[Resolved] ICICI Bank — Icici bank credit card charge extra amount while paying my mobile emi amount. | |||||
I purchased Samsung A7 mobile from Town Collection 3/229, Raghunath Chambers, Sion, Mumbai - 400022, Oppsite Gtb Railway Station West on 25 May 2015 for Rs. 27195/- for 12 month EMI from ICIC Bank Credit card with 0% interest as confirmed by Dealer. I had pay all EMI on time but when i saw total amount of EMI which i paid to ICIC Bank that is 28445/- ICICI Bank took extra Rs.1250/- in EMI when i called ICICI bank customer care they told me you need to pay full amount otherwise we will charge you interest on balance amount. Please find the below my monthly EMI payment details. Purchase Amount 20/05/2015 27195 EMI Date EMI paid 01/07/2015 4932.38 01/08/2015 2463.73 02/10/2015 1372.61 03/11/2015 2457 02/12/2015 2453.76 02/01/2016 2451.04 02/02/2016 2560.81 02/03/2016 2443.85 03/04/2016 2440.18 03/05/2016 2436.49 01/06/2016 2432.76 Total EMI Amt Paid 28444.61 Extra Paid 1249.61 Kindly refund my extra paid money Was this information helpful? | |||||
Oct 5, 2016 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 04, 2016 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gtq2) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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