[Resolved]  ICICI Securities — Wrong Surname Entry in Account Details

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Mumbai City, Maharashtra

Hi, I had opened a Demat account with ICICI Securities in Vashi, a personnel named Udit Verma had come with the relevant forms to open the account with mountains of promises that seemed hollow by now. As usual he committed a blunder by changing the surbame of my wife as my surname. I had reported this issue several times to Udit, followed by a number of emails were sent to him, ICICI Senior management and also Mrs.Chanda Kochar. To date, neither any action has been taken, nor I have any clarity as to by when this issue will be sorted out. I was given a date of action to close this issue was 21 Nov EOD, but today is 24 Nov, and still there is no answer from Udit Verma. Instead of getting this corrected, he is calling us and asking us to call helpdesk and get this corrected. I wonder what kind of personnel ICICI Securities is hiring, absolutely no professionalism, how could my wife's father's surname is changed as my surname? What kind of logic ICICI Securities adopting? Can anyone clarify from ICICI Securites? Quadras