Dhani Pharmacy — Not received ordered product nor refund

Address:Tel: +91 07878679955 dhani Services Limited | CIN: U74899DL1994PLC062407 Registered Office: M-62 & 63, First Floor, Connaught Place, New Delhi-110001
Website:pharmacy.dhani.com

Order id:EP1048964
Order amount:540
Date of order: October 03 2021
Mode of payment:UPI
Registered mobile:[protected]
The medicine was undelivered and even refused to give refund.Asking me to take dhani bank account and complete kyc to get refund.Other wise they said your money will be lost.
Please help me to get my refund back.
+3 photos
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    Tel: +91 07878679955 dhani Services Limited | CIN: U74899DL1994PLC062407 Registered Office: M-62 & 63, First Floor, Connaught Place, New Delhi-110001
    India
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