HDFC Bank — Data wrongly updated by RIC department-Need to reslove | |||
I am Sridharan Duraisamy working in Cognizant past 2 years 10 months. I have applied the personal loan in HDFC and it is not approved. I checked with executive saying like that your credit card application got rejected on 2011 due to the invalid pay slip for your previous company. But currently I am using HDFC credit card from Dec 2012 (Without any payment delay) and also I have taken the CITI bank loan (Rs. 150000 completed 18 EMI without any payment delay). I don’t know why HDFC credit card application got rejected on that time. If need i am ready to submit my monthly pay slip which i had now for my previous organization similar kind of pay slip only I have provided while apply the HDFC card. Please let us know how to slove. Was this information helpful? | |||
 3 Comments | |||
Comments
Hi.
My name is Vaiishnavi and I had recently applied for a car loan with HDFC.
The agent who collected my papers specifically asked for my Airtel postpaid bill for residence proof even after me having other valid government documents for the same.
Since he persisted, I went into a store to get my bill which had not been updated of my new address for over eight months after I had applied for an address change.
Anyway, some guy at the store changed it and still didn't update my records. HDFC then sent Anil from ric department who delayed giving me information for two days before he showed up at my residence to argue about this. All my hopes of rationalizing were for none. I was asked to write a letter and told that I'll not get a loan from their bank and additionally pay 12 thousand rupees to the bank for fraudulence.
Today I get a call again from Sumit ric asking me the same thing again and if I'd be okay to go with an executive to the store to clear the misunderstanding.
Meanwhile I had again written a complaint mail to Airtel and they rectified their mistake in a heartbeat.
This continuously ridiculous claims by the bank even after I have submitted every paperwork that could be crosschecked, is leaving me speechless.
And why should I pay the bank any money if it is a CIBIL issue in the first place?
Can someone tell me what's going on?
My name is Vaiishnavi and I had recently applied for a car loan with HDFC.
The agent who collected my papers specifically asked for my Airtel postpaid bill for residence proof even after me having other valid government documents for the same.
Since he persisted, I went into a store to get my bill which had not been updated of my new address for over eight months after I had applied for an address change.
Anyway, some guy at the store changed it and still didn't update my records. HDFC then sent Anil from ric department who delayed giving me information for two days before he showed up at my residence to argue about this. All my hopes of rationalizing were for none. I was asked to write a letter and told that I'll not get a loan from their bank and additionally pay 12 thousand rupees to the bank for fraudulence.
Today I get a call again from Sumit ric asking me the same thing again and if I'd be okay to go with an executive to the store to clear the misunderstanding.
Meanwhile I had again written a complaint mail to Airtel and they rectified their mistake in a heartbeat.
This continuously ridiculous claims by the bank even after I have submitted every paperwork that could be crosschecked, is leaving me speechless.
And why should I pay the bank any money if it is a CIBIL issue in the first place?
Can someone tell me what's going on?
Hi this Gokul Subhash Khedkar, I applied for loan in HDFC but my file is stucked in RIC verification, it's been more than year I an customer of HDFC . My sal regularly credited in accounts . As I cross checked with bank they said 2year ago I have applied for loan on false documents but I didn't applied .
On of executive had collected my doc for credit card and I wasn't aware what he done made some changes . Now I am using icici bank credit card as well my CIBIL is around 800 still I am not able to get loan . Kindly do needful and remove comment what updated in RIC dep.
Mistakenly this scene happed due to your executive kindly revolve on priority basis . You can check my current credit account my all payments are on time.
![]()
On of executive had collected my doc for credit card and I wasn't aware what he done made some changes . Now I am using icici bank credit card as well my CIBIL is around 800 still I am not able to get loan . Kindly do needful and remove comment what updated in RIC dep.
Mistakenly this scene happed due to your executive kindly revolve on priority basis . You can check my current credit account my all payments are on time.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Regards
Arjun T
[protected]