[Resolved] ICICI Bank — Net Banking Concern | |||
ICICI net banking is definitely not a right way to book tatkal tickets in IRCTC. Nowadays even IRCTC website is faster where I am not happy with ICICI banking. 1. When I am booking tatkal ticket it asks for OTP. Is that the time to ask OTP. Don't they have debit card authentication? OTP depends on mobile network as well. 2. When i went upto net banking, it asks for "PAY TO". It should pick PAY TO automatically as IRCTC indian railway. Though not i should have an option to enter that. They have bill desk payment gateway in between where its asked.Should be faster in picking up the PAY TO if they have that option. Atleast for Tatkal they should have some sort of consideration. No more delay, as most people do, even i would like to open SBI account just for this which seems to be faster as well. When I was asked to open SBI account for tatkal bookings, i ignored. But now i realize that. I should have done that. After missing several times, we are getting a lesson. I know this cannot be resolved immediately. Because we have coding / IT stuffs here. But before i go for another solution, i wanted to express my concern. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '146135' in the subject line.
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ICICI Bank Customer Service Team