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ICICI Direct Complaints & Reviews

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Last updated Feb 2, 2023
Complaints 214
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ICICI Direct reviews & complaints page 2

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S
sbankewar
from Pune, Maharashtra
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order executed without reaching to my stop loss price

Address:Pune, Maharashtra, XXXXXX

Dear sir,

Today i have sell indiabulls hosuing finance and observed that my sl has triggered before my sl price.

My sl was 219 and at 2:28 share price was 216.40 with spike and order executed at 219.5.

How is this possible.
Is it possible only in icici direct. I am planning to write a letter to sebi as my experience is not good with icici direct....
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L
Luckie7648
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud on credit card payment agency

Address:395002

Hi,
I have icici credit card in which i was unable to make payments due to my personal problem, before some days i got a call on behalf of ICICI bank (Agency - Shyam ji Enterprises) and offered me of 40% less on my principal amount and they will re-activate my card, but though my financial crisis I have made offered amount to my card by hook-or-crook, now they are asking to me to make another money to activate the card.
Please...
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M
manish9313
from Gurgaon, Haryana
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fraud

Address:New Delhi, Delhi, 110033

I had a demat account with icici.in very beginning when i open my account they assured that there would not be any annual charges and that only transaction charges will have to be paid. Due to the excess transaction charges i had not been using that account and have tried to close multiple times. The customer care consultants always told that the account was a basic one and hence there won't be any annual charges. I was never informed of...
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P
Pankaj8097
from Nagpur, Maharashtra
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charges deducted without any prior notice

Address:Andheri West, Mumbai Suburban, Maharashtra, 401208

I am pankaj purohit, rs 826 has been deducted from my icici account number[protected] as dp chgs till aug-19 dp. I wanted to close my account and they deducted charges without any prior notice. I have not used my demat account since a long time till now. There was no prior notice. They were eagerly waiting for me to deposit some money in my account. As soon as i deosited rs. 20, 000/- in account they stole it with 2 days. I haven't received...
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C
CA Geetha
from Bengaluru, Karnataka
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delay in poa process completion

Opening of icici direct account through online took just in 45 min on 21 aug 19. Bank allotted mr. Syed to do poa, however as he is busy with other clients he sent his collegue mr. Manjunath to collect pan and aadhar copy on 26 aug 19 do the poa verification completion process and account activation takes max 16 hrs as per their sop upon submitting the details in the system. Its been more than 2 weeks my account has not activated and yet...
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S
saketsohan07
from Delhi, Delhi
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unauthorized deduction of amount

Address:A1-603, Saya Zenith Apartment, Ghaziabad, Uttar Pradesh, 201014

I have a demat account in icici bank in icici direct. Yesterday my account got deducted with rs.152 — dmc/in[protected] dp chgs till jun-19. I have a salary account and when i created the demat account, i was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. Please refund my amount....
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S
Shivangi Geetanjali
from Kolkata, West Bengal
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fraud activity

Hi team

This is to inform you that on 16th july, 2019 amount of rs.6807 was deducted from my below account. I did not make this transaction. So i want to report this activity as a fraud activity.
I am trying to touchbase with customer care dince last two days but the call is not getting connected or no response is coming from your end. Could you please check on this on priority or do i need to contact higher authorities...
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T
TradeKing9
from Bengaluru, Karnataka
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demat charges

Address:3RD CROSS NARAYANAREDDY LAYOUT, Bangalore, Karnataka, 560100

Demat charges have been deducted from my account eventhough i haven't used it. when my savings ac was opened they have given the DEMAT KIT and was told its free..but i never activated it.. now they have charged it... ICICI should reverse all these wrong debits if they want to retain their customers, as there are many new players giving good services....
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A
akgonind
from Kolkata, West Bengal
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cheating of fund from my saving a/c & trading a/c

Address:SOUTH UDAYPUR, NIMTA, 5, Kolkata, West Bengal, 700049

I wish to open a/c in icici bank when it open branch at belgharia. So I tried it online deposited Rs.1000/- On line from my axis bank belgharia branch a/c.then I unable to do so. After that I contact your customer care. Your customer care informed me “somebody from icici bank will contact you “.nobody contact me within three days. Then I met your branch manager of belgharia branch. he immediately open my a/c and requested me to another...
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A
akgonind
from Kolkata, West Bengal
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brokerage charges

Address:SOUTH UDAYPUR, NIMTA, Kolkata, West Bengal, 700049

I wish to open a/c in icici bank when it opened a branch at belgharia. So I tried it online depositing Rs.1000/- on line from my axis bank belgharia branch a/c.then I unabled to do so. After that I contact your customer care. Your customer care informed me “somebody from icici bank will contact you “.nobody contact me within three days. Then I met your branch manager of belgharia branch. he immediately open my a/c and requested me to...
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A
Abhishek Diyewar
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fraud

Address:411048

Icici direct invested my money in icinif share without my permission...

