FIR, goes back to the city again to get the SIM blocked, it would easily take her more than 3 hrs( City-Police Station - City). My question is that if someone makes an illegal call in the meanwhile, whom would be blamed for that? Obviously my friend. In the recent days of terror peaking high everywhere in the country, these rules make life of a common man much miserable as they can fall under any trouble. I want to ask will Vodafone take the blame if she is arrested if her mobile number is used to make any sought of illegal calls?

Vodafone — Extra bill for festival day SMS

This is with regard to extra bill of 28.5 rupees in the Bill dated 25.09.08.

I am in Corp 249 plan which includes 200 free SMS/month. In last month I made only 145 SMS’s, so there should be no charges for SMS

All the SMS made on the 03/09 and 12/09 are charged on occasion of festival day(total 57 SMS).

This was never informed to me while talking the SIM nor informed to via SMS. This unfair bill and this is not acceptable.

This is the way vodafone has found to loot the customer on the festival day.

28.50Rs is charged for SMS made on festival day.

Dear sir,
My name is Sanket Raout and My mobile no is [protected]
last friday night I checked my balance, there was unnecessary deducted my balance
I recharged 10RS.in my mobile at that day but that night I found -182.00RS.
that night I called to the customer care But they didn't given me my query's answer
please take seriously to this problem and give send me your answer or call me.

thanks

regards
mukesh
(sanket is my friend)

this is applicable for all the telecom services.. and usually they used to inform a day earlier

STATEMENT

[protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

[protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

[protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

[protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


• S A AGARWAL

S A AGARWAL [protected]
R-163 HIG Duplex
Sector-12 Pratap Vihar
GHAZIABAD 201009

Dated Sep 17th 2008

Min. of Consumer Affair Govt. of India
A-20 & A-21 (NITS Building )
Institutional Area, Sect. 62
NOIDA 201307

Secretary, Min. of Corporate Affairs
NEW DELHI

Harassment by unfair trade practice


Sir,
I am a user of HUTCH (now Vodafone) mobile connections (having more than half dozen connections) under post-paid scheme. Sir, it is submitted that despite my all out efforts expending thousands of rupees man hours time on phone, faxes, speed- post, visit to their office non of my request is acted upon either by correcting the faulty bills or by responding to any of my request, brief of some such illustrative cases is given in statement enclosed It is evident from their act / behavior that either they are not interested in fair trade practice or the attitude of management is not user / customer friendly with required business ethics. May I kindly request your honor to instruct them to stop such unfair trade practice to enable user to avoid wasting of his valuable time and resources and have peace of mind.


Encls One


Thanking You,
Yours truly

S A AGARWAL

CC to M/s Vodafone By Fax
[protected]








STATEMENT

[protected] Request was made to active INTERNATIONAL ROAMING through Telephonic message Faxes and Speed post but my daughter after landing abroad at airport SIM dead and totally cut off from family, office and society and lead to unassessable mental torture and financial loss, however keeping in view of very old relation with HUTCH, I made a request to stop further billing of this dead connection and to adjust outstanding bill if any from my dues with them on account of double payment in past but instead of noting my request they continued billing and now are harassing through recovery agents.

[protected] Every month amount is charged in bill in the name of voice chat and despite my hundred of request through all means no action is taken to rectify the incorrect billing.

[protected] I paid three year advance rent with an additional deposit of Rs 250/ by cheque. But without intimating any reason or sending any bill the connection is made dead. I am still waiting the reasons thereof.

[protected] Payment for the month of July 2008 was paid by cheque along with bill of [protected] but in next month ie Aug 2008 bill is stated as unpaid and I am charged extra in the name of penalty thus my creditability is questioned.

Drop calls Despite my several requests the matter of dropping calls especially international calls is not solved and I am charged for several calls for less than a min.at a time

Thus despite putting my time o[censored]nassessable and immeasurable value on unlimited requests, and spending money thereon M/s VODAFONE has neither solved any of my problem nor had the courtesy to reply to me.

I request honorable court of Consumable Affairs to look in to the matter and to compensate me with Rs.2, 00, 000/- for all my inconveniences and mental agony/torture. It is also prayed to instruct M/s VODAFONE to stop such UNFAIR TRADE practices in future.


• S A AGARWAL

Vodafone — Automatic activation of caller tunes mental agony

Dear Sir,

Sub:Automatic activation of caller tune and Mental agony

This is to bring to your notice that vodafone has this strange habit of activating caller tunes without the consent/permission of the customer. Moreover, there is no facility in 111 to address such complaints. On December 06, 2008, while i was on my way for a picnic with my friends, i received a message saying that my caller tune service has been activated and "Awaz nahi aati"(some, cheap caller tune) was set as my caller tune. To my embarrasment when one of my clients called me up the very next day i was informed that some cheap and disgusting caller tune had been activated.I tried calling Customer care but in vain.I did not know how to deactivate and had to switch off my cell for two full days.
I could not attend to any of my client's call and had to stay out of contact.After i came back i surfed the net and deactivated the caller tune

I am a lawer by profession and such cheap things cannot be entertained by me.The mental agony undergone by me cannot be expressed in words. It has marred my reputation as a lawyer. Moreover, i will be compelled to take an action against Vodafone if my complaint is not attended to in time.

To my surprise, my cell is also showing a negative balance of Rs.21.11/-. kindly take imediate action.

Regards,

Paridhi

hi..
i m also a vodafone user from 2 yrs i got negtive balance in my sim 634Inr..its due to gprs connection in mobile. why vodafone company giveing negtive balance if costomer having only 20rs..just disconnet the gprs connection when balance is over. vodafone company should do something for this..

Vodafone — money taken by executive but number not activated

hi

i am using 3 numbers of vodafone, out of which 1 is postpaid and other 2 are prepaid. On last june 2008, i got a call from their customer care that they are providing me a new postpaid number and i had to submit only rupees 500 along with the documents. Their sales executive visited and taken 500 rupees and the documents and handed over a new simcard to us. Since then, the number never started as they told me that this number is not in use and it is having a pending bill. I visited their customer care outlet and filed a complain but still nothing is done. What a company...

Sir,
I am to bring a very unfortunate matter in your kind notice regarding an illegal/unauthorized issue of a Vodafone Sim card.Few days ago, suddenly a group of police came to my one colleague's house in connection with interrogation of a car theft case. At that time she was not at home. The police said to her mother to attend her in the local police station. Naturally, my colleague became amazed and she went to the police station on the very next day. In the police station what he heard is amazing. A person stole a Maruti Omni car and afterward he made a call to the car owner and said if he did not pay of Rs.20, 000/- his car will be destroyed. The number displayed in the screen of Mobile phone of the car owner is [protected] and surprisingly this vodafone number exist in the name of my said colleague. My colleague does not know anything about that sim card and she never subscribed any vodafone number but surprisingly someone has purchased that sim card by producing her copies of valid address proof and photo. Now the question is as she is quite confident that she has not subscribed/purchased any such sim card, now, how will she challenged the matter because she is being harassed by the police.Her life is really under anxiety and agony and so if there is any one who can help in this matter plz ring me at [protected] or mail me in my e-mail id

P. S. Das
Alipurduar
Jalpaiguri
W.B.

Hi,

Yes very true . Actually it did not work for me at all. please read the complaint that I sent to Vodafone.

