Hans Travels Complaints & Reviews

I booked a ticket from mumbai to bhopal volvo sleeper. But in indore they have changed the bus and gave me the sitting chatted bus.
Please take some action against them as it is doing this fraud with every second person.
They took the money for sleeper and gave semi sleeper bus. The difference of money should return by hans travel

Pnr no.[protected]
Phone no [protected]...

I am on the way to indore, i booked my seat from lucknow and i was not provided with the blanket. Somehow i managed or you can say i was not in the need of blanket in the noon and early evening time but when i am asking right now for the blanket as it is a need against ac facility so the staff is saying that we do not have it. What should i say now as all of my stuff i gave them for the luggage as to get it locked in the boot space. Now i...

I booked for ertiga (Car) for my journey of bhopal to indore.. Now he is sending in me in a/c bus which is already too much late... And he is saying the cab which you had booked is not here... You have to adjust in bus... I agreed then on next stop on sear of two he is forcing me to seat with another one where 2 people already occupied seats... What the # is this?

I have to reach indore by 7:30 at dhakan wala square (Which is...

I have booked the ticket on 08.03.2018 from Hyderabad to Indore to travel on 28.03.2018 and i have received a SMS on 27.03.2018 at 5.45 PM informing me my booking is cancelled. I have contacted several times on the mobile number ([protected]) given on my ticket and requested them to make some other alternate and adjust me in some other bus. The persons on the calls were not responding to my calls and disconnecting my calls. i have my return...

The bus was lacking safety measures..the emergency hammer was mounted to the bus so it can't be removed & the emergency exit was guarded by iron rods..
how are we supposed to escape in emergency situations & are these safety measures just for show ? who will be responsible if some accident god forbid..
occurrs .. there should be stringent actions against this....

Our material which was dispatched from mumbai to indore, is robbed. I went to collect the same at indore office, paid the delivery money of 80rs also, but then the go-down person told the material cannot be found and will search and give tomorrow. But its been 2 months now and still they are saying they are searching. I asked to give it in written on the bill, but they are denying it. I am sure the employees there are the robbers and the...

Bus no. Is - up75at1770- route - delhi to indore. Current location - shivpuri link road.

1. Bus conductor and driver had allowed local passengers from. Murena in consideration of receiving low amount from them who don't have tickets and they are forcing me to change my seat and allowe some one else on my seat, i have done online ticket.
2. Bus conductor is abusing and he is drunken.
3. Washroom is dirty.
4....

While booking company employee says - yes we have all facility available in bus even ladies toilet also there but when you travelling and ask for ladies toilet then they replied - no mam, its not working and even ask for stop the bus at petrol pump and proper area they said not allowing by travels but on same time if they wanna take tea they can stop bus on any abnormal place even there no toilets for ladies.

Its compulsory...

Sir date 11/01/2018 ko hamara pick up point pushapa park malad se bus no 1899 up 75at se tha laikin pick man somnolence ne hame pick nahi kiya... Sirf highway cross karne ka us ne wait nhi kiya... Jab k ham pahunch gaye the ham sirf 5 minutes late huwe traffic ki wajah se us ko maine call kiya to somnik ne andheri ane ko kaha... Andheri me aneed ka bad b us ne hame received nahi kiya... Is ki galti ki wajah se mentally aur physically muze...

I have booked a ticket from indore to bhopal 2days before for my office meeting on 9th jan morning 7.20 at vijay nagar,,, neither they confirm me the bus no. & driver contact no,, at the last time they changed the pickup point & also when i called them they said bus has cancelled.. And we are going to shift you in another bus which is on 8.15am,,,,

Very very bad service,, time waste,,, money lost,, no policy of money refund,...

Dear sir today your bus departed from gwalior at 8:30pm without front glass. The bus condition is not good from gwalior. Now bus reached at ghatigaon and smell coming of burning plz help. No help provided by bus driver or conducter.
Seat no 1&2 bottm sleeper both are ladieshans travels pnr[protected], sujeeta, gwalior-indore, 03-jan, 08:30 pm, near garima hospital idgah kampoo road, gwalior, drop:, seats: 2, 1, fare: 860 for return...

I dr shrikant asawa along with my son yash asawa are travelling to shirdi today ie 29.12.17 in bhopal pune ac sleeper coach bus starting at 5.45 pm from bhopal lal ghati hans office. Inspite of exorbiant charges for online booking i m forced by the staff to keep luggage on sleeper upper birth 11 and 12. This is causing a lot of harrasement and discomfort for overnight journey. Literally we are forced to sleep half folded in difficult postures....

Hello sir,
My name is vipin jain i was travelling from gwalior to indore (04/12/17) with my wife and my 2 years kid by bus of 11.30pm... I would like to say that i was worst ever experience of my life..ac of bus became was non-working (U can confirm from your bus operator) from gwalior to indore, we were highly suffocated in the bus, even my child couldnt breath properly.. And the staff of bus were continously smoking.. Bus was late...

Sir,

I have booked a ticket from kanpur branch to indore on 25- oct - 17
Journey date 26-oct-17
Ticket no. 1692
Seat no. 21
Bus type 2x1 (30) nac-sleeper
Pnr[protected]

Charged amount rs. 1000/-

The amount charged is for ac sleeper but given ticket was for non ac as per company's website.

Kindly resolve.

Thanks
Prashant...

Dear hans travels,

Previously i was thinking of travelling in your buses are quite safe for girls. But now it's clear that girls are not safe in your buses also. Journey date 16 oct 2017, travel - pune to bhopal. I traveled and observed that conductor of this bus (Bus no. Up75m4961) named guddu phone no. [protected] was constantly disturbing me by opening curtain again and again while i was sleeping and also trying to get details...

Journey from agra to indore on 14.&15.10.17
Very worst journey in my life in hans travels.
Ac not working, tv dismal, switches also disgusting.
Very bad service, we don't want to again journey in hans travels.

Vehicle no. Up75at0320

Driver and conductor also bad behavior.

Second time, we have done journey in hans travels and experience very bad...

I am travelling from indore to khan gaon bus no 5704 and found the bed very dusty when i made a complaint to driver, cleaner and to manager and finally managing director mr. Tarun gupta who normally sits at outside hans travels head office
Nobody has taken care so far
Bus time official was 9 pm, bus did not start even till 9.40, writing of this complaint...

I have booked two tickets by hans travels from indore to raipur on 09 june 2017 and the departure date of my bus is 10 june 17. As i am working in indian army and due to some issues i have wished to postponed my ticket on 24 june 17 instead of the booking date i. E 10 june 2017 but the customer care executive regretted to cancelled my ticket and postponed it on 24 june 17. I don't want my money back. I would be ever grateful if they booked...

I had Travelled from Mumbai-Bhopal, The Bus dropped me till Indore from there I have to wait for 2hrs for the next bus Indore - Bhopal it was not informed me by the travel company that I have to wait at indore and from indore to Bhopal bus will be different. Totally terrible experience even the staff is irresponsible not providing the necessary information. The worst travel service ever if it is the last option than to never go with Hans...

Today i travelled from indore to raipur from hans travel. The arrival time for raipur was 10:00 am but it reached at 1:25pm. This is not the first time happened, i have travelled for indore to kanpur too. That time it was late also. The service is not as good as the ticket fare. They are also charging 30 inr for your baggage. Ticket fare is too high comparative to their service....