Croma Complaints & Reviews

It's not working...

People from indranagar store ...the management off croma and HR priya ...have been holding staff salary......

Bought lenovo yoga laptop from croma store nashik oreder no SOA[protected] on 28/01/2023.
while checking the product found out issues with touch screen and asked for cancellation of purchase. store salesperson provided another laptop kept for display to customer. i refused to buy but he insisted to accept it no issues will come. if any problem arise they would provide refund with in 14 days of purchase.
he guaranteed. with...

Dear Team,

I had purchased "Fire-Bolt Ring 3 watch" from CROMA BANDRA WEST store having Order ID: SOA[protected] purchased on 11 August 2022.

I had called the croma customer care today and informed that the said watch is not working. The croma customer care had informed that the said watch is under warranty.

I had visited the below Andheri service centre of Fire-Bolt and they have informed that...

Complaint Number C.000.50.10.60 not resolved inspite of multiple calls...

I booked my croma TV on 31/01/23. I got received it on 2/2/23. But still have not received any call for installation and have not done till now as of 6/2/23.
NFINITI RETAIL LIMITED TRADING as CROMA

TAX INVOICE

Invoice No: SLEC141054 Delivered From
Date Time:[protected]
Order Id:[protected] Bengaluru DC-D023,
Infiniti Retail Limited | A Tata Enterprises, Croma, C/O JANAMUKHI...

Sir,
I have purchased croma fridge with one year company warranty and 3 years extended warranty and croma semi automatic washing machine with 2 year company warranty and 3 years extended on 2nd Feb 2023 from fort branch. I have purchased fridge at price of rs19990 + rs3478 3year extended warranty and for semi automatic washing machine at rs7490 + rs 1833 3 year extended warranty.
I was supposed to get delivered at our palghar...

I have booked the AC from croma online website on 27jan and after three days only Indoor unit received and outdoor unit still not received and from croma customer care on response only wait for 24 to 48 hours don't buy anything from croma website...

I had a great build up for Apple products, so recently I had purchased a new iPhone 13 from a popular seller called Croma in (Sion)Mumbai. I bought the phone on 23rd Jan 2023, just after 6 days on 30th Jan 2023, my Phone's display issue occurred, which is an manufacturing defect. So I have to submit my phone in Croma store. So they are providing me the solution of repair rather than replacement. I have also tried reaching Apple support, but...

I had purchased one samsung washing washing on 30/12/2022 from croma unit of bhubaneswar9janpath road, a381, bhubaneswar-751022) vide order no-soa[protected] & invoice number-sla[protected].Sales person name-laxmidhar rout.Since that date no samsung technician visit my residence for demo.No respond from croma store....

Hi Croma,
I made a purchase of a Dyson V12 Detect Slim Total Clean Portable Vacuum Cleaner (0.35 Litre,[protected], Yellow) on 29 Jan 2023 for Rs 47900.00,
But today on 30 Jan 2023 within 10 Hours of Purchase the price has dropped to Rs 43691.00. As the price has dropped in less than 15 days I need a full refund of the price difference of = 4209.

Order Number: SOA[protected]
Date & Time:29/01/2023 14:21...

There are some unresolved issues in the backend because of which I was not able to place orders. I raised the issue saying the same via call and also raised issue via email as per their advice and My voucher was getting expired on the same day. I could have used the voucher from others account but they were sure that they would resolve in couple of hours. And now after 6 hours of no response, I decided to try again and this time my account...

I have purchased SAMSUNG AC from Croma, after going through the features mentioned on croma website displayed by store executive.As per Croma website and Croma store Dr. A S Rao Nagar, the Air Conditioner model - AR18BY5YATZNNA is wind free but at the time of installation, service engineer mentioned it’s not wind free also As per Samsung custom care WhatsApp chat confirmation this product doesn’t have this wind free technology....

Instagram Mei Ek Profile Hai Cromawholesellers.co.in ye fake hai is se koi product na le...

I have ordered Croma washing machine 7.5 kg on dated 09.01.23 and got delivery of defective machine on dated 10.01.23, which I returned. After some time when I didn't get back the machine than contacted to Croma customer service and told me that machine is out of stock, and I would get refund. Which even after passing 16 days I didn't receive, there are several follow-up with their customer service executives and they have only one repetitive...

It’s very frustrating and mentally exhausting that Croma is not working to get my complaint resolve. It’s been 15 days+ I have returned the product and didn’t received the refund.lbut their policy says refund would he initiated in 2 days and credited in 7 working days. Everytime I call they say the team is working on it and grt back to you in 24-48 hrs. Now I just receive miscalls from Croma. My Order ID:[protected]...

I Purchased LG RO Water Purifier from Croma on 10th September. Installation happened after multiple follow ups on 16th September 2022. Also, Water taste is worst like tap water, instead that I can drink tap water. Again, I raised a complaint that water taste is worst. Service guy visited and did some testing's and mentioned that water taste will not be good as per LG RO. I am asking for a product return or replacement with Croma, I am...

Hi Croma, I have made a purchase of Mac book air M2 256gb on 22 Jan for Rs 1, 04, 890, but on today price has dropped to Rs 1, 02, 490.00. As the price has dropped in less than 15 days I need a full refund of the price difference[protected] = 2400....

Product repair with reference number (DEL150123EW00140), I have raised same query to your toll free number as i am getting error E2 and my washing machine not working properly,
Your assigned engineer visited 2 time and suspect parts issue connector which short sensor during close door Currently he made short by pasted tape which is dangerous as per safety point of view because spin motor continue moving if door open, And suggest to...

His is to bring you in Notice that I have purchased an Hp laptop from nearby Croma store on 10/12/2022 and the required model of laptop was not available so we were being told that product will be delivered at your address tomorrow and you may pay today then only it will be delivered.

On 11/12/2022 around 6pm the product was delivered by croma staff and when i used it for my office work on 12/12/2022 fan was creating lots if...