AFTER WAITING FOR 5 DAYS ALSO. THEY DID NOT REPAY ME. THEY LITERALLY ROBBED MY POCKET.

Hello,

I did online recharge using your http://www.vodafone.in/Pages/index.aspx site to [protected] ...I have selected Karnataka (which is correct) and YES BANK. I chose 201 rupees full talk time 30 day validity option. I filled up the information, it redirected to YES BANK I filled up my customer ID and Password. I typed 201, clicked the only option, I got password SMS to my another number ([protected]) tagged with YES BANK account, I typed the password, did the transaction to Vodafone BILLDESK. I recieved confimation page with confirmation number (54508). My cell is not yet recharged. I rechecked by filling confirmation number and my cell number in vodafone site. It said id is invalid, even I called your cutomer care(111) 6 times. First agent told me to wait for 1 hour, 2 agent told me to wait for 24 hours, 3rd agent told me to half an hour to recheck it. 4th agent told me to wait for 2 hours that an update is going on, 5th agent told me to wait again, and told if recharge not done then ur money ll be taken back to my YES BANK account.

WHAT THE HELL IS GOING ON TO REACHARGE JUST 201 rupees.

EITHER VODAFONE OR YES-BANK ONLINE THINGS ARE NOT WORKING WELL

I am attaching the print screen of the things done and my YES BANK summary

please check them also...


AMOUNT HAS BEEN DEDUCTED FROM MY ACCOUNT--CHECK FOR YOURSELF..


CAN ANYBODY TELL ME WHATS GOING ON..WHY IS IT TAKING TOO LONG...I KNOW "TECHNICAL PROBLEMS" IS YOUR COMMON ANSWER..IN DECADES WHEN YOU ARE GOING TO FIX THEM...

AJITKUMAR R HAJARE
[protected]

Hi

This is Rakesh Gupta, i m new postpaid user of vodafone. I was taken connection dated 8 march.
But sorry to say still my number is not activate. May i know how many days or months will be take activation for new connection.

My vodafone no is [protected].
My alternate no is [protected]

please check the status

Thanks
Rakesh Gupta

Hi,

I made a call to Vodafone care centre, regarding bill enquiry. .
I spoke with customer care executives many times, they said we will connect with seniour till that be patient on the line.
I was waiting aroung 15min at every time after that the call was disconnected automatically.
This is very horriable to me and making a head ache as well.
Please look in to this.

Warm Regards,
Bala.

hi,
i m using vodafone since it was named essar but i never faced a rude or u can say illmannerd behaviour like this before a call came to me from [protected] of your company by ur executive named raghuvir singh he talked to me like i m slave to him i just want to have information on international roaming but he started questioning me that "where are you going, when are you going ?"
and when i answered him he said if you are going after one month then why do you want information on roaming now. Is this the way to talk to the costumer i am really unhappy and unsatisfied with vodafone services.

It's my request to higher management to take some action against this massive thing.

Dear Sir/Medam

[protected]

pls sir...
i want name & address
of above cell No.

Vodafone — to interrogate d no.

Dear sir/mam,

[protected]
pls sir...
i want name & address
of above cell No.

hi.
please deactivate my coller tune.It's urgent. I send msg last from 3days that CAN CT.But deactivation is not done.
I also called Custermur care number on 111, but he told that no. is wrong. What is this? Please solve my problem today otherwise I want to pay money for coller tune.Today is deadline for that coller tune. my number is ( [protected] )
Thank u...

My Sim is blocked.
And its not asking for PUK code even ...

My SIM no. is[protected]


How can i get this no. back...
Can i get duplicate SIM card with same no.???

Hi

Around 6 months back i was using o prepaid vodafone connection of the no [protected].But suddenly i had misplaced it somewhere as i was out of country and disconnected its use.Now as i m back i would like to resume the services of the same no.so would it b possible for me to get a duplicate sim for this no and as well as i[censored] could brief me bout d charges involved to issue d duplicate sim.pls do revert at its earliest.

Its High time Vodafone act on it for making its loyal customer how had submitted all the documents to face such situation which horrifies any common person with the situation faced.

VODAFONE POST LINE — ECS close

I was close my ECS on 23rd of January'2009.My billing date was 18th every month and my due date of ECS payment on 2nd. every month.I already send request for close of ECS facility and they confirm with me on 27 that my ECS facilty cancelled.and i paid my Bill amount by cash on 27 After that i got Payment of ECS on my bank and short balance bank return and they charge me Rs.85/-.Question is why they send the Amount on ECS if i cancelled the facility and i paid my bill amount?

Matter is not only Rs. 85/- but its principal.Vodafone is big Communication and international company they do act like we are fool.? In many case they are fooling us like they send us questin and by mistack we press "ok", so its automatically charge our account.what is this this is the un professional business.they make us big fool.

Vodafone Essar South Limited — ONLINE COMPLAINTS: Un-Incurred ECS debit by Vodafone

I have given ECS authorization for debiting my billed amount to Vodafone Essar Agents. There is an un-incurred debit of 1629.00 on my card account on March 19th, 2009 at 12:47 AM. When I called the customer care they first said that by telling them about the transaction ID they will be able to track the debit and without that they cannot do anything. I called the HDFC Bank Credit Cards division to find out the transaction ID which is 002531. When I called vodafone customer care again they said that even with the transaction ID they will not be able to see the details of the transaction within 24 hours of the transaction. They have asked me to mail to corpcare.[protected]@vodafone.com. I have mailed to them today. I will keep updating this forum on the progress of this issue. Please advise me as to how I can be compensated for the trouble I am being put into.

i have taken usb internet connecrion of vodafone and its not working properly i have also tried at the service centers at varanasi.but all the executives are duffers they are not able to satisfy the customers now i am fed up plz help me i need help to use my internet .


my contact no is [protected]

adress;- 29/8 kabir nagar colony durgakund varanasi



plz plz plz plz

Vodafone — Change of caller tune without permission

The [censored]ing vodafone has done it again and this time they have tried to play with my image too. I had a particular caller tune set for my number and yesterday i got a message from them stating that my caller tune has been changed to some stupid caller (a loser's song in female voice) and its so yu will give money for not keeping it forget about me actually asking for it. And I called the customer care umpteen nuber of times but they as usual can only do two things, one to keep saying sorry 15 times in a sentence and to put yu on hold for indefinite time and terminate your call after yu have been put on hold for 25 min to half an hour.
Vodafone sucks guys... they can ruin yur respect too and they arent apologetic about it. The customer care exec cudnt tell me how they got a request for change of my caller tune but they had the guts to tell me that I will have to pay for change of my caller tune again. ( And they have deducted for this [censored]ing caller tune also, Rs. 15 were deducted for that.)

