[Resolved] ICICI Prudential Life Insurance — Cancellation of policy in Free Look Period, Policy No : 20489486 | |||
Cancellation of policy in Free Look Period, Policy No :20489486 Respected Sir, I Vandana Khemka, Resident of 1296, Sec 14 Faridabad. I purchased a Life Insurance policy with Icici Prudential Life Insurance Co. Ltd on my name, bearing Policy no : 20489486. Premium of this policy was Rs. 3 Lacs/ anum . I purchased this policy against my amount due from ICICI but as i got the policy document it is not as per my expectations, I have immediately connected the agent and discuss the same he told ok we will talk again for it after four days when I have not got any confirmation from the agent i again called n asked for cancellation then he told to submit the policy document, I on the same time sent the policy to the bank then the concerned authorities said now the time for free look is over and we cannot do anything about it. I was shocked to hear that the free look period is over but as per me the last date has to be 28th as I have received the policy on 12th of Dec and hence considering 15days free look time the last day has to be 28th. Considering above reason, I fail to understand that where am I at the fault when I made call to the agent informing him that i m not interested in keeping the policy I hope with this clarification, the picture should be very clear to you and It will be easy for you to understand my situation. My only request to you is that I should not suffer for unnecessary reason where in there is no fault of mine. So, please look into this matter and give me the justice. Was this information helpful? | |||
Feb 5, 2017 Complaint marked as Resolved ICICI Prudential Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 29, 2016 ICICI Prudential Life Insurance Customer Care's response Dear Anjali, We have made a note of the details. Our official will get in touch with you and assist you. Regards, Team ICICI Pru Life www.iciciprulife.com Verified Support Jan 02, 2017 ICICI Prudential Life Insurance Customer Care's response Dear Anjali, We tried contacting you on your registered number but we couldn't get through. Kindly share an alternate number for us to get in touch with you on priority. Regards, Team ICICI Pru Life www.iciciprulife.com | |||
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
KINDLY REVERSE EXCESS DEBIT IN DECEMBER 2016.
STOP DOUBLE DEBIT IN FUTURE.
GAURAV SHARMA.
MOB.[protected]
EMAIL - gauravsharma.[protected]@gmail.com
We have made a note of the details. Our official will get in touch with you.
Regards,
Team ICICI Pru Life
www.iciciprulife.com
We understand that our representative has contacted you and assisted you with your concern.
Is there anything else we may assist you with?
Regards,
Team ICICI Pru Life
www.iciciprulife.com