[Resolved] Eureka Forbes — aquaguard enhance ro installation

DK Chaliya

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi, 110018

I purchased a aquaguard enhance ro from vijay sales janak puri last week. I was told the installation will be done within 24-48 hours.

It has been over 6 days and after numerous calls to the aquaguard service station number i am writing this complaint.

This company does not deserve our money. I wish i would have bought kent ro instead.

I have sent emails to the escalation matrix and did not received any response from them. This should tell you something about their customer service.

All i get is multiple complaint numbers but no resolution.

My initial booking number is[protected]
My web service request number is - [protected]

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Jun 21, 2019

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Eureka Forbes Customer Care's response Dear Mr. Chaliya.

Your Installation request has been shared with my team in Delhi. They will surely attend the same at the earliest. Request your cooperation in the meantime.

Regards,
Anita

Verified Support

May 19, 2019

Eureka Forbes Customer Care's response Dear Mr. Chaliya.

As per the recent conversation you had with my representative, I understand that your issue has been resolved. Do get back to me if you need any assistance in future.

Regards,
Anita