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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
Resolved
2012
Unresolved
1437
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HomeShop18 Phone Numbers

Toll free
1800 103 1818
822
249
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+91 12 0445 5918
616
226

HomeShop18 Head Office Address

7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

HomeShop18 reviews & complaints page 6

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C
CynthiaD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud case

Address:Hno 62/A, Dovetone Bazar, Bolarum, Hyderabad, Telangana, 500010

Hello,

I am cynthia daniel from hyderabad, telangana. My mother has been a loyal customer of homeshop18 for the past 6-7 years.

A very unfortunate thing has happened to us yesterday ie[protected].
On 30th, my mother received a call and a message from your company stating that on basis of being a loyal customer for such a long time, we are providing you a car or the cash amount of the car - 12, 40, 000br...
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bhumika jhala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

customer data was leaked

Address:Gandhinagar, Gujarat, 382006

Mene homeshop18 ki app download ki or usme se kuch chize mangavi. Ab meri personal details kisi k pas chali gai he or wo muje call kar k pareshan kar raha he... Kesi aap or security hai home shop 18 ki.. Kese kese phones aa rahe he mere mobile pe.. Ese kese detail leak ho sakti hai.. Aage se me kuch bhi nahi mangvaoungi homeshop18 me se. Homeshop18 k ccc me phone kiya to wo bolte he k hamari app secure hai. Aap k mobile me problems hogi....
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S
shashikant86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against fraud by homeshop18

Address:At+po-amlabad colliery, ps-chadankiyari, Dist-bokaro, 828303

Yesterday i had ordered product from home shop 18 and today i started getting massage that my number is selected in the lucky draw list and i have won a tata nexon car worth 6, 90, 000/-. They are messaging me from number which is reflecting as mdhmshp stating about the genuinity of the prize money. Company like hime shop 18 should be banned and stricket action must be taken against them. The help line number provided by them is ph - [protected].br...
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P
Preeti Lamba
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

damaged product

There is no action by homeshop18 sofar. Request to help me get balance refund of rs. 1499/- and also suitable amount for mental harassment on th issue... I receivd product on 13 feb and return it on 15 feb company not solve my refund money problem t when i call him they told me still they havenot received product but i sent him courier sleep and give him every details they ask me...
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D
Deepika2224
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

shopcj refund 20170710046354

Address:FC-24, Film City, Sector 16A, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

Re: shop cj is one of worst platform i am extremely regreting my decision. My shop cj points not reddeming. I have allready sended reverse pick up slip to shagufta but she is just replying to wait 7 to 8 days in all mail i have been getting this statement. She called and said to send mobile number but allready did. I dont have any patience to wait single day now. My order id [protected]...
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preeti modi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

biotique 13 pcs order on 05-03-2019

Address:700040

Sir we received call and he may be one of the customer care executive of homeshop-18. He using your company name and called us like "you won the — ". Jab bole ki compalin karnege and kiya h. To gandi gandi baate karne laga:im sending his mobile numbers. Please find that guy and take strict and criminal action against him and inform us please.
His mob. Num:[protected]

Getting call in [protected]...
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N
n.ee.raj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lottery scam

We recieve call from hs18 that we win lottery of 12lac60thousand they give fake evidences on our whatspp and tell us to submit rupees 8500 to claim this prize. We mistakel trapped in there trap and when we submitted rupees ask us to submit 12000 more after that we search on internet and know about this trap when we asked them to return my rupees they refuse and cut the call
There phone number [protected], [protected]
There whatspp...
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G
Guntisharad
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining against fraud staff in homeshop18

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir
I received massage (Congratulations:- you are winner of (Homeshop 18) online shoping company. You won 3rd.. Price (Maruti suzuki alto) and amount price is rs..390000.00. Registration service charge - rs.. 3200. Only on 26/02/2019deposit. For any details please contact us helpline :- [protected]) after this search in google homeshop18 site customer care no for more detail ([protected]) i call this no. And he gives me a onother no...
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DrPratima Pandey Bhargava
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake calls by company name

Address:Aurangabad, Maharashtra, 43

Information of my order always leaked.. N i get calls telling i won a safari car. And ask me for my account details and adhar card details
No. Are as follows
[protected]
[protected]
The website of online shoping companies are hacked and this is a method to link to accoumts of customers..
Not the first time.
It happens always when i place an order.
Even google shows the information provided by...
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G
gvdrs
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product returned but still amount not received

We have purchased a mini sewing machine from homeshop18 and it was not working within the warranty period; we have spoken with the customer care and they arranged for pick-up. Even after almost 8 months’ amount not credited in our account. Whenever we contact them they are saying that they have already transferred the amount and we have taken ref (Transaction) number and contacted our bank but our bank has confirmed that no such referred...
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R
Rekhaa123
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product received is totally different from the one I ordered