Vodafone Yu suck bigtime. [censored] yu ... [censored] yu 'n' number of times.

I am one of the subscribers of VODAFONE mobile phone. I want to register a complaint against the said company such that you can take necessary actions against them.

On 07/11/2007, I found suddenly that a caller tune service has been activated on my mobile phone by their system, however I had not copied or requested for that service at all. The same thing happened also to some of my known vodafone customers. When I argued the same to the customer care of VODAFONE, they refused to register my complaint and stated that I have myself copied the caller tune service from some other phone which is not true at all. And what I suspect that the company sets the services by force internally through their system.

I want to get your help from depriving such way again and again. Please take necessary antions for the same.

I am one of the subscribers of VODAFONE mobile phone. I want to register a complaint against the said company such that you can take necessary actions against them.

On 07/11/2007, I found suddenly that a caller tune service has been activated on my mobile phone by their system, however I had not copied or requested for that service at all. The same thing happened also to some of my known vodafone customers. When I argued the same to the customer care of VODAFONE, they refused to register my complaint and stated that I have myself copied the caller tune service from some other phone which is not true at all. And what I suspect that the company sets the services by force internally through their system.

I want to get your help from depriving such way again and again. Please take necessary antions for the same.

Vodafone mobile — Wrongfull deduction of caller tune charges without request in Mo nO 9820314293 and 9833752859

Dear Sir,

Vodafone has deducted from my pre paid mobile nos [protected] and [protected] for caller tune. I have not at all requested them for the caller tune. they have send message that they have activated caller tune in my mobile.

This is nothing but a daylight robbery. They are cheating customers in this manner.

Please take up this complain in the interest of general public. If they will not refund me then i will move to consumer forum.

Yours truly

Pravin Kumar

i bought one Philips Brand TV from Kamla nagr. Delhi-7. after approx seven months , it problems with sound. i complaint to the dealer. engineer comes and told us that TV had a sound card problem. he makes it repaired on that time. again TV occurs same sound problem. i again lodged a complaint. same engineer comes and repaired. again in amonth problem comes. i lodged a complaint again till from may 2007 no such engineer or dealer contact me. i lodged a compaint in Philips call centre and dealer several times i Had a record of my complaints with me. no such responce i recived from company nor dealer or call centre of the cmpany.

what i will do. what about the company reuted brand identity for a local customer. shall i through m TV

Vodafone mobile — changing the caller tune without permission -

somebody from your customer care rang me and asked if i am ready to change my caller tune , i am already paying for the existing tune which i am using since long. so , i asked if the changing would cost extra . in reply i came to know that the charge is Rs 30(old) +15(new). after hearing this i informed her not to change the caller tune and keep the existing one .
But i was surprised to see that the caller tune has been changed and i am unable to rectify the same and i am not going to pay for this changing made by you.

Hope you would consider the matter with care and restore the previous one - GAYETRI MANTRA TUNE ---

SIR
I AM SUBSCRIBER OF VODAFONE MOBILE.FER DAYS AGO I HAVE BOUGHT YOUR PREPAID SERVICE. AND GIVEN MY ID. PROOVE TWICE BUT NOW CUSTOMER CARE OFFICER ARE SAYING THAT YOUR ID IS FOUND BY US.
CONSUMER NAME IS:-RACHCHA RAM TIWARI
MOB NO.[protected]
MOBILE IS DISPLAYING THAT "YOU HAVE ACTIVE CLLBARRI
. NG.
WHAT IS GOING ON ABUT ME (SERVICES) PLEASE TELL ME.

SIR
I AM SUBSCRIBER OF VODAFONE MOBILE.FER DAYS AGO I HAVE BOUGHT YOUR PREPAID SERVICE. AND GIVEN MY ID. PROOVE TWICE BUT NOW CUSTOMER CARE OFFICER ARE SAYING THAT YOUR ID IS not FOUND BY US.
CONSUMER NAME IS:-RACHCHA RAM TIWARI
MOB NO.[protected]
MOBILE IS DISPLAYING THAT "YOU HAVE ACTIVE CLLBARRI
. NG.
WHAT IS GOING ON ABUT ME (SERVICES) PLEASE TELL ME.

Vodafone mobile — cancellation of 9920026533 no

I MR. PRADIP UTTAM KELUSKAR I HAVE TO CANCLE MY VODAFONE NO[protected] BCOZ OF HIGH CALLRATE .

I REQUEST U TO CANCEL MY NO AS EARLY AS POSSIBLE
THANKING YOU
ALTERNET CONTACT NO [protected]

I am one o[censored]sers of Vodophone.I have not requested for Caller Tune, and one fine day I get a message from the Message centre that your caller tune has been activated and monthly Rs.30/- will be deducted. This is really disgusting.
I don't understand what is happening.

Vodafone mobile — Upcoming phones facility is not working

Incoming phone facility is not working from last 3 days. Kindly look into it and let me know at the earliest. My mobile details are as given below:

Name: Dinesh M. Podutwar
Mobile number: [protected]

Vodafone — Charging for caller tune without permission

Dear Sir,

My mobile Number is [protected]

Today Rs.30 have deducted from my prepaid account balance. Even if that time don’t have enough amount in my account balance. So you must inform to me and then you may deduct amount for that rental. So real I am feel this type of service is poor and cheating.


They are not even showing courtesy to enquire whether I am interested to continue with the caller tune.

They are not proving any opportunity to inform them to discontinue the caller tune.
As I have not entered into any agreement with them to provide me caller tune and pay every month the rental they can not legally deduct the charges without my permission.

I am giving warning to the company that if they do not refund Rs.30 before 24.12.2008 to my prepaid account I shall lodge complain in consumer forum.

Vodafone — activation of caller tune without request and deduction of its charges

myself dr nityanand singh (mobile no - [protected]) from aligarh informing to the peoples of vodafone that i am your customer for more than a year and it is the 2nd time that a caller tune has been activated on my mobile without my request on 8th jan 2009 at 10.00 pm, my only fault was that i have received your commercial caller tune ad and cancelled it.Is it considered to be a request for caller tune ? And immediately Rs 30 / has been deducted from my account.Again a message came to me to send sms request at toll free no.55655 . i have called over this no.instead of sms and heard the music tone only for 5 seconds and cancelled the call but again the peoples of vodafone deducted Rs 17 / from my account.S o Rs 47 / has been deducted from my account without my request . Why don't i think it a mobile robery of money .i have a record of all the things happened to me today at 10.00 pm on 08.01.2009(jan) .

it is request to the vodafone service centre to refund the deducted money and cancel the unwanted without request caller tune and make sure that whoever is responsible for the above problem, warn them .

