Hans Travels Complaints & Reviews

The bus journey from Kolhapur to dhule, journey start date 24 October 2020, met with an accident near Pune at shikrapur at 3 am and there is no arrangement/ arrival of new bus till 11 am in the morning...This is highly unexpected and irresponsible action from hans travel and quick action needs to be taken on the same...we expect repayment of our bus fare when the bus operator is not taking on responsibility of their failure...

I(Sagar Bangali) booked 2 bus tickets of Hans Travels (Biaora to Delhi) on 19 Oct 2020 for 20 Oct 2020 from Goibibo app. Bus scheduled departure time was 18:15 from Biaora bus stand. I reached bus stand by 17:30 and called pickup man to enquire about the current status of the bus, he said bus is late by 1 hour so will pick you up by 19:15, again i called him at 19:15 but this time he said there is some technical problem in bus so mechanic...

I booked ticket from jaipur to bhopal and route was jaipur to indore then connecting bus through indore to bhopal . When I called the hans travels, first of all the numbers are invalid, then if rings then they are not picking the calls. No response from the staff.The staff is not cooperative and service was very poor . Please go with another travels. Not satisfied with hans travels . 1/5 rating....

Booked ticket from bhopal to manmad. Timing was 5 pm to 3:21 am. It was sleeper class bus and seat number was selected 25. However i did not get same facility whatever i booked. Below some point
1- bus was not sleeper it was chair car.2-bus was not started on right time it delayed by 1:30 hour. Which can cause further delay my next train from manmad.
4- selected seat was 25 but not given as per booking.
5-conductor asked...

Ticket booked from rewa to mumbai.
PNR:[protected]. Seat alloted only from rewa to Indore. And from Indore to mumbai seat not given. Instead misbehaving but lastly no seat given to travel....

First of all the time given was 6:55 but bus was 1 hour late and when we entered the seat no. Booked i. E. 2f was given to some other person for much money amount and my mother who is old aged was given last seat and she had to suffer a lot. Completely dissatisfied with your service and further will never recommend your bus services....

I have booked a ticket from Indore to Jaipur Hans travels by redbus of RS 2000 for A/C BUS on 9 Aug 2020 but they said AC BUS is not available you have to Go through non A/C bus then said they said you have to give 1600 for non A/C I said ok, they said we LL transfer remaining 400 RS to your a/c from which you booked the ticket but till now no money is refunded and when my cousin goes to collect cash from the Indore Hans travel counter they...

I am very angry contact me othervise i will take serious action for you driver take us wronge place...

I have booked a ticket from Indore to Jaipur Hans travels by redbus of RS 2000 for A/C BUS on 9 Aug 2020 but they said AC BUS is not available you have to Go through non A/C bus then said they said you have to give 1600 for non A/C I said ok, they said we LL transfer remaining 400 RS to your a/c from which you booked the ticket but till now no money is refunded and when my cousin goes to collect cash from the Indore Hans travel counter they...

Operator name : hans travels
Operator pnr :* 95ydas85*
Departure date/boarding time : sun, 16 aug 20, 07:00 pm
Seat number : sleeper (9, 8, 7)
Boarding time : sun, 16 aug 20, 07:00 pm

30 passengers were traveling in this bus in such a pandemic time bus air conditioner and fans were not working since the starting of journey all passengers were suffocating, they were using their safely measures if...

I booked a ticket from kanpur to jaipur from red bus application for hans travells
The bus opperator cancelled the bus without any prior information due to which i couldn't travell the refund has also been initiated
I strongly oppose what has happened with me and i want a strict inquiry about why haven't i received the info earlier...

Very bad service, on bich road if buses are damage, theycan not help even midnight. Ghatiya service. No prompt, no anyone help.. No proper timing when we are going to indore from nagpur.....

Dear sir,
2 nos. Bus ticket was made from indore to orai for 11.07.20. But due to covid-19 lockdown in up, have to cancel the 2 nos ticket on night of 09.07.20
The travelling person are, shiv kumar and manoj kumar.

But the ticket refund amount of rs. 1800 as message shown during cancellation has not been return /credited to the card hold bank account.

So, please refund the money as soon as possible....

My ticket for 28 may was from allahabad to indore.
But he got automatic cancellation from the lockdown i should get refund amont 1796-/

Ticket pnr
[protected]...

Details of ticket
Hans travels - pnr[protected]
Traveler - akanksha tiwari,
From - bhopal-jhansi,
Travel date - 18-may, 08:45 pm,
Fare: 2147.5
I have booked the ticket on 14 may 2020 and bus was cancelled on 17 may 2020. I have not received fare refund of rs. 2111/- till today. I have tried all the given contact numbers but no number is active.
Please take action and make my refund...

Dear Sir,
I had booked ticket from Gwalior to Jaipur Dated 17.03.2020 and DOJ was 27.03.2020, and dated 24.03.2020 i had canceled this ticket & till date i had not received my refund Rs.1120.
Please refund my balance amount ASAP.
PNR No[protected]
Order ID[protected]
Txn ID- [protected]...

I'm travelling to pune on march 11, 2020 & pnr is[protected]. When i boarded bus, driver told you've to pay extra as you are carrying a carton. On hans website, under baggage rules, it is mentioned that weight of baggage should not be more than 20kg, & nothing is mentioned about the type of luggage. This is highly disappointing that the staff is responding very badly & there are no such rules mentioned while booking. I'll recommend people...

This is to inform that yesterday we booked at ticket from baroda to ratlam which was not in route. It was connected with indore. We searched hans travels no.in google one land line no was found which was not reachable hence we booked. After booked we got complet details like contact no. Journey details. I reached at boarding point. But bus was not in good condition. Secondly, these was taking long distance. So much time to connect ratlam....

I have a confirmed ac bus ticket for 20.02.2020, but sinche they came to know its long weekend they told me the bus got cancelled and shifted me to volvo bus and forced me to pay extra money

On checking on portal for increasing the previous bus fare they deleted the bus saying its cancelled and again uploaded same bus with hike in tkt from 900 to 1300...

I have booked a parcel from indore to lucknow on 15 feb. By paid booking amount rs 200. The person who gave parcel at lucknow named harsh asking rs 20 from receiver. When i told him over phone that it is already paid he told me it is required... Otherwise it will not hand over to you. What is the sense of advance booking amount. Please talk at lucknow office.
Mobile [protected], [protected]...