Hans Travels Complaints & Reviews

I had booked bus from Pune to Bhopal. But I had to change my bus from Indore.If there's any such instance your customer that is we should be informed prior to our journey. Firstly the bus was very late. Secondly the connecting bus from Indore didn't start immediately, had to wait for an hour in Indore. So you guys do not have even a little sense of respect for our time. Thirdly the person keeping n taking out our luggages was demanding 20...

I wanted to book sleeper bus ticket from this co.'s site for Bhopal- lucknow route in april. But when checked the price, it was 300 rupees higher than normal fare. When asked in customer care for the valid reason there was no answer for it.
In march the fare was 1200 and in april it was 1500.
Please take strict action against these kind of problems consumer has to face without any reasons.
I have attached the site screenshots...

Dear sir / madam

I have booked tickets from mobikiwk yesterday night

Money was deducted but tickets was not reserved

My bank transaction proof
Dear Customer, Purchase transaction at MOBIKWIK Gurgaon IN using card no. XX8703 for INR 980.00 on 17-Dec-16 is successful. Clear Balance in A/C is INR 299.00. For lost card /fraudulent transactions visit www.dbs.com/in/cc.page

Thanking...

I traveled yesterday from pune to indore and i booked the ticket from redbus.in and got the seat no. As 33 in hans travels.

This seat is basically not for passengers this was for the bus staff only with so less space and even the tv and lights not working.

The space was so less that i my self who is 5 feet 6 inch only was not able to stretch my legs and also it was so high from the ground that i cannot sit also...

We had booked a ticket through yatra.com in hans travels bus from indore to gwalior with pnr number 73861592 and the bus number was UP3554. The bus was in a very bad condition and the conductor and the driver of the bus were disturbing the passengers as they were also boarding passengers who did not had any tickets and were just boarding the passengers from between and those passengers then also sat on the seats which were already booked...

Bus no. Up75at0096 travelling from hyderabad to indore fell at around 3 a. M on 21/9/2016 around nanded region. Driver ran away after this happened and no after help was provided by travels to reach our destinantion. I called mr. Arun gupta owner of hans travels ph no. [protected] but he was rude and was not at all ready to take any responsibility. They changed bus driver just before accident and bus conductor and some of fellow passengers...

I booked a ticket on 31 august 2016 for a journey from mumbai to indore on 4 sept 2016 for volvo multiaxle hans travels bus with seat no 15. But, during payment, the amount of rs 1260 got deducted from my account but the ticket was not booked. Kindly refund the money back. Then, i made second payment to book ticket which was successful. So refund the money of failed transaction.

Details of failed transaction :

Cbpaytm-[protected]-paytm-hans_1491674...

I travelled from Jaipur to Indore PNR no.is[protected] . Bus was supposed to reach Ujjain at 6:00 PM, but it was delayed by 5 hours and reached Ujjain around 11:am. Travel hadn't examine the bus properly before departing from Jaipur. In middle of the journey, bus was failed (damaged). Travel agency did not make an alternative arrangement. I found approach was not customer friendly
Bus was not appropriate for long route journey....

I am Aadesh gupta, me and my wife had booked a bus ticket from Indore to Bhopal on 25th of February 2016, but hans travels cancel the bus & Shift us another bus which is going to kanpur told us that the bus drop us at halalpura bus stand Bhopal, and his another cab pick us and drop at ISBT Bhopal. At night 11:00 PM, but no cab is there and I had complaint at hans travels customer care number & police control room (100) but there is no response,...

I have booked a seat in Hans Travels bus from Indore to Bhopal for my wife named Nevida Modi at 6 Nov 2015. I got a call from Hans Travels office regarding cancellation of bus and refund of booking amount. I have called to Hans Travels office many times and they promise me to refund my amount every time but I have not received any refund till date. On 25.11.2015 when I call them to refund they just cut my call 2 or 3 times and then didn't...

Hi, last week i traveled to shirdi from bhopal by hans travels. While booking ticket i asked very clearly is your bus comfortable enough else i can look for some other options, but they assured me that its going to be very comfortable. First thing which was irritating that they do not have proper stoppage for getting fresh and all, secondly they changed the bus from indore without prior notice and for that they made me get down at a remote...

I m Currently Traveling in hans travels Pune To Bhopal bus and i feel like i Cannot Control my urination so i asked for using toilet But the conductor badly Said me m i illiterate Its only for ladies. I asked him if he can stop the BuS He again Insulted Me . The lcd is also not working somebodY should take Strict aCtion....

I am Vijay Kag. I have booked a ticket from redbus.in from Indore to Bhopal it shows the departure time as 7:30am and same time is printed on the ticket but when i reported to the pick up point i was shocked toknow that the bus will depart at 8:30 am. I have to reach Bhopal at 11:00am but due to the wrong information i can't reach bhopal on time. Due to this i have been marked absent by my employer....

I booked a bus ticket from Indore to Pune for 3rd May 2012, scheduled to depart at 5:30 pm. The bus was to pass from Nashik Phata (near Pune) and my seat no. was 4 (single birth).
When I was about to leave for the bus stand around 4:45 pm I got a call from the travel agency stating that "the 5:30 pm has been cancelled, and I'll have to board the 7 pm bus".
When I asked them the reason they said "the bus broke"...

I have booked ticket at Rs 1250 in VOLVO sleeper bus for my mother dated on 21-Apr-2010. Joueney was around 14 hrs and bus got damaged in between after 6 hrs. Then Hans driver sent her by non-ac sleeper coach after 2 hours of stop because they can not repair in between. Now they have charged me for Volvo AC sleeper bus and sent her by non ac bus. She faced so many problems because of their fault. Now they are not refunding extra money what...

I have booked ticket from MHOW to Pune on 8 Aug 2009 for journey on 9 Aug 2009 at 20:45 Hrs. When i reached to travel agent at 20:00 Hrs, i was told that the the bus will be arriving at 21:15. My ticket number is 36062.

After making repeated calls i was told that there is a delay due to one of the late coming passenger.
Later on i was told at 22:30 Hrs that bus has been cancelled and money can be refundable only next...

Travel buses are still using old highway routes just to save few liters of fuel, at the time of booking i was promised that route will be nh4 i.e burhanpur highway. But the bus followed the old route, it also crossed a bridge where heavy vehicals were not allowed. After covering few kilometers the conductor was driving the bus, this is totally insane. when passengers questioned about the route, the driver said no one bothers me.
I...