Hans Travels Complaints & Reviews

Dear Sir
Really wrust or not acceptable service, Bus reached at our pickup at 1:45 AM but during booking at 10:55 PM .
Another wrust thing, when we were going to enter bus, our bags or luggage facility was not available.

We kept our bag in seat, which was really disgusting.

Thanks and Regards
Rambabu Raghuwanshi
[protected]
ram.[protected]@gmail.com...

I am going to travel nagpur to Indore, Hans travel Bus did not reach Nagpur at pickup point upto 11:30 PM, departure time was 10:55 PM .
Now got call to dipature after 1 AM, Hans travel service was wrust and tortureable.

Hans travel pickup point was also closed and passenger were waiting to stand on road.
Even siting facilities and toilet facilities were not provided in Nagpur City near bus stand.

I...

Dear sir,
I had booked 3 tickets from Hans travels website but any reason bus cancel then Hans travels representative told me within 3 days refund your money but till date not received .
many times talk & email to Hans travels for refund but always ensure send 2 or days but now completed 1.5 month.
Dear sir my request take necessary action for refund.

My PNR no[protected]
date o journey - 23, september,...

Thia is my pnr[protected] and i was 10 min late to board my bus they told me to come in 10 min they are waiting but they did not wait for me, and left the boarding point and when i call them back they are telling me we are 5 min away from your boarding point come if you can. when i told them to stay they i am coming and then they told me we are 25 km away from your location if you can come then come. this cannot be done . i have call...

My experience of Hans Travel is very bad they didn't drop me to correct location before 40 km to my drop location driver changed the bus and it was local transport which was not that comfortable....

I have booked ticket on 10 July 2021 via Hans Travels site and paid through Paytm but instantly ticket was cancelled and said amount will be refund in 3 working days, but I did not received payment till today, I Have been calling them they are not responding and not replying to email also. I raised complaint on paytm also they said payment is done and received by Hans Travels
Wallet Transaction ID : [protected]
Order Id : Paytm_14858766br...

Please teach your staff how to behave......

Hans travels cancel bus without any concern and not arrange any alternate PNR[protected] booking Date 01.09.21 and journey date 03.09.21 . till time not received refund....

I have booked AC sleeper from indore to vidisha, that is around 4 o'clock but actually anyone call me and update update me after 6 that bus is already late and around 7.30 pm we will go. when i reached there i got only normal sleeper that is already in very burst condition . and its went out from indore overall around 8.30 and reached vidisha around 3.30pm . so this is my overall very burst journey yet . i think hans travel have to focus...

Bus no. 6911 date 19.08.21 Nashik to indore...
Barish ke pani se puri seat gili hai, bus me 10-12 unreserved log bhare hue hai, even I can not sleep.
Total waste of money, hans travel should return my money back....

On August 13, 2021 i booked a ticket of bus traveling from gwalior to Jaipur using online payment application 'paytm'. The boarding time of the bus is at 10:00 PM so i reached the point at 9:45. Till time i reached the boarding point i haven't received any updates from the hus operator so i called the customer care executives but no one picked my call. I've waited for the bus till 10:20 PM but as i didn't received any updates from the bus...

Bus me AC nhi chal rhi h cooling nhi kar rhi h sitting seat tuti huyi h raddi bus h...

I travel from Ahmedabad(nadiad) to indore.
PNR no is[protected].
I am traveling into this but bus stop for dinner at Hotel i also out from the bus for dinner after dakor at hotel in between rain is started i am not aware for this and also window not open by me and my whole seat is wet from the rain i request to driver and conductor but its behaviour is rude and told me i didnt adjust the seat.
I see that no one travel...

Talks by abusing words & very misbehaviour of driver named "Indar", (Jodhpur to Indore) Date-12 July 2021,
When someone asks toilet he says 'hagna mutna' jaldi krke ana tumhara & after that some cruel abuses, & doesn't stops bus for dinner, only stops when he get hungred at "1PM",...

Dear Sir,
Our Missed Parcel/Box There Dtd 05-July-21 LR 3829 (1), Delhi - Indore,
Till Date not rcd, Please search a Parcel Otherwise Please make check as per parcel value.

Thanks & Regard,

Shailendra singh
[protected]
Kamco-Purchase
Indore -452010...

I have booked 2 tiket from Malkapur (Buldhana) to indore.
Details as "Booking PNR[protected] Bus Info - Bus No:0936UP75AT0936, Bus Suffix:, PickupMan No:[protected], Driver No: [protected], Driver2 No: ." - MANTIS.
Date of travelling is 8th July 2021
The pickup man called us at 10.16 PM and said that bus left from aashirwad hotel nandura .. and reach to Malkapur stop within 30 minutes. You please come early.. i told him...

Hans Travels, Dhakkan Wala Kua, Near HDFC BANK Indore, Madhyapradesh-452001
Contact:[protected], [protected]
Drinking water quality and the cool are in bad condition please change it before someone get any dishes...

Dear Team,
My family travelled in the hans travel bus on 3 july 2021 from jaipur to indore with PNR no.[protected] at time 03-jul-3031 9:25 pm pickup and 8:25 am (4-jul-2021) in indore .
We have booked AC bus but AC of the working is not working and got demand many times at we reach the destination on 3: pm 04-jul-2021 instead of 8:25 am .
We have faced many issues while travelling, as my work also gets hampered because...

Dear Hans Travels,

My wife sonali choure seat no.15 has traveled on 7th june ftom Indore to Shivpuri by AC bus and your staff members harrased her, and droped her at unkown place amd said we will not drop you.

I called so many times on your customer care but they saying go first pick your wife from jungle and then never compalint ouf mens.

This is how you treat a alone women travelling with your...

Please take suitable action what i am sharing with you.

I have booked bus tickets for my parents which was scheduled on 04.Jun.2021 07:30PM

Parents received call from Hans for changing bus time by 05:20PM reporting time. However, bus was reached there by 06:45PM.

Then bus dropped them somewhere on a hotel and then their struggle was started to catch another bus of Hans.
They have waited...