[Resolved]  Hitachi — Split AC sucks...Very bad product quality..Very bad service

Hitachi - Airconditioner — Very Very BAD service

Our Complain is for Hitachi AC purchased from Reliance Digital. Their service is very very bad and pathetic. Their new products does not work - one should never buy Hotachi and never from Reliance.
We are very dis satisfied.

Hitachi Split and Window ACs — Service

Last year on or about 20th August 2009, I purchased two air-conditioners; one window and the other split. Since, it was almost end of summer, there was no need for service. This year i.e. 2010, I requested for service over the telephone and dry service was provided to both the air-conditioners and the same are working fine. Thanks.

Now, I was hopeing that, if not three, at least one more service i.e. wet service will be provided before end of year; which did not happen. It also went out of my mind to remind you.

I sincerely feel, the Company sholuld have, of its own, come forward to service the machines. I, therefore, request M/s Hitachi to come forward for the due free service under intimation to me on e.mail [protected]@hotmail.com or[protected].

Incidentally, please let me know the maintenance contract rates.

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Fully agree. I bought two Hitachi Kaze split airconditioners to replace LG, from Vijay Sales at Infinity Mall, Lokhandwala, Mumbai. They were fitted on April 5, 2011. Firstly the workmanship was very shoddy. And while fitting one of the aircons, the so called technicians broke the front panel of the indoor unit. Before releasing the installation payment I spoke to Vijay Sales and they asked me to release the payment and said that technicians from Hitachi would come the next day to inspect and replace if required, the damaged components. The complaint number at Vijay Sales is: 1104-D020659

It is now May 1, 2011 and the problem isnt fixed. I have made a dozen calls but it seems they are not bothered since the sale is done.

I would never recommend a Hitachi product to anyone ever. Products with the same specs are 2/3 of the cost with excellent service.

Anil Garg

No care for their customers

Hitachi — PROBLEM WITH AC COOLING

AC IS NOT GIVING COOLING