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[Resolved]  DishTV — Recharged wrong amount at vc no [protected]

Address:Gautam Buddh Nagar, Uttar Pradesh, 788151
Website:dishtv.in

Hi

I have been told there is a upgrade offer at my vc number [protected]
. They told me to give 999 recharge cashback offer but instead they recharged rs 699 which is not having any cashback offer. Now they are not willing to fix the case nor giving a proper solution to the case. They have wasted 699 rupees by fooling me
Please take the case seriously and do a proper justification.
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Nov 24, 2016
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2016
DishTV Customer Care's response Dear Debojit Debnath

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Oct 24, 2016
DishTV Customer Care's response Dear Debojit Debnath,

Hope you are doing good.

As per our telephonic conversation, it has been communicated that waiver of Rs.699/- has been credited into your DishTV account. Your revised Recharge date is 07/Jan/2017 and Switch Off date is now 10/Jan/2017.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

Dear Concerned, I want to Recharged my Airtel TV today 13/10/16 around 07:01pm Via Online (Mobikwik) of Rs 340/- but by mistake recharged done on Dish TV ([protected]) . please help me. I want my money back
1) VC No.:[protected]
2) Transaction ID: DTV[protected]
3) Transaction Amount: ₹ 340
4) Transaction Date: Oct 13, 2016 (Thursday)
Reply
DishTV Customer Care's response, Oct 20, 2016
Verified Support
Dear Clever Syiem

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your contact mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

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