[Resolved] www.Freecharge.in — MONEY DEBITED FROM CREDIT CARD BUT NOT CHARGED YET | |||
Dear Sir, I have tried to made online recharge to my AirTel via freecharge.in on 13/06/2011,but i didnt get balance but amount is deducted from my account... i lodge a complaint but didnt get any satisfactory reply ...my invoice no is 3094357 .... plz refund my balance..... Merchant Site URL : www.freecharge.in Order Number : 3094357 Total Amount : INR (Indian Rupees) 333.00 Account Holder :Santha Cruz J Bank Name : Standard Chartered Billing Address : (As entered by the Customer) NO-3 1ST FLOOR, , DEVARAJ ST, MGR NAGAR, Chennai Tamil Nadu 600078 India Customer's Phone Number : [protected] Customer's E-mail ID : [protected]@yahoo.com Regards, Santhacruz [protected] Was this information helpful? | |||
Aug 17, 2016 Complaint marked as Resolved Verified Support Apr 20, 2012 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Greeting from freecharge.in We are unable to trace details. Request you to provide some details such as: Order ID, Mobile number on which the recharge was being attempted orelse your Registered email, so that we can resolve your issue at the earliest. For further queries feel free to write us at [protected]@freecharge.In or visit the below mentioned link in order to assist you. http:/support.freecharge.in Once you submit all the details, your query will be addressed with in 24 hrs. Regards, freecharge team www.Freecharge.In Happy Freecharging!!! | |||
4 Comments | |||
Comments
Hi,
Sorry for the trouble caused.
This is a failed transaction. Refund is initiated from our end on 21st july. It will take
3-7 working days for the refund to reflect in your account as per the bank's process.
Regards
Customer Care
Sorry for the trouble caused.
This is a failed transaction. Refund is initiated from our end on 21st july. It will take
3-7 working days for the refund to reflect in your account as per the bank's process.
Regards
Customer Care
Freecharge — Money credit
I recharged from freecharge.in and recharge has not been done so I complaint regarding this but getting no response on same.I talked to my credit card bank provider but from them I am not getting any response.
Recharge haven't been successful
Recharge amount is debited from bank account, but recharge haven't been succeeded.34%
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+91 12 4433 0000
Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
Dear Sir,
I have tried to made online recharge to my AirTel via freecharge.in on 13/06/2011, but i didnt get balance but amount is deducted from my account... i lodge a complaint but didnt get any satisfactory reply ...my invoice no is 3094357 ... plz refund my balance...
Merchant Site URL : www.freecharge.in
Order Number : 3094357
Total Amount : INR (Indian Rupees) 333.00
Account Holder :Santha Cruz J
Bank Name : Standard Chartered
Billing Address : (As entered by the Customer)
NO-3 1ST FLOOR, , DEVARAJ ST, MGR NAGAR,
Chennai Tamil Nadu
600078 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.com
Regards,
Santhacruz
[protected]
Still i'am waiting your response.Give me your feedback as soon.