Claimed

ICICI Prudential Life Insurance Complaints & Reviews

2.8
Last updated Oct 26, 2024
Complaints 1335
Resolved
731
Unresolved
604
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Prudential Life Insurance

Having problems with ICICI Prudential Life Insurance?

File a complaint and get it resolved by ICICI Prudential Life Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Prudential Life Insurance reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amit2900
from Sri Ganganagar, Rajasthan
Dec 19, 2022
Report
Copy

Every month deducted 100 rs. under IPRUGTP PHBG

Address: mumbai

Money debited from my account since april 2018...I don't know about this transaction and i had not activated this plan ever......
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
O
ObliviousAlive
from Thane, Maharashtra
Nov 11, 2022
Report
Copy

ISmart Life Insurance Proposal Number OB19998222

Address: Thane

OB19998222 Application number
I applied online for ICICI Life Insurance ISmart Term Plan in middle of October 2022. Paid premium of Rs 26287.

I was asked to undergo medical test at designated lab. I was specifically asked in writing by medical service provider NOT to fast.
I went ahead and gave medical tests at lab without fasting.
Now they reverted back that your fasting blood sugar is high although they...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Oct 27, 2022
Report
Copy

Shivpuri branch

Dear sir,
I want to tell you that sitting arrangement, computer system or internet arrangement of exam hall centerNSEIT LTD guna guru kripa complex and the behavior of TA MR. SHIVAM GURJAR is very bad

Because my two candidates of icici prudential life insurance co. ltd
had exam yesterday so they just facing a lot of problems like system not login at the proper time and internet not working properly or power...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
rt.rajesh
Oct 20, 2022
Dec 2, 2023
This thread was updated on Dec 2, 2023
Report
Copy

Unethical Behaviour

I did purchase Annuity plan from ICICIPrulife few months back, while buying policy they committed seamless customer service. Once the free look up period is completed, i tried to reach them for support on my policy, as they created the policy as Resident Indian, though i gave all details as NRI and also the Agent Sonali Bore asked me send email to confirm NRI status, i did that as well.
Its been 45 days am following up with them,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Henamp
Oct 14, 2022
Aug 22, 2023
This thread was updated on Aug 22, 2023
Report
Copy

Suspicious Call

Hi,

I got a call from [protected] saying that I have taken a policy in 2014 and have to pay 50000 for two years amounting to 1 lakh if I have to receive 335000 amount. The policy number is 18263240 under iprusmartlife plan. I have been asked to contact Vinod KR srivastava [protected]. I dont remember taking any such policy. Please confirm it's authenticity...
Helpful
7 other people found this review helpful
7 found this helpful
2 Comments
Report
Copy
R
rahulagrawalkhs
from Bengaluru, Karnataka
Oct 7, 2022
Report
Copy

Auto deducted charges but not providing any written confirmation

Address: Bangalore

An amount of Rs 590 has been charged(auto deducted) without any notification from my account on Oct 4th 20222 statement says "NACH_AD_RTN_CHRG-IPRULI-29SEP22".

I cross checked with ICICI Prudential, they are saying check with your bank. Band say ICICI prudential has charged. I don't know how to bring both to a conclusion. Please refund my amount.

I asked ICICI Prudential support team([protected]@iciciprulife.com)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suman kuku
from Jhumri Telaiya, Jharkhand
Sep 24, 2022
Report
Copy

Pf withdrawal

As I am the former employee of ICICI PRU and worked for 7 year but now I resigned my job and want to withdraw my PF money, I have sent the withdrawal form with all the documents required but still I have not received any response as I am suffering with some medical issue I need on urgent basis. Former emp I’d 5029757...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hari vittal
Sep 17, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
Report
Copy

Fake Calls

Hi ICICI Pru Team, Received another call today stating that I had taken a policy in 2014 and have to pay x amount to stop termination.

Below are the details.

Policy[protected]
Received call from Divya Mishra (fake crm) - [protected] and suggested to contact Retailship Manager (fake) Nitin Sharma - [protected]

When I asked her to provide official email id of her and the so called RM, she denied....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SumaD
Sep 10, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
Report
Copy

Claim not being resolved

Address: ICICI Prudential

My father took an insurance in his name and made me the nominee.(policy number[protected]My father passed away on 21st Nov 2018. I was not aware of the policy. Since september 2019 I started to get calls from the company saying that the policy was going to mature and that it should be invested in another policy to save tax. I told them that my father had passed away and shared the death certificate and all other related documents. But the...
+6 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Akash panigrahi
Aug 28, 2022
Report
Copy

