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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 267

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M
mashy5
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non payment of ICICI Tax Saving Bond-112000-TSB- ONE & 022002-TSB- ONE

Sir / Madam

I had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond-112000-TSB- ONE

Distinctive Nos.[protected]

No. of Bonds: FOUR

Bond Holder No. 08374 – 810 Certificate No. 65375

Name of Bond Holder : MAHESH KUMAR R / PADMAJAH M
Face Value/Bond Rs 5000
Issue Price/Bond Rs 5000
Deemed...
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Nayak88
from Hāora, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon refund amount not yet Credited

Dear Team,

This is regarding Amazon refund amount 1332 with Ref no:[protected] which refund has been initiated in 30-Jan-2021 and this is not yet credited to my account. Kindly track the amount and complete the transaction....
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IamHiteshJangir
from Jhunjhunu, Rajasthan
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Transaction not Verified by ICICI BANK ONLINE PAYMENT

I did the payment on "http://www.reetbser21.com/ReETfoRm2021/PaymentInvoiceLevel.php" by Online ICICI payment bank, then select the "SBI Net banking" and complete the payment.
The payment was successful on SBI Net banking but not reflected by "ICICI Online Payment" to the "reetbser21.com"
tomorrow[protected] will be last date to fill the challan.

So please help me to reflect the payment or getting refund so that...
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Bishal Gope
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vsi/amazon stan debit charges of Rs 199 by ICICI bank

Sir an amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17.02.2021 at 11:18 pm. Could you please assist me regarding this. Please find the attachment regarding...
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M
Manoj@tyagi
from Ghumarwin, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra amount deducted

Sir

I travelled from hapur to gaziabad via chhajarji toll plaza(NH-24), buyed a new fast-tag on dated 16 Feb'21 and for that payed ₹200. In ₹200, the clear balance is 150₹. Since I had to return back on the same day, So I requested the person to add some more money in my paytm wallet so that i can come back without any obstacle.So added ₹150 more in the paytm wallet. During one way ₹125 got deducted at one toll and...
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A
Atulsaini86
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ECSRTNCHG charges is deducted from my account without any information

Hi,

Yesterday ECSRTNCHGS charges is deducted from my account without any confirmation email or message from bank end. I even don't know what is ECSRTNCHGS. This is totally unprofessional. Kindly give my money back. my number is [protected] and email ID is [protected]@gmail.com....
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A
AnujSharmaTCS
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about a probable fraud here

My account got debited with 151.86 and 18.20 INR respectively in the same day.
The incident happened with me on 17 feb 2021 and I'm very sure that I did not register for any such company ever in my life.
The message is including the keywords such as *VSI*NetPASS* and VSI*FreeLance...
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A
adpuja123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized debit transaction from my account

Hello

An unauthorized transaction of INT 4528 has happened 2 hours back from my ICICI debit card which is linked to my account.
I never received any OTP to approve the transaction. I just received an e-mail intimation with the above transaction alert, having transaction remarks as MSI/Amazon Prim. I have not made any purchase on Amazon or any other platform today. Also there is no auto debit set up for this amount on...
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R
roshanaher01
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised debit by bank

Hello Sir/Madam,

I am having my salary account in ICICI bank . But a few days back 88.50 Rs/-(29.05 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over the Internet, I found these charges are applied for when the ATM of another bank declines to withdraw the money, if it doesn't have enough. So is it ethical to charge...
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T
TAmizhV
from Ambattūr, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank amount deducted from my current account rs. 590 (NACH_AD_RTN_CHRG~ADBLDESK~05FEB21~3b3d528~CAMDENTT)

An amount deducted from my bank account named undermentioned
TAMIZHMANI V
Ac[[protected]]
Ifsc - icic0001062

Rs 590 has been deducted from my account on[[protected]] against NACH_AD_RTN_CHRG~ADBLDE~SK~05FEB21~3b3d528~CAMDENTT.

Let me know why you charging this amount from my account. What this is charge for?

.
Kindly refund my money otherwise i will file a compliant...
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M
Madhankumarmd
from Musiri, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Surcharges for using Debit card at POS.

My icici account is charged with the following surcharges from icici bank for using the debit card at petrol bunks, i am really not sure why icici is charging for the digital transaction?? Charges happened on date 16/02/2021
Surcharge dt:13/02/21 mcc 5541 — rs 29.29

Government is encouraging the digital payments, where as icici bank is charging for digital payments, i can not understand and i feel cheated by icici....
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P
prabhakarvalluru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPI money not credited when IPO shares are not allotted

Address:Bangalore
Website:ICICI

I have applied for 2 IPOs during last 2 months using ICICI UPI payment method. The details I can see in UPI section of my mobile banking. but the same transactions are not available in the bank statement.
I have not received the shares from an IPO. Money also not credited back to my bank account. Please assist who can help and whom can we check with....
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P
prabhakarvalluru
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bank deduction charge with the name of

Address:Bangalore
Website:www.icicibank.com

In last 2 days about 1700 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~TPSLSIP~03FEB2 without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g

Three time it has been same...
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D
Durgesh chouksey
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful but amount deducted

Worst fastag ever!! "The ICICI fastag" My fastag id:[protected].
I've recharged my valet in June 2020 from amount 1000 for which amount deducted 1013/- this still not appeared in my account. Its been already 8 months now. I'm keep on complaining raising complaint ticket on their site but they are closing it without getting solved. Now they even hide option for me to raise complaint and also the history I am not able to see.
Their...
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A
Amit Dubey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI BANK Credit Card - 5241933585076003 Mistaken Identity Call & Rude Communication by Manager

Address:MUMBAI
Website:WWW.ICICIBANK.COM

I have a credit card with ICICI Bank and am a regular customer, but today I got a call Landline Number[protected] from a Icici bank third party that your payment is due for credit card [protected] . After that I told the lady that my payment is already cleared and this is not my card . You take your banker on the line and talk to them. After some time i got a call under the name of Lokman Mobile Number- [protected] and he said that...
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A
Abinayah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One assist complaint

I don't receive any communication regarding renewal of one assist but they just debited 1599/- from my account. When I called customer care they just said it can't be cancelled and no refund. How is it possible. And they said auto renewal will be every year and no option to cancel. U cancel and refund immediately. My relationship no 10018724...
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P
Piyush0123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank vsi/amazon stan auto debit

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 16th Feb 2021. Could you please assist me regarding this....
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B
bellarybsnl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of fastag amount rs.500 complaint no.6080625

Address:BSNL OFFICE O/O GMT BELLARY

I have applied for fastag through online and paid from google pay on 15.1.2021. Amount deducted from my bank account and eagarly waiting for card even after 15 days also no card received.
On 1.2.2021 spoken to customer care and raised a complaint got complaint no.6080625 for future reference. They said it will be refunded in 5 working days. Till today neither a fastag card nor refunded.
Kindly make refund as early as possible....
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Bhartendra Singh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary Charges of 590rs

Hi
I have raised this complaint twice on icici complaints and consumercomplaints before but icici is not responding. Only response is we shall get back to you and no details are mentioned. Please note that i am going to escalate further if no action will be taken.
Below is the complaint.
My Account no is[protected]

I have been charged with unnecessary charges of rs (Nach_ad_rtn_chrg~tpslsip~01feb21~0cbr...
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K
Kunalsan25
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges of 590 deducted 4 times in a day

Please let me know what kind of charges are deducted from my account and why
590 have been deducted 4 times in a row
Please resolve this asap
The remarks in the charges are NACH_ad_rtn_chrg~abdldesk...
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