[Resolved] Eureka Forbes — enhance water purifier machine not serviced for past five months

SUSHIL VASANT RAJE

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400031
Website:	www.eurekaforbes.com

I had complained about Enhance water Purifier not working since last four days to Eureka Forbes company.But so far no Technician has attended the machine complaint.This happening repeatedly and is a regular feature of company not attending to complaints in time eventhough the Complaint is urgent the company has not bothered to send their Technician.My last servicing done is in month of February 2018

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Aug 26, 2018

Complaint marked as Resolved

Eureka Forbes customer support has been notified about the posted complaint.

Jul 12, 2018

Updated by SUSHIL VASANT RAJE Sushil Vasant Raje
Mobile No.[protected] & [protected]
MTNL Landline No.[protected] not working out of order
Email :- [protected]@rediffmail.com

Verified Support

Jul 12, 2018

Eureka Forbes Customer Care's response Dear Sushil,

I've shared your concern along with your details with my team in Wadala. Be assured, they’ll connect with you as soon as possible to fix the issue in your product.

Regards,
Anita

Verified Support

Jul 13, 2018

Eureka Forbes Customer Care's response Dear Sushil,

I've been updated by my team that your concern has been addressed. Thank you for your support.

Regards,
Anita

Jul 15, 2018

Updated by SUSHIL VASANT RAJE No this has been a Regular Feature of not attending water purifier machine complaint in time.Six days from Monday date of Lodgrment of complaint is not at all justifiable and customer is harrassed for not getting purified water in time.The servicing done in February and five are over and nobody has attended till lodging of my complaint this Week.

Verified Support

Jul 25, 2018

Eureka Forbes Customer Care's response Dear Sushil,

Basis the feedback from my team, I understand that your issue has been resolved. Thank you for your support. Do let me know if you require any further assistance.

Regards,
Anita