| Address: | Falcon SG highway |
Hello, we have booked ticket on 14 th at 11:30 and then we canceled as we had to book on 15 th, which was booked on telephone and they transferred ticket booking from 14 th to 15.
Today at the time we were come for departure they were not agreed and take money for today’s booking. And the behaviour of that person is not at all acceptable. The worse experience of service. This is not only about money e.i. 550. But it is about why the hell the person once transferred our booking and then denied for the same and behaviour was terrible. I thought Eagle series was very good. But this falcon was worsened i had ever faced. This was cheating and you all are may be cheaters in faclon services. The way person behave with my family was not at all acceptable. We are travelling 4 people today by faclon. But this is for sure that it is out last trip with falcon.
Please revert with dignity if you all are having.
Ticket booked with Ravi Trivedi
Route Ahmedabad to Jamnagar
Semi sleeper falcon
Time 11:30 departure at 12 from SG highway Was this information helpful? | 
with regards your issue as per your PNR was booked through redbus.in, there is an option for rescheduling within the redbus itself, however no one from our side had given a confirmation for the rescheduling if it was done then system would show itself, you wanted to travel with your family today and we didn't allow you to board the bus with yesterdays ticket as it was past journey date we follow the rules and there is a system which needs to be followed, hope we have sorted your concern