Freecharge.in — Debited my ICICI bank account but did not recharge my Tatasky DTH account.

Address:Darjeeling, West Bengal

I recharged my Tata Sky dth account having Id no [protected] of INR 410 through freecharge.in through freecharge transaction id no.FCDM[protected] and paid them with my ICICI bank debit card. Although my bank account got debited but my tatasky account did not get credited. I have intimated several times to customercare unit of freecharge.in but till date they did not resolve my problem.My transaction date was 07/11/2014 at 12:07 a.m.
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Dear Sir,

We are sorry to hear about your concern. We would request you to write to [protected]@icicibank.com with your contact number. Our official will assist you. Refer '983218' in the subject line.

Regards,
ICICI Bank Customer Service Team

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