[Resolved] Yatra.com — Refund of cancelled tickets | |
Hi, I have not got refund for the following Yatra Bookings till date. Had talked to Yatra call center agent named Nidhi Bharadwaj (at the toll free number-[protected] at 1058 hours/22nd September) and she refused to: 1. Give me a complaint number 2. Tell me that I am lying and the refund has been given to me 3. Refuse to give me any interaction id of my call to the contact center (toll free number. This is against government regulations. Non refunded ticket 1: Yatra Ref 5SH7JC Non refunded ticket 2: Yatra Ref T6O7JC This is confirmed from ICICI that no such refund has happened. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Thank you for contacting us at Yatra.com.
We truly apologize for the inconvenience you have faced in this regard.Please be informed that the refund for the reference # 5SH7JC is already processed from our end for the amount of INR 5963.41 and for the reference # T6O7JC the amount of INR 2528.00 is processed. We hope you must received the same.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care