Call Customer Care and ask him to make contact with his senior.Even then the problem persists then call National Consumer helpline [protected] from bsnl landline

I want to register a complaint against both Vodafone and Airtel. I called up a friend using airtel from my vodafone number.Suddenly some caller tune was activated on my mobile and 45 rupees were charged.When I called Vodafone customer care, they said u called this airtel number and pressed the star button by mistake.So caller tune was copied on your mobile. My question is anyone can call a Airtel number with caller tune and press the star button by mistake.So is it fair to copy the caller tune on the mobile without the consent of the customer.Atleast some confirmation should be asked for before activation. Is it fair that throughout my life i have to make sure that I dont press the star button by mistake to prevent this caller tune from getting activated.

Vodafone — caller tune has been charged without activation

My complaint is that Vodafone co. has activate our callertune without our interest. It was done forcely. I want my money back. It was charged Rs. 30 for per mth. Pls i[censored] can try Pls stop this.

I have sent the message to activate my caller tune and got the Activation message on 23:49, 04/06/09 but still is it not yet activated kindly take it as series, since we are going to pay the rental for the full month when we got the Activation SMS.

machine calls coming .. i want to stop them

Vodafone — change of caller tune

hi i want Will You Be There song from michael jacksons dangerous album as my callertune. i have searched it many times still i am not getting it so plz send the callertune code to my e-mail.

Vodafone — Change of caller tune without my permission

Dear Sir

I got my caller tune changed on sunday 1st aug without prior intimation or alert and even without my permission.

Kindly do necessary action.


Regards

hi sir

this is karimsha from belguam distic i totaly un happy with yopur caaler tune servuce B coz, i keep on serching caller tune "hotel valifoniya" ie On a dark desrt highway cool wind in my hair i wanted this caller tune and i hadbeen nerest vodafone store in belguam they also telling dont have caller tune like this

kindli help me


my cel [protected]

i am unable to find the caller tune code for a song named (jaan mangde ne) of singer angrej ali and album name is -ik din..please need your help so that i can get the code.

Vodafone — Regarding the amount for caller tune has been deducted without informing.

Sir, I have selected a callertune 4 days before and the amount Rs.30+15 has been deducted from my account.Today (19.11.09) ,my caller tune has been automatically changed without my knowledge or any message alerts, the amount of Rs.45 has been again deducted .I called your customer care people several times and your executives didnt respond properly by saying that they called me around 3.49pm and i requested them to change my tune.I bring to your notice that i didn attend the call and made a request .I hereby request you to do the need.My number is [protected].

Vodafone — charging for caller tunes

Today (17/03/10) i recieved a message saying they have deducted 30rupees for my caller tune. But i havent suscribed for a caller tune. They said that a caller tune will be set automatically for every customers freefor a period of 30 days. After that it will be charged. But i didnt have any knowledge of that. Also even after activating the do not disturb service vodafone is annoying with their advertisements. This happens to every vodafone costumer.How can we end this expoitation?.

Hi Vinu,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y8s8n7w and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodaphone is fraud. I have pre paid vodaphone and they keep adding value added services on their own, and then they dont even cancel it when requested. FRAUD.

They make it very difficult to reach a manual operator.

And after an argument with their customer care executive, now they have blocked my phone's access to their manual customer care executive. FRAUDS.

Vodafone — deduction due to caller tunes

My vodafone no is [protected]. Every month the phone service provider deducts an amount of Rs.45 /- from my balance due to caller tunes WITHOUT MY AUTHORIZATION. Inspite of repeated requests this practise has not stopped. I need help very urgently.

Well I am person having two Vodafone postpaid instruments. My outgoings calls were barred as many as thrice in a month, because of bad communication from the local dealer with Vodafone. I have suffered a lot in getting back the service. To add more to this I have received bill showing 517 SMS where as my cell counter shows only 34. I am being charged Rs. 208.5 for this. My bill was generated on 28th Nov, 2007 and I have paid the bill on 29th Nov, 2007, before receiving the notice, as I was passing thru their office. Later I noticed that I have been charged rs. 100/- as late fee. Wonderful!!!. I regret having taken Vodafone for my whole family.

same case with me. my phone number [protected] was barred without any reason.

I think now I am never going to take a hutch or a Vodafone ever.

Well after taking Hutch Corporate Connection, 100 Min free call, I really wonder they are give us 100 min free call. During the Hutch my bill was ranging from 250/= to 300/=. But from the past 2 to 3 months Vodafone is sending huge bill. 1st bill 350/= I paid the bill, 2nd 450/= again I paid the bill, now started getting mesgs for current bill is 850/= , 2400/= 2600/=(each msg I getting the bill amount is showing different) then I noticed that I have been charged more. I really wonder How they have arrived to this figures, When we try to call the customer care number getting connecting was big task, If at all lucky to get connected no proper information regarding the issues. Customer care can easily connect us for pending bill and disconnection of the phone. I regret having taken Vodafone connection, I had plans to take 2 more connection just in time I drop the ideas. thanks for better their service.

same case here. I am facing same problem.

I hate vodafone service

My CT charges are being deducted without my consent from last two month . Please deactivate th CT and refund the carges at the earliest.

outgoing call baring without notice I have suffered a lot in getting back the service.I think now I am never going to take a hutch or a Vodafone ever.Vodafone has barred my outgoing without prior notice causing a great trouble to me.I get in big problem in my business. any body suggest me what i do?

This is regarding misbehaviour of one of the vodafone customer care executive who used dirty slang language while talking. I do not know his name, but I have his mobile number ([protected]).

I had a number ([protected]) that I was using in delhi. There was some outstanding bill that I could not pay at that point of time as I relocated to some other place. Later on I got a call from the Vodafone customer care regarding the bill and I payed the same in Hyderabad Vodafone customer casre service. Again the person with the number stated above called up asking the receit number, I have told the receit number that I got from Vodafone customer care service, Hyderabad. The person refused to accept the same and used dirty slang language (which I even can't write) stating that I am producing a fake receit number and I didn't pay the bill. He harassed me alot.

I just want to ask Vodafone that is this your so called "HAPPY TO HELP" customer care service.

I want vodafone to take strict action regarding this person and I want a mail about what action has been taken against him.

Hope to hear soon from VODAFONE.

I have a Vodafone no that originally in Kolkata. The No. is [protected]. Now I am in Ahmedabad since last 3 months. This no was automatically roating through out this period without any problem. But from yesterday I found that I am not able to connect any number outside Gujarat. Please look into the matter and try to solve by taking help from your customer care office.

