Dr Aquaguard — sales practice

Address:

560085

I am a new customer of your dr. Aquaguard product when i purchased the ro water filter from one of your sales persons.

Basically i had a kent ro i was giving away and the sales person offered inr 1800 as buy back and i agreed to buy the dr. Aquaguard for $20990 then and there.

The sale was closed on 25th july. However, till date the sales person has not come to take pay for the kent ro and take the same. Each time i whatsapp him he says he will come.

Is this a regular scam from aquaguard sales people? I would like to lodge a complaint wit the obundsman of eureka forbes to start with. Please let me know how i need to go about getting my issue solved?