Claimed

Groupon India / NearBuy Complaints & Reviews

2.1
Last updated Dec 19, 2023
Complaints 224
Resolved
87
Unresolved
137
Quick Links
Statistics
Share
Contacts

File a complaint to Groupon India / NearBuy

Having problems with Groupon India / NearBuy?

File a complaint and get it resolved by Groupon India / NearBuy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Groupon India / NearBuy
Customer Service Contacts

Groupon India / NearBuy Phone Numbers

Toll free
1800 108 3000
113
82

Groupon India / NearBuy Websites

Groupon India / NearBuy Head Office Address

Building No. 20, Pushp Vihar Commercial Complex
New Delhi
New Delhi District
Delhi
India
110062

Groupon India / NearBuy reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
E
Esha Sahni Gupta
from Delhi, Delhi
Report
Copy

Stellar - ashoka

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310

Voucher 1: nbbee5748b5j2m
Voucher 2: nbbg653pfckbju

I bought two vouchers for stellar-ashoka in which it was clearly mentioned that each voucher is for two people. But on purchase history it was mentioned that only one person is eligible on one voucher. There is no easy way of the 100% cancellation that is mentioned.
Hence i want to request for the cancellation of the above mentioned vouchers and their refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:605014
Website:www.nearbuy.com

Date of the incident - 03/06/2016 [23:13:15]

Client name - priyakrushna mohanty

Email id used - [protected]@gmail.com

Mobile number - can be obtained from nearbuy database.

Description-

So this was my first transaction with nearbuy.com. Even though i could find so many negetive reviews on quora about the company, i decided to give it a go. And this turned out to...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sheryl Soans
from Vasai-Virar, Maharashtra
Report
Copy

Transaction failed but amount deducted

Address:Thane, Maharashtra, 401305
Website:Groupon India / Nearbuy

I did a transaction of rs 524/- towards purchase of carnival package of yazoo park.
The transaction failed and there was a message on the screen that any credit or promotional code will be reverted back to the account.
However, the amount of rs 524/- is debited from my account but the transaction failed and neither is the amount credited back to the account.
I am also continuously calling up all the contact numbers but...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Savariraj Peter
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Case of fraud / cheating and looting the money from innocent consumers.

Address:560016
Website:www.nearbuy.com

I have purchased two m café - bengaluru marriott whitefield vouchers from nearbuy which is expiring on 30-sep-2016 and my purchase id is 3126336.

After few days when i planned to visit the hotel to my surprise the voucher status shown as redeemed.

When i called up the customer care, without taking any responsibility they told me that since the amount is already credited to the merchant and they will not able...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
M
mgm3264
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credits taken without informing.

Address:122011
Website:Coupons and deals

I am manoj, a subscriber of the app called nearbuy. My email address is [protected]@gmail.com

This is to inform the consumer court forum that these called nearbuy had started a referral programme in which a person referring another person to join nearbuy would get referral bonus. The former person would also benefit leading to a win-win situation for both parties ans of course nearbuy who would benefit from word-of-mouth publicity.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nityanand Swargam PMP®
from Hyderabad, Telangana
Report
Copy

Money not refunded for expired voucher

Address:500034
Website:www.nearbuy.com

I had purchased a voucher from Nearbuy (formerly Groupon India) website. The voucher details are as follows:
Restaurant: 36 Chhattees BBQ Restaurant & Lounge Bar
Offer 3 (Early Bird): BBQ Buffet Dinner + Soft Drink
Voucher Id: NBNGN7NRB2YCRT
Purchase Id: 418728
Validity From: 23-Nov-2015
Validity To: 22-Feb-2016

Due to some personal reasons, I could not avail the voucher before the...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
G
gagan dawar
from Chennai, Tamil Nadu
Report
Copy

Voucher not consumed but was mistakenly redeemed

Address:Gurgaon, Haryana, 122011
Website:www.nearbuy.com

Hello,

I bought a voucher from nearbuy.com which i have mistakenly redeemed on the mobile application. I raised a complaint with nearbuy and after 2 weeks on investigation, they told me that they cannot do anything on this matter as they cannot verify the merchant that if the voucher was consumed or not.

The reason which they gave me is that the merchant has location in 4 different cities and it is "impossible"...
Helpful
1 other people found this review helpful
1 found this helpful
7 Comments
Report
Copy
Address:560022
Website:www.nearbuy.com

I have taken 2 coupons from nearbuy for spa/massage, and the centre of massage is saying that the massage is not for female and is only for men and that too valid only on monday. They are purely cheating the customers here. See what are the terms and conditions mentioned and see the link.

Date of the incident is 1st may, 2016, and voucher is bought on 29th april, 2016. And purchse id is 3285059

This is what i...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Pdoherty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No voucher sent

Address:Mumbai City, Maharashtra
Website:Nearbuy.com

I booked 2 breakfasts from Nearbuy.com at the Lalit Mumbai for a total of Rs1598. My bank sent me a text to confirm money had left the account. No vouchers were emailed to me as per usual. I would like the vouchers or a refund please as soon as possible. There seems no way of contacting Nearbuy.com. There is no customer services so if you make a payment to them and are not sent vouchers for that payment, there seems no way of addressing the...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
mukta kapoor
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated and exploited to a great extent.