Dear Sir
I dont have any complain but i would like to know about user name and address of [protected] and [protected]

today i talk with your excutive Mr.Vishal then Mr. Amit he told your cheque was return i told him i made payment always in cash so he told me go to vodaphone office and give me the name how collect your payment.i told him pls transfer my phone to your officer then he tranfer my phone to Mr. Naimesh Panchal he say mr. amit say you right word you told lie i told hime pls pass my phone to officer i have a complain with you he told there is no officer in the office.

cancell caller tune for this mobile no [protected]

It is so nice network. I strongly belive that it is a good not man dam dam Good vodafone network . Something what happen to my account bal iam just getting only -bal pls take care of my account and pls check ok then Bay.




MY NUMBER : [protected]

love that people put their phone numbers out here for people to grab. THINK BEFORE YOU POST!!!

I wan tmy sim to be activated immediately. I visited your store at hypercity this afternoon and they said within 2 hours now it is passed 5 hours. kindly do it fast.

I am helpless without a phone

hallo my name is Mrs Joise Fernandes and my cell NO is [protected].

My sim card has been changed this afternoon and why is it taking so long to activate.

look into this matter

i am rajkumar rai

Vodafone — cancel the caller tune

sir,
my vodofone no is [protected].I have caller tune.
right now i don't want.pls cancel it.
many time i tried you care, but i not able to get, it busy
so cancel my caller tune...

vodafone.co. — cancel caller tune

cancell caller tune of my mobile no.[protected].

cancellation of callertune

plz sent msg to144

By mistake one caller tune has been acticated on my phone. One days my friend call me on my mobile phone then only I came to know. Before, activation, the client should be asked about the caller tune.
Now I wants to cancell my caller tune at the earliest.

vodafone card — cancellation of coller tune

my vodafone no - [protected] i want to cancel of coller tune.
pleas cancel

thanking you

business — CALLER TUNE CANCELLATION

MY MOBILE NO IS [protected] I AM REQUEST TO CANCELL MY STUPID CALLER TUNE I HAVE LOSE MY MONEY I AM SENDING 4 MASSAGE FOR COSTOMER CARE SO PLZ CANCELL THE CALLER TUNE IMMEDIATELY PLS



REGARDS
ABDUL SHUKUR

09827922632 — Unsubscribe caller tune

Please unsubscribe caller Tune for which I have complained customer care many times also sent SMS day before yesterday with "UNSUBCT" to 51234

whats happening with Vodafone.Are you people running in search of lost dog or what.Today 19//04/2009 i was trying to deactivate my caller tune and to know the procedure i called up to customer care number and for about 10 minutes and 5 calls the machine ws continuosly saying with a recorded message please wait we will connect you to customer care with a pre recorded tone.I got irritated and stopped calling back.All of a sudden i received a message from 6789 saying was our vodafone IVR system helpful in solving your problem.These is happening with the customer care.This Vodafone is Network Doesn't connect

Self wants to cancel caller tones set on my phone. cell no. [protected]

Vodafone — not geting callrtunes

Pls send me the code of song "meri soni meri tammana" from the movie "Yaadno ki baaraat i". I tried a lot to find it on vodafone website but i couldn't. I have Vodafone Prepaid Connection.

Deactivate Callertunes
To Deactivate your Callertunes on Vodafone mobile phone.

# If you’re a Postpaid customer, SMS CAN CT to 111 (toll free)
# If you’re a Prepaid customer, SMS CAN CT to 144 (toll free)

Vodafone — without my permission the setting dialler tone

sir
i am vodafone customer,
my mobile number [protected],
during the roaming period i got call from vodafone, that call for dialer tone setting, i cut my line immediately but the took Rs 1/=, and the setting the dialle tone without my permission and took thirty rupees from balance, i had given the complaint to customer care they we will credit that amount within 24 hr but they not credit my account . my complaint number is[protected].

my question are
1. how they set dialer tone with out my permission ?

kindly help me to get my amount,

mobile no : [protected]

we need to cancelation caller tune trying so many times to send customer care but accepting to send pl solve the problem cancel the caller tune

There is frequent activation of caller tune in my mobile, without taking permission of customer.

Please cancel the caller tune from my mobile. My mobile No.is [protected] at the earliest.
Thanks

MY NO. [protected]
WITHOUT ME PERMISSION YOU ACTIVATED MY CALER TUNE. I DON'T WANT CALERTONE. SO KINDLY INCRESE MY AMOUNT AND CANCEL THE CALLER TONE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS
STANISLAUS

hi this is poornema
i'm getting a wrng no so can yo pl help me out to block thm r can yo
give thr add to pl do this needful help [protected] i'm getting this cal in mid night n al so
so plz he me

Reg
Poornema. A.J

Good Night SMS — Loading of caller tunes in midnight through SMS

It has been highly embarrassing to get midnight SMS on my CDMA Mobile [protected] and loading of caller tune without my prior approval and debiting from the balance amount.

Time and again I have lodged complain but of no avail.
Please look into the matter and act urgently.

Regards
Krutibash

Hello this is my number [protected]..
How to change this number to fancy..

WITHOUT ME PERMISSION YOU ACTIVATED MY CALER TUNE. I DON'T WANT CALERTONE. SO KINDLY INCRESE MY AMOUNT AND CANCEL THE CALLER TONE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS
SUCHITA

WITHOUT ME PERMISSION YOU ACTIVATED MY CALER TUNE. I DON'T WANT CALERTONE. SO KINDLY INCRESE MY AMOUNT AND CANCEL THE CALLER TONE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS








sans

TO CANCEL VODAFONE CALLER TUNES

I set a caller tune for 2 callers on my phone. but now i want to cancell it. i tried msging CAN CT to 114 but the msg couldnt be sent. a li'l while ago i tried to check my balance and it said minus 11 rupees. but now i am not able to check my balance. so does that mean that i cannot cancel my caller tunes untill i recharge my account?

I don't know how caller tune has been set to my mobile. It has been done without my permission. I think it has been done intentionally done by vodafone customer service agents. Even if I sms CAN CT to 144, next month it is being activated automatically. I don't know who is the culprit behind this. If this is going to continue, i am going to raise this issue to the consumer court. Kindly take the necessary and immediate action .
My number is [protected].

lease cancel the caller tune from my mobile. My mobile No.is [protected] at the earliest.
Thanks

deactivate my coller tune earlist.number is [protected]
Thank u...

TO
consumer complaints

Sir I am Mr. Rammohanreddy

I am A VODAFONE Consumer, I have 2 Numbers of VODAFONE.

One: 0 [protected]
Two: 0 [protected]

I have Problam created with 0 [protected]

Last month i spoken with Vodafone Castmer care, i don't want to Callartoons, Cancell that, But Vodafone Castmer carerer sed some SMS and also he sed after one month later you can cancell sir, but i sed no i don't want any Toons, becouse of my Poverty. Every day some mony loosing on this Cuttings and i am also sed i dont want to any SMS's like advertisings. it's disturbing more, If Illetrat they press any buttan mony will Loss, This type of businerss Cheeting Publik like a Thief. This is NOT A GOOD BUSINESS, your Fooling the People.

