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Ford India Complaints & Reviews

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Last updated Feb 15, 2024
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Ford India reviews & complaints page 2

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J
Jeevan jyoti aroea
from Shamli, Uttar Pradesh
Oct 10, 2022
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Ford aspire 2018 , regular checkup

Address:Bypass road meerut

I did go to orchid ford bypass road meerut for a clame of back light and bumper which is break by a accidant, then I reach work shop I listien a extra unknown sound, then I ask for a chekup the told me to pay the fee and start the chek, after chekup he give me estemate of Rs 10000, then I denay to repair and ask to do the body shop job, but to day then I come to take dilevery of my car, my car is Breakdown, .. After 15th days I have cone...
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V
Varghese Jesson
Oct 10, 2022
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Defective brake part replaced during service

Address:Chennai Ford, Arumbakkam

Due to sound coming while braking in September 1st week, my Ford aspire was sent to Chennai Ford, Arumbakkam for service. They replaced the brake drum and shoe and gave a bill of Rs.8500. Again the same issue started and they took the car for 10days and said that it was fully checked and the issue is resolved. But the same issue persists....
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F
Fordtaknev
Oct 9, 2022
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Your Dealer cheated me

Address:3-82, Rajiv Gandhi Road, Greamspet - Chittoor - AP

Your dealer Chennai Ford (Ford Assured') sold me an vehicle involved in an accident not disclosing the fact to me - later when after effects of accident started to show up raised his hands up disowning his responsibility - i now call upon the Assurer FORD INDIA to look into this issue and show your commitment of Assurance....
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M
MoshiarRahman
from Kolkata, West Bengal
Sep 27, 2022
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Exorbitant charge for Mechanical defect

Address:Kaikan Ford, No.2A Station Yard, Chetla, Alipore, Kolkata 700027

I am using a 2013 model Ford Ecosport Reg No. WB02-AD-8283)
Last week I faced the problem of the Reverse gear (R) not working. The front gears (D, S) were working. I contacted the service center (Kaikan Ford). They picked up the car. Now they have quoted an estimate of INR 1, 52, 000.00 + taxes (total 1.72 lacs). This is an unbelievable amount.

My car has always been a single person driven one. I always got it serviced...
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S
sankar321
Sep 22, 2022
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Unhappy with the repairing/service

We have owned an Ecosport car having Regt No WB 24 BA 6360. Recently on 08.09.22 I visited Kaikan Ford Chetla workshop as my windshield got cracked due to some unavoidable circumstances.
The service advisor asked to change the glass along with sensor and final bill ammounted to Rs 10091/-.
I have taken delivery of the car after general inspection of car and while it was minutely inspected at home found that:-
1) wiper...
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M
M S Aanand Bharadwaja
Sep 13, 2022
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Poorest service

Most poor service by company, cheating trick fully and now vanished putting us in trouble.

Its FRAUD not ford...
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M S Aanand Bharadwaja
Sep 13, 2022
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Service zero

It's a useless company, clearly cheating customers, with no response even after several reminders. Now vanished from India, let's create a group to claim service for free....
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M
Manas Titto
Sep 9, 2022
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Service issue faced in 30k Km

I'm very frustrated while sending this email that the service of my Ford Ecosport done during the running period of 30K Kms has lead me into a great vein. The service was done on 07/07/2022 and as a part of service we had also advised them to have a check on the wheel alignment of the front tyres of the vehicle. Right after the service we are right now facing the issue of wheel wobbling, and now it is very much painful to see that the front...
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P
from Powai, Maharashtra
Sep 3, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Cheating done by Service centre / GJ03KP9541 / Punyesh Rai

Dear Team,

You all should know what Ford officials are doing at service centre.

On 25th July 22, Ford Auth. service centre official hit my car badly to the wall of service centre. I sent the car for a minor repair i.e. Engine gaurd replacement.