Relieving letter

I joined on July 19, 21 and my last working day is on may 11th, 22
Due to medical emergency of my father i couldn't complete my notice period even i informed to my boss also he said you will be relieved in 2 days with no issues
I provide medical reports also to my boss and HR then also they sent me recovery mail of ₹15k and hold my reliving letter
Please resolve this issue
I am facing financial crises i can't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmd
from Jaipur, Rajasthan
Aug 24, 2022
Report
Copy

PF Not Received

Address: 169 sumer nagar, New sanganer road

Dear Team

My Name is Dharmendra sharma and i am the Ex Employee of ICICI prudential my EMP no 5070224 it's more than 2and Half month pass to left this Company still i have not Received my PF and There no Contact Details working to Discuss

Required you kind support to Get this done...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
asifaijas
from Krishnagiri, Tamil Nadu
Aug 10, 2022
Report
Copy

Complaint regarding wrong information on policy term and policy information

Dear Support team,

We have purchased 3 icici prudential life insurance policies on July 16, 2021.
As the advisor was given the wrong information that the policy term is single-term payments. As per his information, we have invested our money in the insurance policy, and the service is also not good as we provided all our documents ( adhar card and pan details ), however in the policy document gender and address all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajjugolu
from satna, Madhya Pradesh
Aug 6, 2022
Report
Copy

Request to terminate my agency code

Address: satna

I have submitted my resignation on 17.9.2019 in branch satna mp 485001.

it is still active kindly terminate and provide me the relieving letter to me.

resignation letter is attached for your reference

regards
ajay...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Raipur chhatisgarh

Subject: Cheating by local agents ( advisor) by giving wrong information of icici policy
( number 19562715 IPRU Wealth builder II and A0106178 single premium pruI wealth UIN)

Dear sir

In 2015 in Raipur chhattisgarh mr wasim( presently) branch head ICICI PRU at Telibandha chowk Raipur branch OF chhattisgarh) and mr Ahamed miran raza advisor( license no[protected] met me and suggested me, to not to encash...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
brijendrakanksha
Jul 28, 2022
Report
Copy

No contact after paying premium

Hi we bought the term insurance for my husband for 1.75 cr, through online portal, every thing went very smooth till the time we have paid the premium fee after that the struggle started :-
1)We need to follow up for medicals with RM assigned ...the struggle is to reach out to them .
2)Once the medical is over they increased the premium amount without informing the reason ...reached out to RM to understand on the same but instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hima2421
from Thane, Maharashtra
Jul 18, 2022
Report
Copy

Account blacklisted

Address: Eden woods oak house 2B-1 flat no opposite to pokhran road no 2 Thane west

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : ICICI prudential life insurance
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with ICICI prudential life insurance I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hima2421
from Thane, Maharashtra
Jul 18, 2022
Report
Copy

Account blacklisted

Address: Eden woods oak house 2B-1 flat no opposite to pokhran road no 2 Thane west

Pan : BNNPC8153R
Agent name : Hima Bindu Chenagoni
Date of birth : 24 Aug 1997
Insurer type : life
Insurer : future generali life insurance co.Ltd
Branch : Thane, Maharashtra
My status is showing blacklisted for fault of my sales manager with future generali I am suffering for his mistake and could not change insurer
Kindly help me to get rid of this embarrassment
Regard
Hima...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sreyas Nair
from Bengaluru, Karnataka
Jul 13, 2022
Report
Copy

Loyalty Bonus had been promised while taking the policy ,but never paid

Address: Trichambaram Kannur Kerala

Hi
I had take a pension plan from ICICI in 2020.
A loyalty bonus of 1% on the annuity was agreed while issuing the policy.
The same was mentioned in the ICICI site as well
Till date I have been following up with customer service, the RM, but just getting lame excuses but no corrective action has been taken against it...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: 1st Floor, Metro Tower, Opp Saharaganj, Shahnajaf Rd, Hazratganj, Lucknow, Uttar Pradesh 226001

To,
The executive director, 8th July, 2022
Shri Randip singh jagpal,
Insurance regulatory & development authority consumer affairs department
Mumbai regional office
Royal insurance building
12, J. Tata road, ground floor
Mumbai 400020 near churchgate
E-mail: [protected]@irdai.gov.in

Sub: Application for cancellation of agency licence code 01473734

Dear sir,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kreddy1997
from Madanapalle, Andhra Pradesh
Jun 23, 2022
Jun 23, 2022
This thread was updated on Jun 23, 2022
Report
Copy

ICICI Prudential Life Insurance Cant do corporate registration

Address: Andhra Pradesh

My friend life insurance policy of the number C6841010 when he try to register his policy with employer through link https://corporate.iciciprulife.com/Corporate/customer/CTS/CTSRegistration.jsp he is getting following error "Policy Number and Date of Birth combination entered by you is invalid"....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy