ICICI Bank — Requesting for declaim the transaction | |||
Hi, My Card No is [protected]. I had booked 4 tickets from Air India but unfortunately the ticket was not booked due to some error and transaction happened successfully. My kind request you pls. decline the payment. Instantly called up your customer care and checked that the merchant has not claimed yet and asked for decline the transaction but just they refused for the same. Since I am informing you instantly to decline the transaction, inspite of that if the transaction happened I will not be responsible for the same. I am going to book a another ticket. I am not responsible for the duplicate transaction. Regards Rama Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
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+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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My Card No is [protected]. I had made a transaction of Rs. 250 with Airtel Digital TV to recharge the DTH account. I have received the SMS alert from the bank. But while checking the account balance of the DTH the same is not reflecting. When I checked with the Airtel they are swing that they have not received any amount against my DTH Account. Pls. let me have the transaction No. and also requesting you pls. declined the transaction as the merchant has not received the amount. Inspite of my request if the transaction happened I will not be responsible for the same and I will not pay for the transaction.
Further let me inform you that I have been relocated to Navi Mumbai, all my correspondence address and contact no. have been changed. Requesting you pls. update the following correspondence details for future communication for both the credit cards issued from your bank :
Card No. 1. [protected]
Card No. 2. [protected]
Correspondence details to update :
mail ID for communication : rama.[protected]@rediffmail.com
Mailing Address : Flat No.202, 2nd Floor, B-Wings, Plot No. 186, Shree Durga Apartment, Sector-10, Sanpada, Navi Mumbai, 400705
Contact/Mobile No. [protected]
Pls. note : communication like SMS, Transaction alert, Offers, Monthly Payment Request/Credit Card Bill and etc. communicated other than above mentioned communication details will not be accepted and will not bear any interest, late payment charges or service tax accordingly.
Pls. call in case of any clarity or confusion. Also pls. response immediately on the disputed transaction complained above.
For your reference last month also I had complained on the other card i.e card no 2 for Air India transaction.
Regards
Rama