Great Eastern Trading Complaints & Reviews

I have purchased a LG T322RPZY 308 lit shiny steel refrigerator on 1st november.Billing was done from siliguri, darjeeling branch and the product was supposed to be delivered at Suri, Birbhum(Samanway pally).Today is 9th.I was told that it will take 4/5 days time for delivery.still no traces of delivery even there is no way to track my order status....

I purchesed a washing maching. Model No.SAMSUNG WA70N4261SS (7kg top loadind wm) on 29.10.2021 from KASBA BRANCH by cash purches (copy enclosed). But did not get delivered till 03.11.2021.
I did not get any fixed assurance of delivery date.
If I would not get it on 04.11.2021, then I would liable to cancelled my order. Please take the matter as urgent.

From Sushanta Bain
251, Nandan kanan, rahara, khardah,...

I have just booked a LG 335L, 2S, double door frost free refrigerator from Geart eastern Trading co. Garia branch . They have taken 1000 rs extra from the price printed in news paper in Diwali bumper value. The sales executive continued to convince me that the paper value is for only exchange which was a total clear lie.
It was a Diwali bumper offer and no exchange offer. They didn't give me the mixer grinder as free gift too. br...

I made payment for a lg washing machine and microwave from great eastern Jaipur on 12th sept 2021 with a promise of 2 hour delivery. It’s 48 hours ans still no sign of my material while the store is just 1.5 km away

The sales person doesn’t respond after getting payment and is just making excuses.

Highly unprofessional company with no customer support or importance. Even the supplier LG is irritated by...

We bought water purifier on 15th of Aug 2021, they told us maximum Wednesday it will be delivered, but it haven't came yet, whenever we call them they constantly lie and said it is on the way, at night we call and they informed us it was not coming, im texting you the next day, the time is now 12:44pm, it have not came yet, and the sales person is full of attitude, he is not picking up our phone even, what kind of service is given by them,...

I have placed an order of Samsung 6.5 kg Wahing Machine on 09.08.2021. Till date, they have not delivered the same to my address. The attandant constantly saying that, appliance is yet to reach to their showroom. It is not expected from such big name. In near future, I will never buy item from your showroom....

I bought fridge on 4th july from NAIHATI BRANCH. I got a broken fridge on 5th july in hand. I asked the dealer to change the fridge. They provided me a new one on 9 th july as a replacement policy. This time also the fridge was damaged. They called me to supervise the replacement one at 12 pm . At that time the fridge was ok. But they delivered me at 5.00 pm though my home is just near the store within 5 minutes walking distance. And when...

I bought fridge on 4th july from NAIHATI BRANCH. I got a broken fridge on 5th july in hand. I asked the dealer to change the fridge. They provided me a new one on 9 th july as a replacement policy. This time also the fridge was damaged. They called me to supervise the replacement one at 12 pm . At that time the fridge was ok. But they delivered me at 5.00 pm though my home is just near the store within 5 minutes walking distance. And when...

With due respect, I Deepak Rajbhar inform you that I have placed an order no W1322/2122/02621 on 05/06/2021 Lg Water Purifier through your Great Eastern Company Sinthi More Branch. I have also paid the amount, I have got no response from your Employees. I have called several times on your company’s number but I have got no response. What kind of service are you providing to the customers? I am waiting for my Product from the last 10 Days....

Hello myself Chayan dey, I have purchased it from Great eastern trading co. Garia branch. And they delivered it broken. Door was difficult to close. I have purchased it for emergency purpose. But now I have to suffer for whole lockdown in this kind of summer Because of Your poor delivery. If you are not going to change it soon i don't need that fridge. I need same day change....

We bought LLYOD Split AC on 15.04.2021 from Great Eastern Trading Co., Baguiati Branch with address 28/c VIP Road, Narayantala West, Kolkata-700059. The delivery and installation was meant to promised on 18.04.2021 and 19.04.2021 respectively. But it did not happen. After continuously calling up the number of salesperson Susmita, she insisted that the delivery will happen on 18th April itself. On 19th we visited the store, and then they informed...

I have purchased an AC of GODREJ GIC12FTCWSA 1.0 TON 3S INVERTER SPLIT AC I/D, GODREJ GIC 12FTC3WSA 1.0 TON 3S INVERTER SPLIT AC O/D AND STAND AC/WM/REF/COOLER from Great Easter Trading Co., Garia Branch, 433, Garia Main road, Garia, Kolkata- 700084, West Bengal. Branch Phone: [protected]/ Email: [protected]@greateastern.in.
The product Order No. is W1222/2122/01210 & Order Date;[protected]. Till today, I have not got my product yet....

I have purchased two Voltas AC on 04.04.2021. Till date one AC not delivered. After 7 days I was informed that the product is out of stock and I have to choose another model. I agreed with you. My request was that please deliver the product in time. Today I was told that my product will be delivered and also installed. I took a leave due installation. But now it was informed that delivery will be made but install will be done in another day....

Dear Team,
I made a purchase of 2 Voltas ACs from Great Eastern Baguihati on 6th April 2021.The sales lady (Sanchita Saha) committed me a delivery date of Friday 9th April. On Wednesday she calls and inform...she has errorneously taken a price which was for till March 2021, i.e. an additional cost of Rs. 1000 on each of the ACs had to be paid by me. If I deny for the payment she will have to pay from her pocket.
I understanding...

I was purchased an air conditioner from Kanchrapara Branch on 26th march with full payment. They said it Will be delivered on 30th march 2021. but the product yet not delivered. I call Great Eastern Kanchrapara Branch at their given phone number and also email. No answer from their both call and mail. Thanking you in advance to solve the problem...

Madam/ Dear Sir,

I have purchased AC (Voltas 1.5 ton 185LZH Window AC) from your garia branch (433) on 27.03.2021 in the name of Rahul Kashyap vide AR No. W1246/2021/05589 dt 27.03.2021. They have assure us to make the delivery of AC within 3 to 4 days. Today its 7 days but no response from your side. When i call to the number given in Bill [protected], no one take the call. Would you please cancel my order and refund my money....

I issued a cheque on dated 14.03.2021 but till now I am not receive my item because of it was not present to my Bank Standard Chartered.
now please guide me how to receive my item as soon as possible...

I order a whirlpool refrigerator on 19/03/21.but the product is not delivered right now.so many phone call are doing to sales executive.but any satisfactory response is not given from them.plz resolve my problem.The Order receipt copy is attached here with.....

I Booked a mini Haier fridge 65 litre..It's has been almost ten days that I have not yet not deliver my product..The sales man is pathetic, his behaviour of customer is inresponsible.
It's Howrah salkia branch...salesman name Ram Prasad saha...I need strictly action....

I am Somnath Dalui, SBI Deputy Manager & customer of Great Eastren Retail Pvt Ltd, Dalhousie since 2005. I purchased Tv, 2 refrigerators, microwave, Sony camcorder, 3 split ACs in last 15 years .Now for our off furniture & fixtures for personal usages, I purchased a O General split Ac (1.2 ton) and a Lg OLED 55 inch tv on dated 2nd March, 2021
Unfortunately I received a used Lg OLED 55 Tv (which’s pictures I’m providing)
It...