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ICICI Direct Complaints & Reviews

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Last updated Feb 2, 2023
Complaints 214
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ICICI Direct reviews & complaints page 8

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N
nikit13
from Pune, Maharashtra
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Forced deactivation of demat account

Address:Mumbai City, Maharashtra

Hi, I had my icici bank account linked to my icici direct account. I requested change of name after marriage, in my ICICI Bank account and gave them all the necessary documentation. My name change was done but my Demat account was delinked from my Bank account without informing me. On asking, Branch staff said that the same was due to name mismatch in bank and demat accounts. I again filled a form and gave all the docs for change...
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S
sandipmumbai
from pune, Maharashtra
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Execution of system icicidirect.

Address:Pune, Maharashtra

I had purchased 100 Adani shares @ 286.65 for intraday and avl.Margin was 800 only, when the share crossed loss of 800 the system couldn't generate that loss prize and it executed on 133.85 rs. and at that time loss amount was (15, 475.00) as i had only 3000 in my demat allocation. Request you to pls refund the amount-(15, 475.00) so that i can pay your money....
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K
kumarpunit
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closing of trading account

I have demat account with ICICI direct; but not in use since last 2-3 years; and i asked verbal (and mail) and written application (personally in bank) to close my account to ICICI; but they still not closing my trading account. As per ICICI, I am having some share of VISHAL EXPORTS, but these share can not be sell from their online trading account and even can not dematerialized; (i sent written application for this also) I sent the...
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G
Gamboo
from Mumbai, Maharashtra
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Inappropraite Debiting Demat Charges requesting for refund

Address:Kolkata, West Bengal

This to bring to your kind notice the following facts and reported against : I Shri ArnabChakraborty, son of Shri Nirendra Nath Chakrabarty and Shri Shri Nirendra Nath Chakrabarty, aged 88years are the customers of ICICI SECURITIES ( ICICI BANK DEMAT SERVICES ) and ICICI BANK LTD since more than a decade. We are absolutely frustrated with the service provided by ICICI BANK DEMAT SERVICES and the kind of mindless way of handling the...
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N
naga babu0
from Mangalore, Karnataka
Mar 26, 2022
This thread was updated on Mar 26, 2022
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DP CHGS TILL MAR-15'

Address:Bangalore, Karnataka

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "DP CHGS TILL MAR-15'---- INR 561.80.When I created the savings account, given Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered...
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S
Shruthi Reddy Golipally
from Hyderabad, Telangana
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Debit card blocked for online transactions

Address:Hyderabad, Andhra Pradesh

My ICICI Master card number:[protected] is blocked for online transactions.Please unblock the card. The following error message is displayed: MasterCard SecureCode For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact...
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Kamlesh Katakdhond
from Mumbai, Maharashtra
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unitech option disabled for trading without informing me.

Address:Mumbai City, Maharashtra

Today 09/04/2015 they just disabled the trading of unitech option without informing me. when i asked them about that they said we disabled trading and only you can sell i[censored] had postion order, you cannot buy fresh order. All of you know that icicidirect is biggest trader in india so because of that its this fraud most of them cannot buy fresh order in option. Now thats why there is less buyer side and more seller side . hence the premium...
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Address:Mumbai City, Maharashtra

Dear Sir, I am writing this email since the customer care are unable to provide me resolution I have purchased 2 Lots of Glenmark Pharma keeping my shares as Margin The value of the shares pledged are more than enough to meet the contract value. In addition to the same, i have also consistently maintained high cash balance in the liquid ICICI savings account to meet M2M margin requirements I-Direct customer care advised me that...
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Address:Mumbai City, Maharashtra

Recently there was a corporate action for INFO Sys Shares, and according to the ICICIDIRECT.COM All Bonus and Split corporate action willbe applied automatically by system. Where as this did not happened. I wrote to [protected]@icici.com but there was no response for one week. Since there is no response and fix provided I could not sell my shares and book the profit. Now it is more than10 days and share price went down, and I incurred...
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R
RARamulu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Demat of my phsycal shares.

