Hindware Sanitaryware Collection [HSIL] Complaints & Reviews

No response from Company service person ever after multiple complaints.

Been complaining for past 2 weeks....

I purchased 01 no of Hindware 25L Storage water Geyser (SWH2501D, white) from Flipkart on 20/01/2022.
The geyser is malfunctioning, water is not heating. The matter has been given a complaint to customer care executives repeatedly and false promises made by them of repairing it by sending their representatives. But to date, no one visited my premises to repair it.
My complaint Ticket I'd: WHRSYL05WB0019 dated: 05/12/2023. Now,...

DEAR TEAM, I brought hindware water geyser FROM GLOWFAST ELECTRONIC PVT LTD SHALIMAR GARDEN . Its stopped working in 29 th aug 2023 for which I have given complaint with no WHRSYK04UP0022, WHRSYK04UP0020 BUT YOUR TECNICIAN MR.AMIT SHARMA IS NOT RESOLVE MY PROBLEM, AND I PAID VISITING CHARGE PLUS GST 2 TIMES. when contacted customer card they launched new complaint still no one attended to that . 6 TIMES I DEAR TEAM, I brought hindware water...

Below are some service requests that were raised within one year of purchase by me.

SR FD035752
SR FD008386
SR PFDBER000692
SR FD001292
SR EL015671
SR EL012147
SR EL012146
SR EL043672

One year back I had options, but chose hindware because of Brand and Indianness. Almost same price or even at a better price, I was approached by almost all branded sanitary houses...

We have just shifted to our new constructed upper level, and one tap which is a common one in lobby has spots and distorted upper finishing within one year of installation .I urge u to Pl look and kindly assist what better can be done...

Purchased since one year, entire tap has become dull with many spots on entire portion

Pl kindly let me know what cause is the reason as I have entire fitting of hindware Italian installed...

Sir,

I purchased the Hindware 25 L Storage Water Geyser (SWH2501D, White)
through Flipkart - on 16th Dec, 2020, now the geyser is not working and had leakage from the take, I have raised complaints many times, but they are refuse to resolve the issue.

Whenever I called the customer care they gave the below number

[protected] - Mr. Rameshbabu, but this person, not support to resolve the issue,...

Please help me to resolve my complaint or help me with senior manger/technical person email id or phone number to update status. As no one has responded to our complaint after regular feedbacks. I get regular weekly feedback calls without in person reporting to us to resolve the issue. This is happening from last 60days u can check details from SR no as follows.

SR no.FF037552 is assigned.
SR no. FF030677 is re-assigned.br...

My water purifier stopped working after 3 months of installation. The service person is not attending after repeated follow ups and registering complaints in Hindware App. I have communicated with Hindware Customer services. Since last 2 months, Finally I have changed by other company's water purifier ....

I had purchased an air cooler from flipkart on March 8, 2023. Product name is Hindware 45L personal air cooler. Order ID is OD[protected]. After 3 months the cooler stopped working. We called at flipkart and they asked us to contact the Hindware service centre. The cooler has 1 year warranty period. After trying for 10 days they registered our complaint. Complaint number is ACRPYF27PB0008. A person came to repair the cooler but he...

The washbasin, shower and toilet taps are damaged within warranty period...but company is not replacing the damaged products....

Without any proper inspection and all the hindware has just Rejected my complaint of commode EWC agnese S/w Today we start to look at the commode from where water is coming from then we notice that At the front bottom of the Commode we noticed that there was a hair like cracks(darar) in it it was all of sudden appear a few days ago And also not that one more hair thin like crack (Darar) is there at right bottom of the commode this also automatically...

Hi,
Greeting of the Day !!!

Sorry to say but we are continuously using your hindware sanitary products, but we have received last supply of Push cock. that When we press it once and release it, the water does not stop at once, but keeps coming slowly. Please arrange to solve the problem . i have sent the video on '[protected]@hindware.co.in'...

There is a continously flush leak 24 hour running water...

Sir/Madam,
we registered to complaint in customer service cell in hind-ware last 5 days means dated[protected] my complaint is not responding to your service team in last 5 days but your company policy / complaint resolution timing in 24 to 48 hours. my ticket no is WHRSYD09MH0001 .
PLEASE RESOLVE THE COMPLAINT AS ON PRIOR BASIS....

I have purchased hindware double bowl sink for Rs 11000/ in
sep 2018 and the matte finish has started corroding in 2019 itself have been filing complaints since 2019 but now its 2023 and it is not even attended.
People purchase from brands expecting certain standards.
I could have got a similar sink at half the price if it was not hindware....

Vide invoice/5183/2021 dated 14/01/2021 I purchased Dome[protected] S/w from of HIndware sanitary Collection ( HSIL) from Bhagwan Das Ramesh Kumar, Pitampura Delhi. Since the commode has developed a hairline crack and on becoming uncomfortable as well as on account of the Stain mark on the commode, I filed a complaint for replacement under warranty. I lodged a complaint on 9th March 2023 and on 10th March 2023 Engineer visited and sent...

2 Hindware commodes were purchased on 2.01.2022. Both the commodes are breaking. Crack appeared at the bottom of both the commodes. Need replacement...

Dear team,
I brought hindware callisto water purifier With serial no ADAAB51211I02374
My purifier stopped working in february for which I have given complaint with no WPRVYB20TS0001, BUT TECNICIAN CLOSED COMPLAINT WITHOUT RECTIFYING MY PROBLEM, when contacted customer card they launched new complaint with no WPRVYC06TS0018 still no one attended to that also I am getting water from out side despite buying purifier. This I did...

Tap Not work Properly. leakage anytime...