[Resolved] Falcon Bus — Booking issue and cheating

[Resolved] Falcon Bus — Booking issue and cheating

R radhika trivedi

The persons who are working in falcon at SG Highway are cheaters and liars. The company should change staff. And give them some training to serve customers. Now the complaint is that that we have booked 3 tickets for the date 15th. Then we booked additional ticket For my brother by mistake in 14th Instead of 15th which was Transfer later on call and they have confirmed that they transferred booking 14th to 15th. Today at the time Of departure they denied my brother to sir and they asked us for new ticket booking and we have booked. And they behaved very bed today. Who the hell that person was. Rubbish service. This was our last trip if we didn’t get refund which was taken by cheating. Its not about money but it is now about Respect. Get our refund done and get the hell lost that person who is working in SG highway office. Ticket booked with name Ravi Trivedi For Ahmedabad to Jamnagar at 12 pm from SG highway departure. Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved Falcon Bus customer support has been notified about the posted complaint. Verified Support Nov 15, 2020 Falcon Bus Customer Care's response Dear Madam with regards your issue as per your PNR was booked through redbus.in, there is an option for rescheduling within the redbus itself, however no one from our side had given a confirmation for the rescheduling if it was done then system would show itself, you wanted to travel with your family today and we didn't allow you to board the bus with yesterdays ticket as it was past journey date we follow the rules and there is a system which needs to be followed, hope we have sorted your concern
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