Tray to Undurstand People and do good business, to give help to people, people also good acepting your business, Thanking for my Complaint BOX.

Mr.Rammohanreddy
Hyderabad
[protected]@gmail.com

deactivate my coller tune earlist.number is [protected]
Thank u...

I don't know how caller tune has been set to my mobile. It has been done without my permission. I think it has been done intentionally done by vodafone customer service agents. Even if I sms CAN CT to 144, next month it is being activated automatically. I don't know who is the culprit behind this. If this is going to continue, i am going to raise this issue to the consumer court. Kindly take the necessary and immediate action .
My number is [protected]
. [protected]

cancellation of caller tune

please remove d callertune frm dis no...[protected]...as fast as possible!

my caller tune was activated my no is [protected], every month charges also deducted kindly do the needfull

Self wants to cancel caller tones set on my phone. cell no. [protected]

plz cancel the callertune argently my number is [protected]

Please deactivate my Caller Tune as early as possible. This is my mobile No.[protected]

My Cell No: [protected]

WITHOUT ME PERMISSION YOU ACTIVATED MY CALER TUNE. I DON'T WANT CALERTONE. SO KINDLY INCRESE MY AMOUNT AND CANCEL THE CALLER TUNE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS

Sunil

Please cancel the caller tune from my mobile. My mobile No.is [protected] at the earliest.
Thanks

I want to cancel my caller tune from my mobile. My Mobile No. is [protected]. Please do it as early as possible.

lease cancel the caller tune from moble is [protected] even if i sms CAN CT to 144 no responce thanks zia

By mistake one caller tune has been activated, As per vodafone msg the CAN CT shoud be send to 144. Since three days im trying, but my request is not processed. Im using this connection since 5yrs. Im gng to change this connection to some other good sevice providers. Pls let me know how to get rid of from this.

pls cancel my caller tune at the earliest, my number is [protected]

WHAT IS VODA FONE PRESIDENT???????????????????????????????????????????????????????????????????????...⇄

R U THRER IN KNOWING THE KNOWLEDGE ABOUT THIS DEACTIVATION

MR.PRESIDENT

R U IN BUSINESS WITH SOME FOUR LEGGED MEMBERS(ANIMAL)

Y NOT TAKING ANY STEP...WAT DOING U BUGS?

Our Vodaphone Mobile No. is [protected]
Without our permission our child was activate collertune option. But, we
loss 2/- per day because of his mistake.
So, I need to cancelation caller tune trying so many times to send customer care but accepting to send pl solve the problem cancel the caller tune .
Hence, I request u to pl. remove coller tune at an earliest(with in seconds)
-thanking your services.
AASV PRASADA RAO

My number is [protected]



Please deactivate my caller tune which Vodafone has ACTIVATED WITHOUT MY REQUEST.



I had already called 111, 198 & spoke to agents 50 times still it’s not deactivated.



Very frustrating & poor service.



After this, I wont be able to suggest any one to take Vodafone service

hi me sirf etna pata karna chahata hoo. ki vodafone me apne aap caller tune lag kaise jata hai aur agar sms karo to campany wale caller ko jaldi hataye bhi nahi hai. pata nahi campany wale aur kitna lutenge. aur ek baat sab apna number internate par kyu daal dete hai ladkiyo ne bhi apna number daal rakha hai. agar kisi ko eske baare me pata ho to mujhe plz patao mera number hai- [protected]

MY MOBILE NO. IS [protected]. WITHOUT MY PERMISSION YOU ACTIVATED CALLER TUNE. I DON'T WANT CALLERTONE. SO KINDLY INCREASE MY AMOUNT AND CANCEL THE CALLER TONE. OTHERWISE I WILL GO TO CONSUMER COURT.
THANKS

vodafone card — cancellation of caller tune
my vodafone no - [protected] i want to cancel of caller tune.
pleas cancel

thanking you

From Jeevan cancel caller tune for this mobile no [protected]

vodafone.co. — cancel caller tune

cancell caller tune of my mobile no.[protected].

please type
CAN CT to 144

SIR,
mobile no : ([protected])

we need to cancelation caller tune trying so many times to send customer care but accepting to send pl solve the problem cancel the caller tune

Hi Vodafone Customer service,

Caller tune activated without my concern and i raised 10 complaints still it is not deactivated. I was facing this issue from last 10 days, still none of the customer service has deactivated it. I mailed several times after that now Vodafone accepted that it was activated by customer service and now to deactivate, i have to provide NOC from my company. Really its senseless and they need to pay penalty to the customer for such a kind of behavior and really frustrated of Vodafone Service.

HUTCH/VODAFONE — HUTCH/VODAFONE IS A DACOIT COMPANY

I REQUEST ALL OF YOU TO BEWARE FROM THE COMPANY NAMED VODAFONE THIS COMPANY IS BIG DACOIT ,AND CHEAT AND LOOTING INDIAN PEOPLE.THEY GET MONEY FROM YOU AND GIVE YOU A SIM CARD WHICH WORKS ONLY FOR AFEW DAYS AND THEN THEY SUDDENLY DISCONNECT YOUR SERVICES AND ISSUE THE SAME NUMBER TO SOME ONE ELSE> THE BIGGEST EXAMPLE OF THEIR CHEATING IS THAT THEY HAVE NOT GIVEN THE CORRESPONDENCE ADRESS OF THEIR CORPORATE OFFICE OR ANY REGIONAL OFFICE IN THEIR WEB SITE.WHAT ELSE PROOF IS REQUIRED ?THE COMPANY IS NOT PROVIDING ITS E.MAIL OR POSTAL ADDRESS TO ITS CUSTOMERS.

Vodafone Prepaid — no. not active on roaming

my no. which is based in delhi is no working on roaming in kerela even at places with full coverage dont know what to do
really bad name for the co.
my no [protected]
plz look into it as fast as possible

vodafone + hutch — not connecting to customer care + miss guidance

i would like to speak to vodafone customercare but i cuden't because the vodafone r miss gidnes of options its an urgent matter to me what can i dow know

HUTCH/VODAFONE — signal problem

we have 3 hutch numbers in use at present in the family, and we all are facing a signal problem, there is no voice clarity and the caller is not able to hear us. this problem is occuring since yesterday, i have made a complaint by talking to the hutch customer care, but there is no improvement.
kindly look into this matter and provide us with a better connection.

Hutch — my outgoing calls blocked

Dear sir,

This is regarding my no [protected] .it's outgoing calls have been blocked.i have uploaded my documents in hutch center and still my number is not working.please do something.

Regards,

Richa verma

HUTCH/VODAFONE — serious

my vodafone number is [protected] in silvassa, dnh...I have really weird hours of work and first thing in the morning at 5.00am or in the middle of the afternoon or near midnight when i am sleeping, i get STUPID promotional phone calls...this is horrendous...numbers are [protected], [protected], [protected]... If i am interested in any new offers I will ask for it...why do u have to give automated calls and ruin our lives. please discontinue these calls from my phone number or else i will have to place a court against vodafone for undue harassement.



deepa.

