[Resolved] Yatra.com — not refunding my money | |||
Dear madam/sir greetings of the day. i was booked a ticketon 05/11/11 for travelling on 25/11/11 from on line yatra.com,i cancelled it due to change my traveling plan on date 16/11/11.i called their customer care no ,there are no reply and not valid number.when i mail them they reply me that the chart will prepared.i donot know how the chart prepared before 9days of departure of train. please help me to refund my money.iaatched their reply. Dear Mr.Jena , Greetings from Yatra.com This is with reference to your email dated 19th November, 2011, regarding cancellation, under Yatra reference number BMVVME. We would like to inform you that the train tickets can be canceled online only on our website, however chart was already prepared for the same and after the chart preparation tickets cannot be canceled as per the IRCTC norms. After the chart preparation TDR has to be filed after 24 hrs of the departure of time. TDR should be filed within 30 days of departure of train. By filing a TDR you can claim a refund for confirmed booking which was not utilized. The refund is processed after deducting the applicable cancellation charges with regards sanjay [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear sumitmca02,
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare
We are extremely sorry for the inconvenience caused. We are looking into this matter & your query has been forwarded to the concerned department. We will respond back to you within 24 hours. Thank you for your patience. For immediate support, please call[protected]
Thanks,
YatraCare
Dear Customer,
We apologies for the delay in responding to your query. The refund on your booking has been processed on 28th October (Rs 5552) and the refund for the balance amount (Rs 310) has been processed on 11th November. The credit should appear in your account within the next day or two. We would request you to check with your bank regarding the same.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
We apologies for the delay in responding to your query. The refund on your booking has been processed on 28th October (Rs 5552) and the refund for the balance amount (Rs 310) has been processed on 11th November. The credit should appear in your account within the next day or two. We would request you to check with your bank regarding the same.
Should you require any further assistance, please call us on[protected] or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Dear Customer,
Thank you for contacting us at Yatra.com
We truly apologize for the inconvenience you have faced in this regard.We have processed the refund for the reference # BMVVME from our end on 21st November 2011 for the amount of INR 1181.00. As this is a debit card transaction, the bank would take approx.7-8 working days to update this credit into your account.
Should you require any further assistance, please call us on 1800 1029_ 900 or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
Thank you for contacting us at Yatra.com
We truly apologize for the inconvenience you have faced in this regard.We have processed the refund for the reference # BMVVME from our end on 21st November 2011 for the amount of INR 1181.00. As this is a debit card transaction, the bank would take approx.7-8 working days to update this credit into your account.
Should you require any further assistance, please call us on 1800 1029_ 900 or alternatively write to [protected]@yatra.com
Best Regards
Yatra Care
helo sir
please return my money earlier
my reference no. is 424YJE
I am very poor guy.
I was borrowed this money from my friend.
I have to be refund him, he is asking me for money
PLEASE DO THE NEEDFUL
PLEASE SIR...
please return my money earlier
my reference no. is 424YJE
I am very poor guy.
I was borrowed this money from my friend.
I have to be refund him, he is asking me for money
PLEASE DO THE NEEDFUL
PLEASE SIR...
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Yatra Reference No.: [protected].
i have also rescheduled my flight for one passenger to 2nd of Nov'10. But yatra cancelled the tickets of 28th of oct, due to which my both the tickets were cancelled. now they are not refunding the amount which i have paid for rescheduling.
Please help me out in this.