Dhani Pharmacy — Payment not received back they cancelled my order

Address:

dhani Services Limited | CIN: U74899DL1994PLC062407 Registered Office: M-62 & 63, First Floor, Connaught Place, New Delhi-110001

I ordered medicens online on 15.11.2021 for rupees 549.00 it was success
the next day 16.11.2021 indiabulls sent me message your order has been canceled and money will be sent back within 7 days but till today nothing credited in my account.Sent email they asked for copies of bank statement/transaction which i submitted to them but till today no response they have given.