Hutch( Vodafone) — Net Work problem

Dear sir
I have two no .I am [censored]ing network problem since from bigning ( When connected )
I have gievn soo many times complent regarding poor network problem.Till today no one can come to my place (Site ) to rectify my problem.I have given complent in your offices in Laxmi Narayan Complex Station Road Hubli & Oppsite to KMC Hospital Vidyanagar Hubli.Your office staff says that when ever i give complient they are telling we are improving network . But till today no work has been done .

My Cell Phone no.[protected] & [protected] .Pls consider my complent and rectify my network problem

33RR

Hutch/vodafone — Incoming Calls Being Charged At Local Network

Dear Hutch/Vodafone

I am one of the Subscriber of Hutch Pre-paid Mobile Phone No.:-[protected].This No. is of Bangalore(KarnatakaI. was outstation from 01/05/09 to 17/05/09& came back in the morning on on 19/05/09.Now most of the incoming calls are being as per your roaming charges.I tried so many times to contact your customer care.Every time they are asking my mobile no. and my name and doing nothing.Moreover the funniest thing what they say is that i am near the border area either of Karnataka-Maharashtra or Karnataka-Andhra Pradesh.Whereas my Cell is Clearly showing the Hutch Tower of Shivaingiah Colony which is one of the locality of Jeevan Bhima Nagar in Bangalore.Yesterday night at around 10.30pm, when i tried to contact your one of your Supervisers through Your Customer Care and held the phone in waiting for more than 18minutes., I could listen only some song during that much period.

This is the way your people are attending the Customer Complaints.I think they are least worried in solving the Customer problem.Instead they prefer to have a nice sleep.They are not worried to tell their names even.
Can i still hope something will be done in this regard.

Ashok Kumar
Mobile No.:-[protected]

HUTCH/VODAFONE — Poor network

I am an employee working in Tarapur, Dist. thane. I am facing problem of poor network in the area. My employer has provided the service of Hutch to majority of staff. But due to poor network most of the time the callers are not able to call on our cell (whenever they dial our number, they get the message as switched off). Even if we get the ring, we need to come outside from our cabin to attend the call. I am thinking of terminating the service but as there are more colleages with same problem

I request Hutch/ Vodafone to look into this matter and attend the case on priority. If this problem is not solved, then there is no option, but changing to some other service provider.

My Mob No. is : [protected]

Regards

John Pinto

Hutch Vodafone — network

sir,
I am vodafone customer last ten year and vodafone networking good service in last ten but last three month in bhajan pura near (yamuna vihar) delhi 53 network probleme in house. many customer complaint this problem please solve this problem early
thanks
Uma shanker
cont. [protected]

Hutch — miscellaneous calls

sir, some one is calling me from [protected], [protected] number. please take hard action on this. this is my humble request to you.
thanking you.

Vodafone Delhi Customer Query

Submit all your query and Complaints at

http://www.orkut.com/Community.aspx?cmm=40690178

i had avtivated "caller tune" in my mobile but i am not get a quality in that. song is breaking a word. and not evnen loud.
my phone number is [protected]
activated song code 12545

my mobile phone is missing, my mobile phone is not find so you please lock my sim card urgently. my mobile number is [protected]. my handset number is 3110 then you please lock it very fastly

vodafone is a frod, and his customer care is very bad, and cheap, his punjab customer care officers is behave his customer as a god, in next time soon vidafone will be gone, from his bad customer care service
from [protected]

mobile no [protected] sim no[protected]

I have taken New connection in Month of Dec.08 in Mohali Pb., afterv one week Rs. 99 rupees dedected no reason after asking to customer care they told some charges without my permission, after coveincing them they had forward the requiest (N0. [protected]) 2nd Jan.09 but till then
no action has been taken . Plz see other wise i will forward the comlaint to TRAI &Consumer court.

Thanks
Vipan Kr.
[protected]

I have taken New connection in Month of Dec.08, afterv one week Rs. 99 rupees dedected no reason after asking to customer care they told some charges without my permission, after coveincing them they had forward the requiest (N0. [protected]) 2nd Jan.09 but till then
no action has been taken . and Please stop the nonscence calls, disturbing untimingly &hating the Vodaphone Sevices.
Plz see other wise i will forward the comlaint to TRAI &Consumer court.

Thanks
Vipan Kr.
[protected]

The customer care is terrible. I have sent emails and had no responses.

I have an outstanding issue with them currently and if not resolved in the next 24 hours I am changing service provider to another mobile number supplier.

I have been 4 years with Vodaphone and I can't understand a simple request such as " Please send a copy invoice" which is urgently required for expenses pruposes could take 2 months, 6 calls, 25 emails and I am now considering emailing their Vice President Ms Frenny Bawa - Is there anyone at Vodaphone that can actually help us??

i am akshay singh i have vodafone prepaid number [protected] chandigarh which is having signal problem in that but from 10th of march 2009 my caller identity is not working i have called customer care and they are telling me to submit my documents but i have submitted it before 1 year and my physical verification is made and verification report was ok now please tell me am i a fool to submit documents again and again when my verification was made ok before year they are getting promblem after a year of verification please help me out i cant go again and again for submitting my documents and this is my buisness no. and i am helpless without caller identity...

without any reason my massaging has been stoped by vodafone. I cant send any msg to my friend from last 5 days. customer care is not responsible. it is mistake of customer care. now what should I do

VODAFONE is denying my PORTING request under flimsy grounds. They just wants to harass the customer who wants to PORT out only because VODAFON's bad service and missing network.

Vodafone - India — System of generating of bill is not very good, so check your bill before you pay

Dear Sir / Madam,

Since from last 3 months I am constantly follow up with Vodafone via phone / email regarding wrongly charges charged in my bills. I have given full details with proof of date of bill ( a bill was generate for full month rent inteaded of ONLY 6 days use of service) even though Vodafone not accepting their mistakes. On the contraray Vodafone comapny told me that my mobile no ([protected]) will be deactivate if I will not pay their wrong charges.

So it is kind request to you all that I have burned my fingure but you take care of this kind of theft.

Regards,

Ashwin Mehta

I am totaly agree with this

Fully agree on above complaint
Krishan Grover

illetrate costumer exe. an the management.

Management don't even bother to update with the normal Terms and Conditions for activaion of new no. to their exe.
Very poor i hope 3G zo zo must help their management itself first.

Pathetic and disgusting.

