[Resolved]  Godrej — Compressor Dead, Refrigerator Dead.

Address:Raigad, Maharashtra

I have Godrej refrigerator purchased from Vijay sales. After 2 years and 3 months, compressor gone dead. The whole fridge gone dead. on 23 Oct, 2013, I called customer care, they told me this will resolved in 2 days, today is 30th Oct, 2013, still my fridge is lying dead since 8 days the first i called the customer care people. I live in Panvel and have 3 year old kid who asks for milk everytime, though the milk has been spoilt for 4-5 times because of no refrigerator. I am real depressed due to this, and thinking to buy another fridge which has good customer service. 8 days I have suffered and nothing has been done till now. The customer care people are worst in godrej and just give you assurances 100 times but they do nothing. Dont buy any house hold products from Godrej, worst company in India though its origin is Indian. Shame on you GODREJ!!!
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Aug 13, 2020
Complaint marked as Resolved 
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Dear fk7951,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.
You can get the complaint No. by calling us on our toll free number[protected]

Regards,
Godrej Appliance Team.
Dear fk7951,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team

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