Hi. The hello tune services with Airtel is so very very sad that i don't get words to explain. I have this problem every time with airtel. I opt for a hello tune and it will not be activated for two days. Again i call up the customer care people, they do not know how to solve it!! They say application is down always, when i say 'always', i completely mean it. Every time they have this problem. And the next thing is, I happened to call a customer care executive at around 5:30 pm on 30th July, 2009 from Bangalore, Old airport road, the person received the call, when i explained my problem, he said, application is down and without asking anything further, he cut my speech in between and said "thanks for calling airtel" and disconnected. Just imagine!! This shows the customer service from airtel. Trust me, i am regretting for using airtel. I see lot of my frenz happy with vodafone and i am planning to switch to it as well. If this continues, airtel will definitely lose its popularity. THIA IS RIDICULOUS!! And am really really annoyed with it. I have mentioned the details of my call in the above lines bcz I want a strict action to be taken against the person bcz he did not respect a customer. And I have heard these things being done to lot of other customers as well. Airtel, wake up. Now I do know how seriously is this complaint going to be taken bcz no problem of the customers are actually solved.
Aug 14, 2020
Complaint marked as Resolved
Thank you for writing to Airtel.
This is with reference to your e-mail dated 01 October 2007 regarding reaharge releated on your Airtel number [protected]. We understand your concern and will work together to resolve your issue.
We wish to inform you that easy recharge Rs. 33 is applicable on your Airtel number. In recharge Rs. 33 all STD calls are charged @ Rs. 1.25, rest all rates will remain same as per your current tariff.
However if you are not able to recharge kindly provide us the complete details i.e transaction id, date and time so that we will check your transaction status of recharge.
For any further assistance, please contact us using one of the following options: SMS at 121 (toll free) or email at [protected]@airtelindia.com. We will revert to you in 4 hours.
Assuring you the best of our services.
Regards,
Gaurav Pal
Customer Care Services
Airtel
HELLO SIR,
STILL THIS REPLY I COULD NOT RECHAGE Rs.33/-
TRANSACTION NO.86045069
DATED 18/10/07
TIME 11:08 P.M
MOBILE NO.[protected]
airtel recharge coupans — not responding
Dear sir,mai ek shopkeeper hoon mai airtel company se last 4 saal se apne distributer ke through recharge coupan le raha hoon kabhi koi pareshani nahi hui lekin idher dated 14.06.2006 se pahele maine airtel ke coupans rs. 340 ke pro. vinayak associates ke dwara wapas lie gai yeh kheker ki jin logo ke coupans expire ho rahi ho woh hamare representative ko wapas ker de maine sunil naam ke rep. ko with reciving ke coupans wapas kie expire hone se do mahaine pahaile reciving mere pas rakhi hai phir mai bar bar rep jo coupan dene aata tha poochta raha ki coupans ka kya hua woh baraber talta raha is me usne do saal nikal die phir woh company chorker idea me chala gya mai use baraber poochta raha woh aur popriter ki mile bhagat se talta raha aur kehta raha ki ab to maine company chore de hai vinayak wale adjust ker de ge. jub kaafi din ho gai to ek din mai vinayak ke paas gaya to usne kha ki woh to maine sunil ko de dia mai kuch nahi ker sakta maine kaha mughe nai mila to bola ki mai nahi jaanta bhaut battamijee se baat ki phir maine consumer court ke through notice bheje lekin uska bhi koi aser nahi hua. prop .ka poora pata hai vinayak associates b-68. sec c mahanager lucknow. dusera address Bharti cellular limited. airtel tower 12, laxmibhai marg hazaratganj lucknow 226001.
Consumer court ke through jo notice bheja uska detail neeche dia hai.
aapko is notice ke madhyam se suchit kia jaata hai ki notice milne ke 15 din ke ander aap dono muvaqqil uprokt coupans r. 680/= bhagdaur tatha phone dwara sampark me kherch 1500/- thata 680 per 3.5% ki der se prati din commission r. 23.80 dated[protected] se bhukta ki tithi tak, jo khercha jo banta hai bhuktan kere jiska pura kherch aapko dena hai notice ki kherch adhiwakta phees rs. 1100/- ka bhi bhuktan kere.
sir meri aap se anurodh hai ki aise chor baiman distributor ke khilaf sekt se sekt karvahi ki jai. aur meri Prime ministerji se khena hai ki aise chor company ko turant band kerdena chaie.