Vodafone - India — 9953000083-where is my no.?

dear sir/mam

im using my this no. [protected] from may 2008.
from yesterday 03:00 pm afterwards, my no is showing me Sim Card
Registration Failed.

when i approach at vodafone store, sec-12 dwarka today for the same,
they told me that ur no. is portout from vodafone.

when i ask them that how it is possible that i have not sent any
request for my no. porting & i have re-joined vodafone from tata
indicom on 01/07/2011 & i am not full filling the 90 days condition
for no. porting, then how this can be happen to me?

then they provide me a reference no.[protected] regarding my complaint
& advised me to write to nodal officer so, that the problem could be
short out soon.

i got frustrated from vodafone's harassment.

thats why i am writing to you, please look into the matter & please
provide me a solid solution, my alternate no. is [protected].

thanx & regards
sandeep nehra
[protected]@gmail.com
alternate no-[protected]

The mails below explain everything. My phone is throwing up an error whenever I am dialing to any landline at Pune or Palghar. On 18.5.12, I wrote to the nodal officer about the complaint. Since then, each time the nodal officer has admitted that there is a network defect and promised to rectify it, but it has never happened. For all these months I am carrying on with this defect and have paid all their bills in time, but do they deserve it???
This is one of the worst customer services that I have seen among all the telecom service providers!!

[protected] Forwarded message[protected]
From: NodalMAH <nodal.[protected]@vodafone.com>
Date: Tue, Jun 12, 2012 at 1:52 PM
Subject: Network issue [REF:[protected]]
To: [protected]@gmail.com

Dear Mr. Chatterjee,

Thank you for your e-mail dated 09/06/2012 regarding network issue for your Vodafone number [protected].

At the outset, we regret the inconvenience caused to you.

We refer to your telecon with our colleague Dhanraj earlier today and as discussed kindly let us know once you are in roaming location, so that we could call you and address your connectivity issue on priority.

Should you need further help, do e-mail us. We will do our best to help you.


Happy to help,

Ashish K
Nodal Officer

Contact numbers
Postpaid : 111 or +91-[protected]
Prepaid : 111 or +91-[protected]
Nodal Officer :[protected]
For complaints/requests : 198 (toll free)
Fax number :[protected]
E-mail : nodal.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@gmail.com
Sent: 09-Jun-2012 20:19:37
To: nodal.[protected]@vodafone.com
Subject: Re: Network issue
Dear Mr.Ashish,
Inspite of all your assurances, I regret to note that my problem still continues...
Can you give me a deadline as to by when this issue will get resolved? It has been almost a month that I have been appealing to almost everyone to make my vodefone network work normally...
If it is not possible, pls let me know, so that I may decide to scrap the simcard and take a resolution, not to use vodafone simcard for any staff in my plant..
Regards
S.Chatterjee
(mob: [protected])

On Mon, May 21, 2012 at 6:28 PM, NodalMAH <nodal.[protected]@vodafone.com> wrote:
Dear Mr. Chatterjee,
Thank you for your e-mail dated 18/05/2012 regarding network issue for your Vodafone number [protected].
At the outset, we regret the inconvenience caused to you.
We refer to your telecon with our colleague Advait earlier today and hereby confirm that, we have noted the network issue for your Vodafone number and our network team is working to resolve the same. We will get in touch with you shortly with a resolution.
Until such time, we would appreciate your kind forbearance.
Should you need further help, do e-mail us. We will do our best to help you.
Happy to help,
Ashish K
Nodal Officer

Contact numbers
Postpaid : 111 or +91-[protected]
Prepaid : 111 or +91-[protected]
Nodal Officer :[protected]
For complaints/requests : 198 (toll free)
Fax number :[protected]
E-mail : nodal.[protected]@vodafone.com
Website : www.vodafone.in
---- Original Message ----
From: [protected]@gmail.com
Sent: 18-May-2012 21:51:37
To: nodal.[protected]@vodafone.com
Cc: appellate.[protected]@vodafone.com
Subject: Recurring problem remaining unresolved even after complaining
Dear Sir/Madam,
I am turning to you after consecutive complaints made to your online officer & gallery officer failed:
• I am holding a post-paid corporate phone account with Vodafone. Phone no [protected]. Handset used is Blackberry 8520.
• My work is at Palghar and this phones simcard also was bought from Vodafone gallery at Palghar.
• When I use the phone at Palghar it works fine but on weekends when I come to Mumbai (to Thane West) when I want to call from my phone's contact no list, all landline nos are giving an error remark as " You have dialed a wrong no".
• Even my factory at Palghar cannot be connected and it is also coming up with this same report.
• But if the same no is separately punched in, without selecting it from the contact no's list - It is connecting fine!!
• These same nos, when they are selected from the contact no's list and dialed from Palghar - are connecting fine!!
I first called the customer service 24hr no - The Mumbai officer says it is a Maharasthra Vodafone problem and I cannot help and when I dial Maharasthra helpline. they say it is a Mumbai Vodafone problem - So like a tennis ball I am tossed around from one court to another- but at the end there is no solution to this problem!!
Today, I went to the Vodafone gallery at Manpada at Thane - The officer contacted some other officer on the phone, admitted that there is a problem but assured it will be rectified within 2-3 hours. At the end of the day - I am back to square one!!!
At the end, I am turning to you to resolve this problem. If it still does not get rectified, I will have to scrap this simcard!!
Examples of nos which are throwing up this error notes are:
[protected],[protected],[protected],[protected]All landline nos of Palghar, Boisar - if they are called from Mumbai)
[protected] All landline nos of Pune - if they are called from Mumbai)
Hoping to get an early resolution to this problem.
Best Regards
S.Chatterjee
Plant Manager
Parekhplast India Pvt Ltd, Palghar

hi
my name is adib mustafa khan and i m possesing my phone no.[protected] my services were deactivated due to non payment of bill, i requested on customer care and asked them to activate my services after assurance of payment of bill within 24 hours, and my services activated and i made payment of rs 1200 on 4/07/08 evening but i shoked on 5/07/08 morning that my services again deactivated, i again contacted on customer care and i was assured that same will be activated within 2 hours but services not activated again i was told that will be activated within half an hour but nothing happaned again i was told it will take 8 hours i again called and told it will take 2 hours now i m feeling agrieved, i m advocate by profession and feeling agrieved and harrased.
please reply and do the need full
Thanx
Adib Khan
[protected]

Sir,
i am a vodafone customer and converted my postpaid to prepaid yesterday. i.e on 15/06/2009 and they cpmmited to get the som activated within 24 hours till now its been 26 hours the sim has not been activated and the customer care does not give proper details and commit wrong comittments. so sir take this issue into regards . i hope for your co-operation.
thanx
Shekhar Grover
[protected]

i given id proof but the customer care is not connecting when selecting the option it is telling invalid choice mobileno;[protected]

i virendra prajapati have submitted the required documents for varification of sim card purpose on saturday at 5.00pm in vodafone galary at fort near by bombay store inspite of submission my caller ID & outgoing services is not yet activated, pls. activate the above the details of sim are as fallows

mobile no. [protected]
sim no. H[protected]