| Address: | A-302, Saket Dham Society, Sector 61, Noida |
Hafele kitchen Hood CRV 60 Auto purchased from Ankur Electricals on 23rd August 2021 and installed in September 2021. The PCB board was stated to be non functional on 21st October 2021 (within a month of purchase). Even after a week of filing compliant ( # IN_A[protected], we have been only getting calls to get it repaired and no assurance that the new PCB Board will be made available or timeline. It seems that the idea of purchasing Hafele was wrong and there is absolutely no testing done or after sales service. y
If the org was customer focused they should have replaced the product when they first got to understand that the PCB was faulty. Seems Hafele and Ankur Electricals have some vested interest in fleecing money from customers
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