Airtel — charging more for my local calls
i am an airtel prepaid customer my mobile no is [protected] one year back i have changed my plan to talkmore plan. as per the talkmore plan local mobiles to be charged rs.0.75/min. but for me they charge me rs0.99/min for two local numbers [protected].[protected].i waited for one year then i started making complints since 08.04.2008. even after i am making several repeated complaints no response from airtel . i request u to make a booking about this complaint. i live in chennaiThanks
Airtel Recharge — Less Talktime provided.
I have been guided by customer care on 11/5/08 which states following description :-1.Rs.152/- Recharge Rs-135/-Talk time
2.3 month validity.
But i have get only Rs-45/-Talk time.when i put this matter to Airtel they refuse to take the complaint and stated that :
1.The above scheme are conway by mistake.
2.we are sorry for this.
I don't know what mistake is made by Airtel customer care executive & it is not a matter of Rs - 135/- but certainly the matter of Ethics and loathing the customers.
So in the view of above matter plese arrange to Add my rest balance in my account for avoid this matter are going in consumer court.
Tahnks
A.K.Singh([protected])
Jaipur
Airtel — not get easy recharge of Rs. 100
Dear sir,I had recharged my prepaid airtel connection [protected] with easy recharge of Rs. 100 dated[protected] at 9.20 a.m. in district Siwan, Bihar.
The dealer recharged my connection from the [protected]. But the recharged amount not come to my connection.I have not receive even a message from airtel. I request you to make enquiry and give my benifits instantly.
Kaushal Kumar
This is regarding my prepaid Airtel Recharge Coupon No. :
Airtel Recharge No. : [protected]/[protected]
Dt. 1th July 2007 at 8:30 AM from VISHWAKARMA TELICOM, BUDH NAGAR, INDERPURI NEW DELHI, I purchased above coupon to recharge my Airtel but whem i recharged my paper coupan code i got that plase retry after 30 minutes due to your network problem i filled my code more than 3 times than than my pin no. is blocked when i asked about this to shopkeeper he said try after 24 hours when i tried after 24 hours i got that your 16 digits pin no is wrong but i am sure that my code no is not wrong so please tell what should i do..
i dont understand what is happend. please short out this urgently.
regards,
vishal sharma
cell no. [protected]
By mistak I have scratched my secrate code of recharge coupan. Coupan No. [protected].
Kindly send me the secrate 16 digit if it is possible to recharge my account.
Regards,
HARIOM SHARMA
Recharge Voucher of Rs.10 — Recharge Voucher of Rs.10 has been selling for Rs. 11
Hi,I am from Sahakar nagar, pune area
in this area retailers has been sale Recharge Voucher of Rs.10 to Rs. 11. of idea, airtel and every
companys
Rs. 1 extra per voucher . Printed max. price is Rs.10
its lost of customers
Airtel — mobile top up message not received
I have asked for a Rs 100 topup for my mobile phone no [protected] from andhra pradesh circle through ICICI Bank Pune Aundh Branch on 23/9/2009 at around 1245 Hrs.I have not received the topup message nor the topup has taken place.Rs 100 is a valid amount for this channel.The money was deducted from my account.Payment confirmation number given by the bank is [protected].Please Help.
Sincerely,
J.Vijaykumarsarma.
I've bought a Rs 60 recharge coupon from nearest shop.but due to it was moist some of it's numbers r
damaged.what should i do?it's seriol no is..[protected]...
plz kindly send me the exact no of the 16 digit...
Regards,
Mamta giri
I've bought the recharge coupon from the nearest shop but when i am recharge this coupon the PIN number is lost due to scratch. my recharge coupon serial no. is [protected]... the recharge PIN no. start with 36...
plz kindly send me the exact no of the recharge coupon as soon as
my e-mail ID is Rahuld.[protected]@gmail.com
Regards,
DIXIT CHOUHAN
AIRTEL-RECHARGE — GET LESS TALK TIME THAN ACTUAL
I GET MESSAGE ON 24.11.09 AT 17:48:59- FOR RECHARGE RC20 FULLEST GET FULLEST TALK TIME OF RS 20 ONEASYCHARGE OF RS.20 TODAY. BUT I DID NOT GET REMAINING BALANCE EVEN AFTER EXPIRY 48 HOURS.AT [protected] -RC20 GET RS.20/--RS.16.13+3.87. I GOT 16.13/-BUT NOT 3.87/- WITHI 48HRS.
AT [protected] -RC20 GET RS.20/--RS.16.13+3.87. I GOT 16.13/-BUT NOT 3.87/- WITHI 48HRS.
Airtel — wongly voucer paid by shopkeeper
sir iwent to paras sanchi point to day for recharging my mobile no[protected].errously the shopkeeper inserted rs50/ voucher in my mobile.when iasked to shopkeeper for balnce he told mew that this is the the sms voucher and not topup. iimmeditetly called your customer care peron rohitkumar on mobil no of ythe shop keeper [protected].he did not listened my complain and misbehave with me on phone and shut down mobile .sir, this is unfortunate that this type of mistake done by the shopkeeper and their no remedy from your side.iam a old 55 year peron and even idonot know the sms. the mobile is only telephone for me for talking pupose.kndly reverse the rs 50/ smsplan to talking faicility.thankyou v.k jain 11/12 shalimar enclave e-3 arera colony bhopal ph [protected] tr id [protected]AirTel — Recharge Issue
Hi Team,This complaint with regards to a recharge problem with Airtel.
My Validity got over yesterday and i am barred from doing Incoming / Outgoing Calls.
Today i recharged for 888 (i.e) 180 Validity Pack Denomination, Even then i am unable to make any calls. But i have money in my Account.
Could some 1 clarify the cause.
Airtel — no information regarding 200 rupee easy recharge
I am having a Delhi Airtel No and i am using it in bangalore 15 days back i got it recharged with 200 rs but i got a message thet your no has been recharged with rs 1.Since than i am trying to contact customer care when i dial there toll free no they were saying that this is karnatka airtel and we could not do anything then i got delhi customer care no [protected] it is a wrong no then i got a no [protected] this also not existing so what is thismy son, shashwat kumar, who is a student of bits pilani, goa, tried to top up his mobile no [protected] (maharashtra circle) with rs 100 with the help of a local retailer/ dealer of airtel during his vacation at lucknow. message received after recharge reads as "recharge successful on 17.05.2011 at 09:09PM. talk time rs 1.00. MRP rs 100.00. trans id[protected]. no useful service has been offered in lieu of the payment. this is the second time we are facing similar problem.
regards,
v.k.thakur, ifs
ccf/ pd (wildlife management)
jica project, up, lucknow.
[protected]
I've bought a Rs 50 recharge coupon from nearest shop.but due to it was moist some of it's numbers r damaged.what should i do?it's seriol no is [protected]...
plz send me the cupon (pin) number
plz send me the nu as soon as possible..
my e mail id is [protected]@yahoo.co.in
regards,
Jalpa shah
Recharged for > Local call @ 1.2p/2sec on Recharge with Rs 31 offer BUT recieved SMS from Airtel > RECHAuRGE SUCCESSFUL on[protected] at 3:03 PM.Talktime Rs 0.00.MRP Rs 31.00.PF: Rs 27.59, STax: Rs 3.41, TxID [protected].Get 320 STD minutes for 30 days.
Usman K
[protected]
[protected]@gmail.com
My Mobile Number And Recharge Card Details
Mobile Number: [protected]
Serial No. Of Recharge Card:[protected]
my airtel no. is ... [protected]
Secret Pin: 4067xxxxxxxx
Recharge information -
Recharge done on[protected] at 06:55PM, MRP:Rs97.00, PF: Rs85.33, STax:Rs10.67, Talktime:Rs1.00, Balance: Rs115.5 TransID[protected].. Sir plz help me and take necessary action against airtel.
last night i made a recharge on my mobile ([protected]) through airtel online recharge portal.
i made a recharge of 3g mobile data ( rs. 249 3gb ) as mentioned in your 3g recharges option. but i got 3gb 2g data and now they your customer care members are saying that its our fault .
please respond as soon as possible .