Great Eastern Trading Complaints & Reviews

Have purchased a tv lg 43lk5260 led from baruipur great eastern trading co. West bengal on 9th june 2020. I wanted to delivery from uluberia branch as my permanent address is near uluberia because my parents stays in bagnan near uluberia. Due to this pandemic covid19 lg agent told that the installation would be late so i have gone bagnan and tried myself to install the tv because in the pandemic situation tv is the only source of entertainment...

I have purchased a tv lg 43lk5260 led from baruipur great eastern trading co. West bengal on 9th june 2020. I wanted to delivery from uluberia branch as my permanent address is near uluberia because my parents stays in bagnan near uluberia. Due to this pandemic covid19 lg agent told that the installation would be late so i have gone bagnan and tried myself to install the tv because in the pandemic situation tv is the only source of entertainment...

Great eastern told me the ac is new (2020) model, but deliver me old model.
Ac feature are not same which was told me during sale...

I purchased a whirlpool refrigerator on june'19 from dalhousie branch. This is a defective fridge from beginning. I called up whirlpool customer care several time. The technician came and fixed this issue for certain time. After 1 or 2 months same issue found. I faced same problem again and again, time and again. I faced this 6 times in a year, if the warranty period is over then am i spending all my money on the fridge?
First you...

I had purchased a voltas beko 7 kg top load automatic washing machine on 19.05.2020. It was delivered on 28.05.2020 and a technician visited on 01.06.2020 to install the machine. But it could not be done as the technician admitted that there is a fault in the machine. Till then i had been running from pillar to post to get the defective machine replaced but till now no positive steps has been taken by the company to replace the machine. The...

My tv warranty period is 3 years now one years and 6 months gone when we are starting tv its showing black.We are complain in yours eltech app its not getting registered...

Purchased from piyali paul (Sinthimore outlet). Piyali pushed me to buy this product with her verbal assurance & i bought.
Presently machine brokendown and they claimed they will not provide any service because plastic item not covered. Also not for internal damage.

Piyali, who actually don't know the product & warranty details but still selling....

This is to intimate that we have purchased one lg refrigerator in the month of october from great eastern trading co baguiati store. We asked there for the exchange offer with our old refrigerator. A salesman named rupam chakraborty told us that they will arrange an exchange offer with lg and a cash voucher of rs 6000 will be credited in paytm and our old refrigerator wiil be replaced by lg.
Days, weeks and month went by we did not...

29 october i booked a dikin split ac from bagnan great eastern trading. They told me that it will delivered with in 4days. But still now they didn't delivered ac. I call severel time to manager avijit but still he not received my phone. I called at castomar care no they can not give any information about my ac. Always telling lie we asked mr avijit. So i request you take necessary action and give punishment for misbehaving with castomar....

That i have made payment to great eastern chinsurah near khadinamore for purchase of whirlpool 215 im powercool prm 5s saphire hibiscus on 28/12/2019 and that i was assured that we will get delivery of the product on 29/12/2019 sunday but we have not yet received the delivery till now 31/12/2019 by 3:09 p. M now and the sales showroom dealing official is just giving fake promises from 29/12/2019 onwards.
Please resolve my problem so...

Dear team,

I have purchased on sumsung washing machine dated on 27/10/19 fron your naihati branch, west bengal but from the last there days i have heen misguided by the branch people about the delivery. Today i have call the person who assisted us mr. Bapi das, as per his commitment today suppose to delivered but no positive active from store.

Is it a business level communication with customer or a local type...

Dear team,

I have been purchased a whirlpool washing machine from your Jaipur store tonk road on[protected].

By the salesman of your store Mr. Anandi lal provide me wrong details about cash back and Emi option even i asked 2 times about hdfc cash back which is 15% but dyned.
He push me for payment done one shote by the icici bank card with 10% cash back.

But when my friend purchase same...

On 28.09.2019, i paid entire amount for purchase of a whirlpoon refrigerator from your howrah sibpur kazipara showroom in the name of my wife sm. Shiuly mukherjee (Msn code 841b) ref no.2640. A person in the name of md. Afaque (Affu) was the person who negotiated with us. Although i promised to get the freeze delivered positively on 29.09.2019, it was not delivered. The person has been avoiding receiving my phone calls since then.
Please...

Dear sir
I bought a microwave oven ifb 30frc from great eastern nagerbazar branch on 08/09/2019 which was supposed to be delivered free of cost. But delivery boy (Phone no [protected]) refused to leave my home premises without collecting "bakshish" of rs 100/-. Bakshish is supposed to be given out of will and not forcefully. So i want strict action to be taken against him for such extortion act.
Avisek rakshit
Order...

Dear sir,

I dhan singh rathore have purchased 2 panasonic's split ac 18 xs /vkyf 5s inverter ac. I have made the payment on[protected] but every time i call your store at vaishali nagar jaipur they are saying that stock is not available with us we will update you. It has been 10 days but i did not get any proper response from the store and delivery of my purchase is still pending. They are asking for the change of product...

Dear sir/madam

I purchased a lg ref from baruipur great eastern trading company. Sales manager mr. Sumanta. I placed an order against invoice no - w2724/1819/01055 dated-04/05/2018 for model-c292ssou 260ltr. After few days ref not cooling properly. The service manager visit again and again but problem not solved. Again service manager visit agenest call no-rnp[protected] and change the compressor and say that problem solved...

Not at all to their commitment of delivering the item on time. Moreover rude while talking to the customer especially after selling the product. Customer is the king of they dont understand this would create lots of problems for your company. The name of the executive is vipin kumar and his number is [protected] at your jaipur tonk road branch. It's very disappointing....

I selected a lg 235 refrigerator in ge baguiati branch. After confirming they have the item in stock and can make delivery within 2 days, i booked the item and made full payment on 28th.
30th june: after they missed the scheduled delivery i visited the branch. I was told there were some issues. They told me now the challan is ready and will get delivery on next day.
1st july: still there's no delivery. I visit the store again...

Yesterday we purchased a 1.5tonne lg split ac which dealer promised to deliver and install the AC today.As we were in urgent need so we believed the sales person (goutam, behala)and did the documentation and payment.From morning they said that it will be delivered but at 4pm we are told the dealer has no vehicle to transport the machine.This is a big dealer in kolkata but this excuse is not granted.Even we purchased from Khosla before we...

I purchased lg. 1 ton duel inverter Ac 1 week before from your Sodhpur branch .At the time of installation installing personal says it's defective.
Brunch customer attendent confirm replacement of product.But till date they are just delaying . Is your survice so poor after sending defective product no harassment of customer done. Please pace up it I paid fully but no benefits yet.Really unfortunat.Solve the matter by tomorrow ....