Address:Hyderabad, Andhra Pradesh

I am Having Demat Account in ICICIdirect A/c. No. [protected] IN300183 – 12110865. I had handed over the follow my physical shares in ICICI Nallakunta, Vidyanagar - Hyderabad. Branch, on 21st July 2014, duly furnishing all required particulars, even after lapse of more then three and half months, those were not credited to my demat account or returned to me till to date. Therefore I request the concerned authorities to take necessary...
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P
pradeep veeru venkat
from Nagercoil, Tamil Nadu
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Trading in Demat A/c NO : 8502530866

Address:Visakhapatnam, Andhra Pradesh

Dear Sir/Madam I have done INTRADAY Trading in ICICI Direct.com where in the trade book for the day 21/08/2014 is shown below. Please be informed that the SCRIP : UNITEC is traded by me with a Limit Price for Profit Order as 23.90, the scrip was maintaining the price for almost more than 2 -3 minutes, but the traded quantity is not executed. Please inform the reasons for the same. Due to non -trading of the quantities at the prescribed...
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G
godaravikiran
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shares are not credited in my account even after one week

Address:Hyderabad, Andhra Pradesh

Hi Sir, i am using ICICI Direct from almost 5 years and my account number is [protected]. On 17th of june I have bought Hanung Toys (1000) shares for 34rs and till today those shares are not credited in my account.I did not get any information from them about this till today When I contacted customer care they said they have sent a message on 19th about shortage of delivery of shares which I did not receive as I checked my account twice...
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S
Sangita Daburi
from Gurgaon, Haryana
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Pathetic Service from ICICI

Address:Mumbai City, Maharashtra

After I moved back from abroad, in accordance with regulations, I have applied for converting my status of my ICICI Direct Account from non-resident to resident. It should be a fairly straight forward process of resident status conversion. But the bank and its able employees have completely messed-up my case, no one has a clue on what's going on and what is the process. I have made this application in October 2013 and even after 8 months,...
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B
Bhoomkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am having worst experience with ICICI Direct as well as ICICI prulife

Address:Mumbai City, Maharashtra

I am having worst experience with ICICI Direct as well as ICICI prulife. ICICI direct employee at level of branch manager and his boss come to our doorstep. When I have told that I do not have faith at all in ICICI with my previous interactions. They show their I cards and other documents and convinces us saying that the ICICI person who was in contact in earlier transaction was not having correct information and the earlier person has been...
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Amrendta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding closing of my icici trading account

I called customer care no.[protected]requesting to close my trading account. He provided me request no.SR[protected] admitting my request & directed me to conform within 5 days from customer care . When I call after 5 days than c.care replay me that my account has been opened through an agent name sohinuddin contact no.[protected] and insured me that I will get call from this person regarding my closer of trading account but I did not get...
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M
mithunnambiar12
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not updating KYC

Address:Pune, Maharashtra

Dear Sir/Madam,

I had approached ICICI Direct, Pune, kothrud branch to open a new Demat account for trading. I had already submitted all the required documents for the same.
The request was submitted in February 2013, till now (almost 5 months) they are not able to open my Demat account.
The Demat account can be opened once ICICI submits the KYC to NDML. But, when I check in NDML site it says incomplete KYC...
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In Oct realized that KYC not updated. Got in touch with RM as directed by ICICI Direct. The events that followed put below in chronological order:

1. Docs handed to Smita Roy (RM) in Oct 12

2. Sends docs to Mumbai after a month on 21 Nov 12

3.Get call from Mumbai office on 6 Dec 12 stating KYC doc got rejected for proof not verified with original; In Person verification date stamp missing &...
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D
DINESH17
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of brokerage fee

Address:Gurgaon, Haryana

This is complaint against icici securities/ icicidirect.com.
A trade racer a/c was opened with wrong information by icicidirect.com's wrong information in January 2012 this year and closed within 15 days after knowing the fraud made by sales agent Jasbeer Bhardwaj with employee ID-710638, at Gurgaon office of icicidirect.com in sector-14, Gurgaon.
An amount of Rs1,10,300/- were deducted from my icici bank saving account...
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wasim12120
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false commitment

Address:Rajkot, Gujarat

dear sir
i m hirfiyaz akukara from dhoraji dist rajkot i become a dbc in icicidirect.com dbc means like sub broker in stock market i paid diposite of rs. 1,00,000/- & 50,000/- both r d.d favor icici webtrade ltd now it call icicidirect
here is my problem is icici is not reach its commitment. his sales exu... manan maheta said me 1 lack is your securities deposit and in 50000 we will give you stationary...
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sunita vidwans
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding misuse of my shareholdings.

Address:Nagpur, Maharashtra

Dear sir,
I have an account in Icici direct ,My Account no. is [protected] . I bought share of about 50,000/- in the year 2007 in this account through my icici bank A/c no.[protected]. My Broker assured me that my holdings are secured in this a/c through statements time to time till the last month . But now he is not responding so when now I went to your office Icici securities Ltd., Shreeram Tower ,Nagpur and met Mr. Kamlesh Bisen...
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