I placed a order for saree with order is [protected] on 16 feb 2019... And the order was delivered on 23 feb 2019... The product i received is totally different pattern from the one i ordered by seeing in the picture... Kindly place a return of the product as soon as possible so i could get my refund... Kindly do it in a minimum span of time so i could order other......
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N
Neeraja Patnaik
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hs18 care #2195546] replacement required for order 1029743809

I have mentioned clearly, we are unable to dial customer compliant number of home shop 18 —[protected], as it comes up with the message please check the number dialled. Hence, i sent email stating i have issue with registered mobile number and provided alternate numbers in the email

However, hs 18 is trying to call registered number by saying are you able to hear and disconnecting, its happening the same from 2 daysbr...
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V
vijay kumar1964
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of deliver wrong product against order no. 1029548097

Address:Home shop18 Noida UP, Ghaziabad, Uttar Pradesh, 201013

I have placed a order for purchasing of maxxlite quick charge 2.0 power bank of 10400mah qty 1no from home shop 18 but you deliver maxxlite power bank of 10400mah qty 2nos without quick charge 2.0 ie wrong product. I have lodge the complaint to customercare many time (4times) to replace the wrong product but the wrong product is not replace or reverse back till now. You are requested to replace the wrong product at earliest.
Order...
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Damodar_007
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud calls online prize

Address:Hassan, Karnataka, 573102

Hello,

My brother in law received a fraudulent call regarding winning prize mahindra xuv or 13, 85, 000 as lucky draw and asking for the adhaar card details and photo. Giving option to choose to select car or cash as a prize. Later on asking for bank transaction to be done to claim the prize in 2 days.

Kindly address this issue. Asap. These people mainly target rural people who fall for this scams....
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Deepak Kapadia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on return of order

Address:Ahmedabad, Gujarat, 380013

I booked order of 2 sets of "साठ कि ठाठ" home makeover kit vide order [protected] against payment of rs. 4998/- in advance.

Due to inferior quality, i returned the order of both units.

However despite telephonic confirmation of receipt of both units through the courier pickup, at the customer care executive end, approx 15 days back, and assurance to refund full payment, i have sofar refunded...
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SureshNambiar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lack of proper cybersecurity measures and leak of customer information

Website:m.homeshop18.com

So many complaints are seen in the internet about homeshop18 leaking customer details to frauds. I had purchased an item thru homeshop18 on 10th feb 2019 which was expected to be delivered by 14th. However, every day, i find that the delivery date was being extended and today it is shown as 21st expected.
Meanwhile, i got a call yesterday 11:34 am, who introduced to me as from homeshop18 gift section and announced that i have won...
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Shrunkhala Meshram
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding lucky draw refund

Hello sir...
On 22nd jan 2019, they called us n told that ki we have won tata car n bla...
First they asked for 7500 inr, we paid them... And then 21000 inr this amount is also given to them but then they again ask us to pay money soo we refuse it, n then ask them to refund it.
So they ask us to pay 3000 inr for immediate refund n again we said them no n ask them for another procedure so at that time means on 22 jan 2019...
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Rekha chouhan14
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to exchange wrong colour item

Address:110062

I have purchased a (Pick any 2 gorgeous ready made net gowns by jashan golden+purple[protected] i ordered purple and golden colour gowns but i have got pink and golden i want to exchange pink colour gown with purple colour please exchange it as soon as possible

Order date 05/02/2019
Order no 10295569
Seller name venika creation
Total amount 1169.0
Customer name rekha chouhan...
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Siziero
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product damaged money till now not refunded

Address:Bongaigaon, Assam, 783380

. I ordered for a prestige induction cooktop of rs.1599 on 29 dec then i got the order delivered on 16 jan 2019 but then when i opened it was a damaged product. Then i tried to call the complain department but it was not connecting but after 2 3 days on 18 it got connected then they told me to give my account details i gave them and then they sent me their address where to sent it on 19 jan i sent my order by dtdc courrier. The next day i...
+1 photos
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Sogarwalkabir
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivered duplicate product. denied to take product or refund

Address:New Delhi, Delhi, 110034

Hi,
My name is kabir and my registered mb no [protected]. Bought a hair color shampoo order no [protected] dtd[protected] seller partner mahavir enterprises chennai tamilnadu. Delivered product is duplicate and not delivered commitment mean when i apply as per given manual fail to color my hair. Called customer care no miss jyoti said they cannot refund or return the money. Same things said her supervisor mr rishabh. They also said...
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