Address:New Delhi, Delhi, 1100019
Website:Nearbuy IOS application

I purchased 2 food vouchers worth Rs750 each of Pirates of Grill from Nearbuy application IOS application. The expiry date of the vouchers was 26 april, 2016 which was very much in our knowledge so we visited the restaurant on 26 april, 2016 to redeem the vouchers but due to heavy crowd the staff could not arrange a seat for us. We had to wait there almost one hour and then eventually had to leave after they confirmed us that we could redeem...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
samratmajumdar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kfc coupon is not working

Address:New Delhi, Delhi, 110062
Website:www.nearbuy.com

I have purchased a kfc coupon on 19 april 2016. But it didn't work then call your customer care they said that day that their is some problem then i again tried to use the coupon on 26 april 2016 and again it did't work i received a mail from you that it will work but it didn't.

So kindly return my money or i have to take legal action.

Voucher id-nba8qrh3jejpdm
purchase id-3159859
user id- [protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
D
Deepika Malpani Saboo
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transfer of money

Address:Jaipur, Rajasthan, 302021

Hi,

This is Deepika Saboo merchant at near buy.
Account ID: 1027110

Username: [protected]@yahoo.co.in .
Kindly look into the matter. I have also got all the purchase ids plus the voucher details accordingly i have not got my pay. I have attached my voucher details. Kindly take care of the situation accordingly.

Thanking you.

Deepika Saboo...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rohan133
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Took credits

Address:122011
Website:www.nearbuy.com

Hello, i am a user of nearbuy and my number is [protected] i was having 600 credits in my account and i am 100% sure the expiry date was[protected] and before some days i logged in and shocked to see they changed expiry date to[protected] and took my credits without even notifying they are really cheating their customer by changing expiry date and taking credits back you guys really cheating i want my credits back...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Shah Nishit
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pvr cinemas value voucher worth rs.500 at just rs.349

Address:Vadodara, Gujarat, 390019
Website:www.nearbuy.com

Hi i bought this voucher on 4th march 2016 and as per the voucher by paying 349 i can buy 500 worth of movie ticket.
I have used this voucher on 06-mar-2016 once and used 240 out of that and than i get to know that voucher i can not use second time for available unused balance.
While i was buying this voucher it did not mention anywhere that voucher is only for one time use, neither in voucher pdf which i get it from nearbuy....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
Shaikhsana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credits forfeited without prior notice

Address:Mumbai City, Maharashtra, 400095
Website:Nearbuy.com

This is to inform the consumer forum that Nearbuy had started referral program and I was having credits worth 1500 that I earned & expiry date was showing to be 2017. Suddenly now it is showing 0
On calling customer care u r giving no response and saying it is expired on 31st March.
Please refund my credits
Registered email ID : [protected]@gmail.com

I have taken lots of effort and u did not even intimate...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
A
anthony.praveen
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They cheat in the name of deals..! Pls don't fall prey

Address:Pune, Maharashtra, 411007
Website:www.nearbuy.com

Groupon/nearbuy is a fraud company, they try to market products/services in the name of deals. There is no gain for the consumers, either they provide false promises or cheat by providing incorrect information. Recently i had faced it several times, explaining a couple of deals below for the benefit of consumers.
1. Mainland china deal - the deal was a open voucher for rs.800 which can be bought for rs.400 but very trickily they change...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
B
Beniwalrtk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credits expire without informing me.

Address:New Delhi, Delhi, 110062
Website:www.nearbuy.com

Hii team
I got 1500 credit by your referal program. Before 31 march they are showing in my account, but yesterday I checked that there was no credit in my account. Also in mobile app you are not showing any expiry date of credits. Not even you send me email or message regarding this. This is not a right way to deai with customers. Please refund my credit as soon as possible. My email id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
F
filmyrahul
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credits taken without information. Breach of trust. Fraudulent company.

Address:New Delhi, Delhi
Website:nearbuy.com

I am Rahul Desai, a subscriber of the app called NearBuy. My email address is rahull.[protected]@gmail.com

This is to inform the consumer court forum that these called Nearbuy had started a referral programme in which a person referring another person to join NearBuy would get referral bonus. The former person would also benefit leading to a win-win situation for both parties ans ofcourse NearBuy who would benefit from word-of-mouth...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Manas66
from Agra, Uttar Pradesh
Report
Copy

Took credits before expiry date

Address:122011
Website:www.nearbuy.com

Nearbuy started refer and earn i referred 5 friends and got 1500 credits in total as the expiry date was[protected] i thought to use them later as so many days left till expiry
few weeks or month back nearbuy started to deducted credits from users i heard it from some friends and i checked mine credits were still there while nearbuy gave the credits back to users and the given credits expiry dates were 1 month from the date of givenbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
A
anupam_svv
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money paid but coupon not booked

Address:Jaipur, Rajasthan, 302019
Website:nearbuy.com

I made four payments from my axis bank account for discount coupons of rs. 25/- each for my family members from their individual nearbuy accounts on 18/1/2016 for chholebhature/masaladosa at kanha vaishali nagar jaipur. All the payments were successful but coupon of rs. 25/- was not generated for 4th payment and the coupon was blocked further. Communication with bank confirmed payment to merchant site and asked to check the same with beneficiary....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy