Fabric SPA — Expensive garments given for dry clean lost by fabric spa

Address:

Bangalore, Karnataka

I am a regular customer of Fabric Spa for 4 years now. Card[protected]

I prefer going to Indiranagar outlet and giving and picking my clothes on my own. On Nov 26, I called Busy Easy Fabric Spa who pick and drop clothes and gave 8 clothes.

After repeated calls 7 clothes were returned to me in the month of January but with 1 missing Tommy Hilfiger shorts which costed me Rs3999/-.and worn only once.

Past 3 weeks I had been calling and asking for shorts, with no response. No one called back and today 15th Feb, I got a call saying that they might have lost it and can pay 1000 refund. I have asked for talking to higher authorities. Busy Easy service is not at all reliable.

I need full refund of Rs3999/- if required I can present bill for the shorts.

Thanks
Shiva