I woke up in morning, i saw one mail where it is written that congratulations your order successfully placed...
Then i checked my balance it was less then i opened idirect app there it was showing at 11:44pm on 4 july i invested in icinif...

I never heard this name i never search... Then how can i invest there...

I know...
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E
emmajohn
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demat account charges

I had a demat account with icici and was assured that there would not be any annual charges and that only transaction charges will have to be paid. Due to the excess transaction charges i had not been using that account and have tried to close multiple times. The customer care consultants always told that the account was a basic one and hence there won't be any annual charges. On 26th june, 2019 my account was debited by rs. 826. I was never...
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O
ozzway
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received no visa card

Address:14 MAIN RD, 6110

Icici Bank
11:50 AM (7 hours ago)
to me
Dear Sir
If you want us to resend the card in DHL then you have to pay $840 for new card and DHL fees, I f you agree and payed $850 Then we will issue new card and send by DHL
Thank You
ICICI BANK

I had made a payment of $950.00 for two things, one was to have Sophia to have a Visa to enter Australia, the other was to have my Visa Card to be...
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S
saswati1981
from Mumbai, Maharashtra
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change of address

Address:781015

After 2 visit to icici direct centre in GS Road, Guwahati my correspondence address couldn't get updated though it is already update with my icici savings account( linked to demat acct.)

Each time the officer in charge is asking me different document in different manner. Once they told account statement of axis bank with stamp when provided that again they asked for 3 month Statement + cancelled cheque + one photograph of account...
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S
Subina Kar
from Mumbai, Maharashtra
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I am complaining about icici only vimal vaatsalya bonds

Certificate no. 17468, 17469, 17470 issue date - 01.07.1999 and redemption date - 01.01.2018 with face value per bond rs. 1000/-. I am facing trouble to redeem the bonds from icici ltd. How to get the payment from icici; as i am not finding the exact way. The bonds were transferred by assam sales coorporation (Agent : reliance industries limited [ textile division]) to me on 22.08.1999...
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A
Ashok G Paun
from Mumbai, Maharashtra
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reversal of credit card charges

Address:Rajkot, Gujarat, 9401150593558504

A credit card is given to as free card as per discussion with icici marketing officials in sept 2018 card no 4374xxxx6211xxxx5000.in the same card bank threatening me to pay the charges otherwise you are defaulted. As i have not used the card and also not going for any loan why should pay any charges which was created wrongly. All knows the banks npa loan given to well known company they are yet not declared as defaulted. What is going in...
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R
Ramesh Tamanagari
from Hyderabad, Telangana
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charges for demat account without my knowledge

Address:Hyderabad, Telangana, 500055

Amount deducted from my savings account without being intimation and nowhere i agreed for demat maintenance then how the bank will deduct the amount from my savings account. I didn't sign anywhere or told the executive that i want demat. Without my concern no bank can charge the amount. Please tell how can get my refund by filing the complaint. It is a total fraud by the bank. It is against the rules and rbi guidelines no intimation. Transaction...
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H
hiren kanetiya
from Ahmedabad, Gujarat
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dp charges deduction

Address:Ahmedabad, Gujarat, 380013

I am hiran kanetiya. 508.04 rupees has been deducted from my account as[protected] dp chgs till dec-18) dp charges on

19/02/2019. I have activated and used my demat account but i am not doing any transaction recently. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]....
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A
Alka Rajput
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deduction of money from account

Address:Bangalore, Karnataka

I have raised complete twice from there website they never gave me sr number neither via text nor email. There is deduction of 500 rupees every month from my account on the name of sip which i have never requested for. I have clearly said no for all the calls related to these services. First of all they are deducting money from my account and secondly there is no direct number to contact the customer care, all the number available never leads...
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R
rohit panjiar
from Mumbai, Maharashtra
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losing physical share certificates

Dear sir/mam, veena panjiar would like to inform you that i have sent the shares to icici bank on 29th september for dematerialization but it is not deposited in my demat account till date. Please look into the matter.

I have raised sr for the same sr[protected]Which has been escalated to 2nd level) but the cpc-dmat services is not doing anything regarding it. The branch (Darbhanga branch) had sent the physical shares to cpc...
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