After incident i receive a call stating that my car hits to the wall and needs to repair. For repair and replacement we need your insurance copy, Registration...
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S
sreerag siva
from Hyderabad, Telangana
Aug 31, 2022
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Service and item stolen

Address:bowenpally Hyderabad

I have given my car for servicing at bowenpally mody ford center and as i couldn't pay the large sum of amount which was estimated before the service i took back the vehicle and parking charges which were asked where paid. when on delivery they stolen the spare wheel and jack when i asked for it they said i am lying and i am the theif now. worst experience managers and service reps were rude and so irresponsible....
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S
Sajith C K
Aug 28, 2022
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Water getting inside the vehicle

Address:SAJITH

I got a Ford Ecosport car purchased during May 2019. While driving during rainy season water getting in to the car. All the materials on the platform of car found socked in water....
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P
paksh1501
from Kanpur, Uttar Pradesh
Aug 27, 2022
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Vehicle got destroyed and even my car parts have been changed

Address:X1/135 Krishnapuram,G.T Road, Kanpur

Hi Team,

I had worst experience at Swarn Ford Kanpur

I feel no one in this unit is dedicated to work rather they are looking out ways to just make money and make the working thing into a non working one

Here are the details below for the complete incident

I bought a second hand ford Ecosport diesel 2015 model and because i was facing some warning light issue, so i brought my car...
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R
Rohit Satvaya
Jul 29, 2022
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Customers harassment from ford service center

Address:Banerjee ford, NH 2, Anandanagar, GT Rd Benachity Bardhaman - 713203 Nr Bhiningi More

I want a spare part only for my ford figo titanium car, they are agree to give me the parts over telephone but when i come at 12.30pm for it, They sat me for a long time and said that we are not given parts like this.they gave me option for wait till 2nd half and they also said that after service card opening and labour charges apply then gave me the parts but i can't understand why they told me wait till 2nd half and why labour charges applied,...
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This is to state that we had given our Ecosport Car No. HR26DB1675 at your Harpreet Ford service station near Hero Honda Chowk in Gurugram on the 25th May'22, and it is almost two months and we have not got the car back yet.

As per initial inspection of the car, we were told that the water has entered into the car, and it will take anything from 15 to 20 days for us to get the car back. Now it has been 55 days, and there is...
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J
Jokadaba
from Udupi, Karnataka
Jul 14, 2022
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Incorrect warranty date

Address:Udupi

I have purchased Ford Figo Aspire Titanium from your Udupi showroom on 29th May 2018. My car number is KA20MC1413.

I am writing to let you know that the date of purchase was wrongly mentioned in Ford's online system and my warranty expired on 28th January 2022 instead of 28th May 2020. I have taken the extended warranty for 2 years too. But now I will get the extended warranty till 28th January 2024 instead of 28th May 2024....
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Address:delhi

Hi

My name is Sachin Sharma. Having a ford Eco Sport vehicle no. is DL10CF-3152 (Model[protected].5 Ti VCT AT Titanium) . I have never seen such a bad engine, system failure and pathetic service in any service showroom till date. So far I have spent so much money on this car. I have spent so much money on it, in which a new car would have come.

At first, your automatic system failed in a little rain, for which...
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U
Up93bc2140
from Jhansi, Uttar Pradesh
Jul 9, 2022
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EcoSport up93bc2140

Address:Naresh gautam State Bank of India lavkush nagar

I submitted my accidental car at kanal Ford service station Jhansi
Still my car did not repair...
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S
Sahil Julka
Jul 3, 2022
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Complaining about diesel leakage

Address:Novelty Ford , Amritsar

I was told by the sales executive that there is smell of diesel due to leakage in diesel feeder pump. So I got it changed. Now I'm traveling, and I have covered a distance of only around 100 kms approx. And my car consumed 22 lts of oil.
I'm surprised what kind of checking the company has done. This is pure example of lack of knowledge and very untrained staff.....
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M
Mark von Reddy
Jun 29, 2022
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Ford Figo 1.4 TDCI Injector Failure

I purchased my Ford Figo 1.4 TDCi Titanium variant for a little over ₹7 Lakh in June of 2013. After about 50K kms I started feeling the power drop in the low rpm band. During my services with Metro Ford in Bangalore, I had informed the service engineers about this issue multiple times but they would just top up oil and then give me advise on tyre pressure and then send me on my way. After Metro Ford closed down I had no choice...
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Address:GURUGRAM

I wish to lodge a complaint re :
1. the Hugely inordinate delay - of OVER A MONTH - in getting my following car repaired - apparently due to lack of a spare part = MODUL TRANS CONTROL
2. Lack of Information : the fact that the dealer / workshop - HARPREET FORD, GURGAON is unable to give me any idea of when to expect the car to be repaired - as they do not have the part needed.
3. And the fact that this...
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